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Heat pumps · Error codes

Viessmann heat pump error codes

Viessmann · A major brand in the UK. 694 codes across 4 product families, each taken from the manufacturer’s manuals. Viessmann technical support ↗

Find a Viessmann engineer →694 codes · reviewed 23 September 2026

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Type the code on your display or a word from its meaning. Each code opens its own page with what it means, whether it is safe and what you can check.

694 codes

CodeMeaningStops?Homeowner check?
0A
Short circuit/lead break, low pressure sensor
YesYes
0B
Short circuit/lead break, secondary circuit flow temperature sensor in the appliance
YesYes
0C
External unit: No functional impairment
NoYes
0D
Short circuit/lead break, coding resistor
YesYes
0E
Short circuit/lead break, suction gas temperature sensor (downstream of evaporator)
YesYes
0F
Short circuit/lead break liquid gas temperature sensor (downstream of condenser)
YesYes
01
Short circuit/lead break, air intake temperature sensor
Varies by modelYes
1A
Safety chain interrupted, compressor blocked
YesYes
1E
EEV PCB faulty
YesYes
1F
Parameter "Output compressor stage 5030" not set correctly
YesYes
02
Short circuit/lead break, air discharge temperature sensor
PartlyYes
2A
Inverter power consumption too high
YesYes
2B
Max. suction gas pressure exceeded
YesYes
2C
Min. pressure differential between high and low pressure side has not been reached.
YesYes
2D
Compression ratio too low
YesYes
2E
Min. required high pressure undershot
YesYes
2F
Min. required evaporation pressure undershot
YesYes
03
Short circuit/lead break suction gas temperature sensor
Varies by modelYes
3A
Safety high pressure switch has responded.
Varies by modelYes
3B
Hot gas temperature: Compressor may shut down as a result of changed refrigerant circuit conditions (only heat pumps without electronic expansion valve).
Not statedYes
3C
Hot gas temperature 2: Compressor heat pump stage 2 may shut down as a result of changed refrigerant circuit conditions (only heat pumps without electronic expansion valve).
Not statedYes
3D
Evaporator sensor 2: The air discharge temperature sensor is used for defrosting the evaporator.
PartlyYes
04
Short circuit/lead break, hot gas temperature sensor
Varies by modelYes
4A
Evaporation temperature too low
NoYes
4B
EEV connecting cable faulty; EEV stepper motor faulty
Not statedYes
4C
Suction gas superheating too high
Varies by modelYes
4D
Coolant buff fl t sens: No cooling operation with coolant buffer cylinder.
PartlyYes
05
Short circuit/lead break, high pressure sensor
Varies by modelYes
5A
Electronic expansion valve for refrigerant collector level control faulty
Varies by modelYes
5B
Charge level in refrigerant collector too low
NoYes
5C
Cylinder sensor solar: No solar DHW heating with Vitosolic 200. Solar circuit pump stays switched off.
YesYes
5D
Insufficient hot gas superheating
YesYes
5F
Communication error for the following temperature sensors: Reversible suction gas; temperature sensor Secondary circuit flow; temperature sensor (upstream of instantaneous heating water heater) Liquid gas temperature; sensor
YesYes
06
Short circuit/lead break liquid gas temperature sensor 1 (upstream of the EEV)
YesYes
6A
Air intake temperature too low
Not statedYes
6B
Air intake temperature too high
Not statedYes
6C
Secondary circuit flow temperature too high
Not statedYes
6D
Central cooling: Secondary circuit flow temperature too low
Not statedYes
6E
Defrosting: Secondary circuit flow temperature too low
PartlyYes
6F
Compressor speed below min. speed for 90 s
YesYes
07
Short circuit/lead break liquid gas temperature sensor 2 (downstream of the EEV)
Not statedYes
7A
Room temp. sensor HC3: No frost protection mode via room temperature sensor; No room temperature hook-up; No room temperature-dependent control
Not statedYes
7B
Room temp. sensor SKK: No cooling mode
PartlyYes
08
Short circuit/lead break, secondary circuit return temperature sensor
PartlyYes
8A
Internal inverter fault
YesYes
8B
Internal inverter fault
YesYes
8C
Communication error
YesYes
8D
Short circuit/lead break, inverter temperature sensor
YesYes
8E
"Autotuning" function deactivated
NoYes
8F
Compressor drive deactivated
YesYes
09
Short circuit/lead break evaporator temperature sensor
Varies by modelYes
9A
Supply voltage of inverter control outside of voltage range
YesYes
9B
Vitocal 300-G/333-G: Temperature of power factor correction filter too high
Varies by modelYes
9C
Outside temperature too low
YesYes
9D
Temperature differential of phase controls too high
YesYes
9E
1 phase of inverter supply voltage missing.
YesYes
9F
More than 10 messages have occurred
YesYes
10
Compressor has stopped.
Varies by modelYes
10/11
Compressor has stopped.
YesYes
12
Inverter fault (general message)
Not statedYes
13
Communication error
YesYes
15
Inverter and compressor incompatible
YesYes
16
Parameter "Output compressor stage 5030" not set correctly
Not statedYes
17
Compressor blocked
YesYes
18
Compressor fault (general message)
PartlyYes
20
Condensing pressure too high (control high pressure)
YesYes
21
Inadequate evaporation pressure (low pressure fault)
YesYes
22
Excessively high hot gas temperature
YesYes
23
Flow sensor sec. 2: Operation with temperature value of return temperature sensor in secondary circuit of heat pump stage 2, plus 5 K.; If the secondary circuit flow and return …
YesYes
24
Compressor failed to start: Message "88" has occurred 3 times successively.
YesYes
25
Operating point is outside the application limits.
YesYes
26
Max. defrost time exceeded
Not statedYes
27
Compression ratio too high
YesYes
28
Max. high pressure
YesYes
29
Condensing temperature too high
YesYes
30
Operating point outside the compressor application limits for longer than max. time
YesYes
31
Max. differential between evaporation and condensation temperature reached
YesYes
32
Evaporator temp.sensr: No central heating or central cooling; only defrosting; The air discharge temperature sensor is used for defrosting the evaporator.
PartlyYes
33
Central heating/DHW heating: Secondary circuit flow temperature too low
NoYes
34
Evaporation temperature too low
YesYes
35
Minimum suction gas temperature undershot
Varies by modelYes
36
Min. pressure differential between high and low pressure side exceeded before compressor start
YesYes
37
Hot gas temp sensor 2: Compressor 2 in a 2-stage refrigerant circuit is switched OFF.
YesYes
38
Flow sensor primary: Operation with temperature value of return temperature sensor in primary circuit, plus 3 K.; If the primary circuit flow and return temperature sensors are both faulty at …
YesYes
39
Difference between flow temperature in the appliance and return temperature is larger than 12 K prior to defrosting.
YesYes
40
Flow sensor HC2: Heating circuit mixer M2/HC2 is closed.
Not statedYes
41
Flow sensor HC3: Mixer heating circuit M3/HC3 is closed.
Not statedYes
43
Short circuit/lead break, temperature sensor, refrigerant circuit controller
Varies by modelYes
44
Short circuit/lead break, secondary circuit flow temperature sensor (upstream of instantaneous heating water heater)
Varies by modelYes
45
Coolant buff fl t sens: No cooling operation with coolant buffer cylinder.
PartlyYes
46
Short circuit/lead break, liquid gas temperature sensor
YesYes
47
Short circuit/lead break, reversible suction gas temperature sensor
YesYes
48
Suction gas superheating too low
YesYes
49
Evaporator max. operating pressure (MOP) has been reached; changeover from superheating to pressure control of the suction gas.
NoYes
50
Cylinder sensor top: If only the upper cylinder temperature sensor is present: No DHW heating; If an additional lower temperature sensor is installed: DHW heating possible, switched on and off …
PartlyYes
52
Cylinder sensor bottom: If only the lower cylinder temperature sensor is present: No DHW heating; If an additional upper temperature sensor is installed: DHW heating possible, switched on and off …
PartlyYes
54
Min. flow temperature primary circuit (brine inlet) not achieved.
YesYes
55
Too little refrigerant
YesYes
56
Condenser frost risk
YesYes
57
Electronic expansion valve for refrigerant collector level control fully open
YesYes
58
Liquid gas supercooling too high
Varies by modelYes
59
Electronic expansion valve faulty
YesYes
60
DHW heating via auxiliary heat exchanger fault
Not statedYes
61
Fan fault
Varies by modelYes
62
Flow switch does not detect a flow rate.
Not statedYes
63
Lower outside temperature limit not reached
Not statedYes
65
Charge level sensor of refrigerant collector faulty
Varies by modelYes
66
Motor overload relay or safety equipment at the soft starter has responded.
Varies by modelYes
67
Flow switch has responded.
Not statedYes
68
Communication between controller PCB and EEV PCB is faulty
Not statedYes
69
Calculation error, refrigerant circuit
Varies by modelYes
70
Short circuit/lead break, secondary circuit flow temperature sensor downstream of instantaneous heating water heater
YesYes
71
Short circuit/lead break, secondary circuit return temperature sensor
YesYes
72
Room temp. sensor HC3: No frost protection mode via room temperature sensor; No room temperature hook-up; No room temperature-dependent control
Not statedYes
73
Room temp. sensor SKK: No cooling mode
PartlyYes
78
Room temp. sensor HC1: No frost protection mode via room temperature sensor; No room temperature hook-up; No room temperature-dependent control
Not statedYes
79
Room temp. sensor HC2: No frost protection mode via room temperature sensor; No room temperature hook-up; No room temperature-dependent control
Not statedYes
80
Max. compressor current exceeded
YesYes
81
Max. compressor output exceeded
YesYes
82
Mains voltage too high
YesYes
83
Mains voltage too low
YesYes
84
Temperature at the inverter too high
YesYes
85
Temperature at inverter too low due to low outside temperature
YesYes
86
Inverter power consumption too high
YesYes
87
Temperature at compressor motor too high
YesYes
88
Compressor drive fault
YesYes
89
Internal inverter fault
YesYes
90
Compressor control fault
YesYes
91
Fan fault at inverter heat sink
YesYes
92
Compressor does not reach its set speed.
Varies by modelYes
93
Compressor drive fault
Varies by modelYes
94
Inverter communication fault
YesYes
95
Discharge current at IGBT too high
YesYes
96
Precharge relay open
Varies by modelYes
97
Voltage difference of individual phases too high (> 50 %)
Varies by modelYes
98
Voltage difference of individual phases too high (> 5 A)
YesYes
99
Current difference of the individual phases on the compressor too high
YesYes
A.2
Frost protection limit undershot
Not statedYes
A.11
System pressure too low
PartlyYes
A.12
Real time clock battery flat
Not statedYes
A.16
Insufficient flow rate
YesYes
A.17
Temperature for hygiene function not reached
Not statedYes
A.21
System pressure has exceeded maximum pressure
Not statedYes
A.61
Reduced heating output, electric booster heater
PartlyYes
A.62
Lead break, feedback signal, circulation pump heating circuit 1
Not statedYes
A.63
Lead break, feedback signal, heating circuit pump, heating/cooling circuit 2
Not statedYes
A.65
Dry run, heating circuit pump for heating/cooling circuit 2
PartlyYes
A.66
Fault, feedback signal, secondary pump/heating circuit pump for heating/cooling circuit 1
PartlyYes
A.68
Fault, feedback signal, heating circuit pump, heating/cooling circuit 2
Not statedYes
A.69
Incorrect manufacturer identification, heating circuit pump for heating/cooling circuit 2
PartlyYes
A.70
Filter in ball valve of outdoor unit is contaminated
Not statedYes
A.71
Excess current, compressor
PartlyYes
A.72
Current, power factor correction filter
Not statedYes
A.73
Frequency deviation, compressor speed
PartlyYes
A.74
Pressure drop in secondary circuit
Not statedYes
A.75
Pressure spikes in secondary circuit
Not statedYes
A.80
Fan blocked
YesYes
A.81
Air/refrigerant heat exchanger restricted
YesYes
A.82
Fault, pressure sensor, CAN bus subscriber
Not statedYes
A.83
Cylinder temperature sensor signal not plausible
PartlyYes
A.84
Signal not plausible, return temperature sensor in secondary circuit
PartlyYes
A.85
Sensor signal for outlet temperature not plausible
PartlyYes
A.86
Signal not plausible, flow temperature sensor in heating/cooling circuit 1
PartlyYes
A.87
Signal not plausible, flow temperature sensor in heating/cooling circuit 2
PartlyYes
A.88
Evaporator overheating
PartlyYes
A.89
Condenser overheating
PartlyYes
A.90
Temperature, hot gas temperature sensor CTT
PartlyYes
A.91
Comfort guarantee mode active
Not statedYes
A.93
Hot gas pressure not plausible
PartlyYes
A.94
Suction gas pressure not plausible
PartlyYes
A.96
Air in the secondary circuit
Not statedYes
A.99
Secondary circuit flow temperature too low
PartlyYes
A.100
EEPROM reset to factory settings
Not statedYes
A.101
Hot gas temperature sensor signal not plausible
PartlyYes
A.102
Suction gas temperature sensor signal not plausible
PartlyYes
A.104
The lag appliance shows a warning
PartlyYes
A.109
Target temperature not reached
PartlyYes
A.110
Maximum temperature reached, external heat/cooling generator 1
PartlyYes
A.111
Maximum temperature reached, external heat/cooling generator 2
PartlyYes
A.112
Unstable DC voltage in inverter intermediate circuit
PartlyYes
A.113
Unstable DC voltage in inverter intermediate circuit
PartlyYes
A.115
Unstable mains voltage (power supply utility)
PartlyYes
A.116
Unstable mains voltage (power supply utility)
PartlyYes
A.117
Unstable frequency, mains voltage (power supply utility)
PartlyYes
A.119
Outdoor unit output exceeded
PartlyYes
A.120
Compressor not started after demand
PartlyYes
A.121
Inverter overheated
PartlyYes
A.122
Minimum evaporation temperature reached
PartlyYes
A.125
Heating mode: Evaporator overheating
PartlyYes
A.137
Unexpected compressor shutdown
PartlyYes
A.138
Compressor does not start
PartlyYes
A.143
Defrost process cancelled
PartlyYes
A.152
Wallbox overload protection not active
PartlyYes
A.153
No PV-optimised charging
PartlyYes
A.159
Factory setting, inverter
PartlyYes
A.162
Inverter overvoltage, intermediate circuit
PartlyYes
A.163
Inverter overvoltage, intermediate circuit (software)
PartlyYes
A.164
Increased voltage fluctuation, intermediate circuit, inverter
PartlyYes
A.172
Room frost protection function active
PartlyYes
A.174
Faulty fan of inverter in outdoor unit
PartlyYes
A0
Current sensor phase L1 of compressor supply voltage faulty
YesYes
A1
Current sensor phase L2 of compressor supply voltage faulty
YesYes
A2
Current sensor phase L3 of compressor supply voltage faulty
YesYes
A3
Current sensor power factor correction filter faulty
YesYes
A4
Temperature sensor, inverter (IGBT module) faulty
Varies by modelYes
A5
Temperature sensor power factor correction filter faulty
YesYes
A6
Secondary pump: No flow rate in the secondary circuit: Secondary pump is not running.; The change in the secondary circuit flow temperature for central heating/cooling is insufficient.
Not statedYes
A7
Solar circuit pump: Inadequate change of temperature in the DHW cylinder
Not statedYes
A8
Compressor drive overheated
YesYes
A9
Current phase L1 of compressor too high
YesYes
AA
Current phase L2 of compressor too high
YesYes
AB
Current phase L3 of compressor too high
YesYes
AC
Current of power factor correction filter too high (detected via sensor)
YesYes
AD
Current of power factor correction filter too high (detected via software)
YesYes
AE
Voltage of power factor correction filter too high
YesYes
AF
Cylinder primary pump: Inadequate change of temperature in the DHW cylinder
Not statedYes
B0
Fan communication fault
Varies by modelYes
B1
Fan motor overheats
Varies by modelYes
B2
Fan motor speed monitor faulty
Varies by modelYes
B3
Motor of fan 1 (top) blocked
NoYes
B4
Fan motor supply voltage too low
NoYes
B5
Motor of fan 2 (bottom) blocked
NoYes
B7
KM BUS external unit: Compressor external unit does not; Energy statement not calculated corstart. rectly (see chapter "Diagnosis energy statement"). (cont.)
Not statedYes
B9
Secondary pump blocked
YesYes
BA
Secondary pump electrical fault
YesYes
BB
Fault, PWM signal from secondary pump (actual speed)
Varies by modelYes
BC
Secondary pump run dry
YesYes
BD
KM BUS remt. ctrl HC2: No room temperature-dependent con-; No room temperature hook-up for trol for heating circuit with mixer M2. heating circuit with mixer M2.
Not statedYes
BE
KM BUS remt. ctrl HC3: No room temperature-dependent con-; No room temperature hook-up for trol for heating circuit with mixer M3. heating circuit with mixer M3.
Not statedYes
BF
Communication module: No communication via LON.
Not statedYes
C2
Power supply: Compressor stops.
YesYes
C3
Pressure switch prim.: Compressor stops.
YesYes
C4
Slip of compressor drive too high
YesYes
C5
Power-OFF: Compressor stops.
YesYes
C9
Refrigerant circ (SHD): Compressor is switched off.; Central heating and DHW heating occurs with other heat sources enabled for this purpose, e.g. an external heat generator or instantaneous heating water …
YesYes
CA
Protectn device primry: Compressor stops.
YesYes
CB
Flow temp. primary: Compressor stops.
YesYes
CC
Coding card: Heat pump does not start.
Not statedYes
CD
KM BUS Vitocom: No communication via Vitocom 100.
Not statedYes
CE
KM BUS extension: Functions for components connected to Example: external extension H1 are not available.; No swimming pool heating.; No switching of lag heat pumps in a cascade.; No external …
Not statedYes
CF
Communication module: No communication via LON.
Not statedYes
D1
Compressor safety: Compressor stops.
YesYes
D3
Low pressure: Compressor stops.
YesYes
D4
Control high pressure: Compressor stops.
YesYes
D5
Contact humidistat: Compressor stops.
YesYes
D6
Flow switch: Compressor stops.
YesYes
D7
Flow switch: Heat pump does not start.
Not statedYes
DA
Compressor 2, safety: Compressor heat pump stage 2 stops.
Not statedYes
DB
Refrig. circ (SHD) 2: Compressor heat pump stage 2 stops.
Not statedYes
DC
Low pressure 2: Compressor heat pump stage 2 stops.
Not statedYes
DD
Ctrl high pressure 2: Compressor heat pump stage 2 stops.
Not statedYes
DE
Prot.primry pump/fan2: Compressor heat pump stage 2 stops.
Not statedYes
DF
Flow switch: Heat pump does not start.
Not statedYes
E000
Remote off (blocks: Machine)
YesYes
E0
LON subscriber: No communication with the subscriber via LON
Not statedYes
E001
High pressure alarm (blocks: Machine)
YesYes
E1
External heat source: Heat pump control unit cannot start external heat source.
Not statedYes
E002
Low pressure alarm (blocks: Machine)
YesYes
E2
Lag heat pump: Heat pump control unit cannot start lag heat pump.
Not statedYes
E005
Antifreeze alarm (blocks: Machine)
YesYes
E006
Flow alarm (blocks: Machine)
YesYes
E6
Fault at LON subscbr.: No communication via LON with the subscriber, e.g. a lag heat pump of a heat pump cascade
Not statedYes
E008
Compressor driver limitation alarm (blocks: Machine)
YesYes
E8
Heat management: Electricity prices not set: "Economical" control strat-; If both are missing: Dual mode operation with fixed egy is not available. limits; Primary energy factors not set: "Ecological" control …
Not statedYes
E009
Discharge high temperature alarm (blocks: Machine)
YesYes
E010
Solar collector high temperature alarm (blocks: Solar pump)
PartlyYes
E018
Cooling high temperature alarm (blocks: Machine)
YesYes
E020
Inverted trasductors pressure alarm (blocks: Machine/san)
YesYes
E041
Inconsistent temperatures alarm (blocks: Machine)
YesYes
E042
Insufficient thermal exchange alarm (blocks: Machine/DHW)
YesYes
E050
DHW storage tank high temperature alarm
PartlyYes
E101
Communication timeout with Slave 1 (blocks: Machine)
YesYes
E611
Water inlet probe failure (blocks: Machine)
YesYes
E621
Water outlet probe failure (blocks: Machine)
YesYes
E631
Compressor intake probe failure (blocks: Machine)
YesYes
E641
Compressor discharge probe fault / high pressure switch trip (blocks: Machine)
YesYes
E651
Outdoor air probe failure (blocks: Machine)
YesYes
E661
DHW probe failure (blocks: Machine)
YesYes
E671
Plant remote probe failure (blocks: Machine)
YesYes
E691
Low pressure transducer failure (blocks: Machine)
YesYes
E701
High pressure probe failure (blocks: Machine)
YesYes
E711
0-10Vdc live input failure (blocks: Machine)
YesYes
E801
Pressure inverter timeout (blocks: Compressor)
YesYes
E851
Inverter Hardware problem (blocks: Compressor)
YesYes
E861
Motor current too high (blocks: Compressor)
YesYes
E871
Heatsink over-heat protection (blocks: Compressor)
YesYes
E881
Supply voltage out of limits (DC Bus Error) (blocks: Compressor)
YesYes
E891
Driver protection-output phase loss (blocks: Compressor)
YesYes
E901
Compressor driver and model mismatch (blocks: Compressor)
YesYes
E911
Overload protection (blocks: Compressor)
YesYes
E921
PFC POE over current (blocks: Compressor)
YesYes
E931
Comunication error with main controller (blocks: Compressor)
YesYes
E941
PFC converter fault (blocks: Compressor)
YesYes
E951
Heatsink and/or ambient temperature sensor error (blocks: Compressor)
YesYes
E961
Abnormal condition (blocks: Compressor)
YesYes
E971
EEPROM not initialize (blocks: Compressor)
YesYes
ED
Ventilation comm.: Ventilation unit is switched off. Note After the time "Delay, subs. failure ventilation 7D90", message "EF Modbus subscriber" appears automatically.
YesYes
EE
KM BUS subscriber
Not statedYes
EF
Modbus subscriber
Not statedYes
F.1
Lead break, flow temperature sensor, secondary circuit
YesYes
F.2
Short circuit, flow temperature sensor, secondary circuit
YesYes
F.3
Lead break, return temperature sensor
PartlyYes
F.4
Short circuit, return temperature sensor
PartlyYes
F.7
Lead break, cylinder temperature sensor
PartlyYes
F.8
Short circuit, cylinder temperature sensor
PartlyYes
F.13
Lead break, outside temperature sensor
PartlyYes
F.14
Short circuit, outside temperature sensor
PartlyYes
F.23
Lead break, centre cylinder temperature sensor (DHW 2)
PartlyYes
F.24
Short circuit, centre cylinder temperature sensor (DHW 2)
PartlyYes
F.27
Lead break, top buffer temperature sensor
PartlyYes
F.28
Short circuit, top buffer temperature sensor
PartlyYes
F.33
Lead break, primary inlet temperature sensor, heat pump
YesYes
F.34
Short circuit, primary inlet temperature sensor, heat pump
YesYes
F.74
System pressure too low
YesYes
F.75
No flow rate in the secondary circuit
YesYes
F.78
No communication with the HMI programming unit
Not statedYes
F.87
System overpressure
Not statedYes
F.91
Communication error, DIO
PartlyYes
F.92
Communication error, ADIO
PartlyYes
F.93
M2IO electronics module communication error
PartlyYes
F.94
SDIO electronics module communication error
PartlyYes
F.99
Communication error PlusBus
Not statedYes
F.100
PlusBus voltage error
PartlyYes
F.101
Short circuit, PlusBus
PartlyYes
F.102
Communication error, WiFi module
Not statedYes
F.103
HMI programming unit communication error
Not statedYes
F.104
External fault message input active
Not statedYes
F.111
Lead break, liquid gas temperature sensor, heating
YesYes
F.112
Short circuit, liquid gas temperature sensor, heating
YesYes
F.117
Lead break, suction gas temperature sensor, evaporator
YesYes
F.118
Short circuit, suction gas temperature sensor, evaporator
YesYes
F.121
Communication error, inverter
YesYes
F.123
Lead break, liquid gas temperature sensor, condenser
YesYes
F.124
Short circuit, liquid gas temperature sensor, condenser
YesYes
F.134
Communication error, inverter
Not statedYes
F.147
Lead break, suction gas temperature sensor, compressor
YesYes
F.148
Short circuit, suction gas temperature sensor, compressor
YesYes
F.149
Lead break, liquid gas temperature sensor, cooling
Not statedYes
F.150
Short circuit, liquid gas temperature sensor, cooling
PartlyYes
F.151
Lead break, hot gas temperature sensor
YesYes
F.152
Short circuit, hot gas sensor
YesYes
F.155
Fault, electronic expansion valve 1
Not statedYes
F.156
Fault, electronic expansion valve 2
Not statedYes
F.160
CAN bus general communication fault between the affected electronics modules
Not statedYes
F.425
Time synchronisation failed
Not statedYes
F.430
Communication error, gateway
Not statedYes
F.431
Communication error, KNX
Not statedYes
F.454
Incorrect software version
Not statedYes
F.472
Communication with energy meter interrupted
Not statedYes
F.519
Communication error, BACnet
Not statedYes
F.520
Internal fault, gateway
NoYes
F.542
Lead break, flow temperature sensor, heating/cooling circuit 1 with mixer Or Wrong setting during commissioning
Not statedYes
F.543
Short circuit, flow temperature sensor, heating/cooling circuit 1 with mixer
Not statedYes
F.544
Lead break, flow temperature sensor, heating/cooling circuit 2
Not statedYes
F.545
Short circuit, flow temperature sensor, heating/cooling circuit 2
Not statedYes
F.546
Lead break, flow temperature sensor, heating/cooling circuit 3
Not statedYes
F.547
Short circuit, flow temperature sensor, heating/cooling circuit 3
Not statedYes
F.548
Lead break, flow temperature sensor, heating/cooling circuit 4
Not statedYes
F.549
Short circuit, flow temperature sensor, heating/cooling circuit 4
Not statedYes
F.575
Lead break, room temperature sensor, heating/cooling circuit 1
NoYes
F.576
Short circuit, room temperature sensor, heating/cooling circuit 1
NoYes
F.578
Lead break, room temperature sensor, heating/cooling circuit 2
NoYes
F.579
Short circuit, room temperature sensor, heating/cooling circuit 2
NoYes
F.581
Lead break, room temperature sensor, heating/cooling circuit 3
NoYes
F.582
Short circuit, room temperature sensor, heating/cooling circuit 3
NoYes
F.584
Lead break, room temperature sensor, heating/cooling circuit 4
NoYes
F.585
Short circuit, room temperature sensor, heating/cooling circuit 4
NoYes
F.616
Incompatible software version in controller group recognised
Not statedYes
F.623
Lead break, return temperature sensor
Not statedYes
F.624
Short circuit, return temperature sensor
Not statedYes
F.625
Lead break, return temperature sensor, heating/ cooling circuit 2
Not statedYes
F.626
Short circuit, return temperature sensor, heating/ cooling circuit 2
Not statedYes
F.627
Lead break, return temperature sensor, heating/ cooling circuit 3
Not statedYes
F.628
Short circuit, return temperature sensor, heating/ cooling circuit 3
Not statedYes
F.629
Lead break, return temperature sensor, heating/ cooling circuit 4
Not statedYes
F.630
Short circuit, return temperature sensor, heating/ cooling circuit 4
Not statedYes
F.685
Communication error, HPMU electronics module
PartlyYes
F.686
Communication error, refrigerant circuit controller
Not statedYes
F.687
Communication error, EHCU
YesYes
F.744
The programming unit is not compatible
PartlyYes
F.745
Incompatible system configuration
Not statedYes
F.747
Internal fault, programming unit
Not statedYes
F.748
Fault in touch panel of HMI programming unit
PartlyYes
F.749
Control unit firmware versions not compatible with each other
Not statedYes
F.764
Another CAN bus subscriber reports a fault
PartlyYes
F.765
Communication error with another CAN bus subscriber
PartlyYes
F.770
Lead break, flow temperature sensor, secondary circuit downstream of condenser
YesYes
F.771
Short circuit, flow temperature sensor, secondary circuit downstream of condenser
YesYes
F.772
Lead break, compressor oil sump temperature sensor
Not statedYes
F.773
Short circuit, compressor oil sump temperature sensor
Not statedYes
F.788
Lead break, 4/3-way valve
PartlyYes
F.790
Mechanical fault, 4/3-way valve
PartlyYes
F.791
Failure, instantaneous heating water heater, phase 1
Not statedYes
F.792
Failure, instantaneous heating water heater, phase 2
Not statedYes
F.793
Failure, instantaneous heating water heater, phase 3
Not statedYes
F.797
Mechanical fault, circulation pump, heating/cooling circuit 1
PartlyYes
F.798
Mechanical fault, circulation pump, heating/cooling circuit 2
PartlyYes
F.799
Electrical fault, circulation pump, heating/cooling circuit 1
PartlyYes
F.800
Electrical fault, circulation pump, heating/cooling circuit 2
PartlyYes
F.801
Malfunction, refrigerant circuit reversal valve
Not statedYes
F.807
Fan fault
PartlyYes
F.808
Fault, lower fan
PartlyYes
F.812
Fault, upper fan
Not statedYes
F.819
Lead break, electronic expansion valve 1
Not statedYes
F.820
Lead break, electronic expansion valve 2
Not statedYes
F.823
Short circuit, electronic expansion valve 1
Not statedYes
F.824
Short circuit, electronic expansion valve 2
Not statedYes
F.827
High limit safety cut-out has responded.
Not statedYes
F.829
Filter in ball valve of outdoor unit is contaminated
Not statedYes
F.830
Fault, inverter current sensor
YesYes
F.831
Fault, current sensor, power factor correction filter (PFC) inverter
YesYes
F.832
Inverter temperature sensor (IPM) faulty
YesYes
F.833
Fault, temperature sensor, power factor correction filter (PFC) inverter
YesYes
F.834
Inverter phase fault on mains side
YesYes
F.835
Inverter parameter settings faulty
YesYes
F.836
Load current of inverter too high (excess current)
YesYes
F.837
Inverter electric phase connection to compressor faulty
YesYes
F.838
Inverter control faulty
YesYes
F.839
Compressor blocked
YesYes
F.840
Inverter phase currents to compressor asymmetrical
PartlyYes
F.841
Compressor torque too high
Not statedYes
F.842
Short circuit, inverter internal power module
PartlyYes
F.843
Inverter overcurrent shutdown, power factor correction filter (PFC)
YesYes
F.844
Inverter, internal reference voltage fault
YesYes
F.845
Inverter parameter settings faulty
YesYes
F.846
Inverter, compressor rotating field counter-rotating
YesYes
F.847
Inverter current sensor recognises unchanging compressor current
YesYes
F.848
Inverter current sensor recognises fluctuating compressor current
YesYes
F.864
Defrost not completed successfully
PartlyYes
F.865
Refrigerant circuit high pressure shutdown
YesYes
F.866
Refrigerant circuit low pressure shutdown
YesYes
F.867
Float air vent valve in the outdoor unit has responded. Too much air in the secondary circuit during venting Quick-action air vent; valve may be faulty Or Refrigerant present in …
YesYes
F.875
Communication error with connected main appliance
PartlyYes
F.876
Lead break, combined sensor, flow rate/temperature
YesYes
F.877
Short circuit, evaporator temperature sensor OMT
YesYes
F.878
Lead break, evaporator temperature sensor OMT
YesYes
F.881
Safety shutdown, refrigerant circuit
PartlyYes
F.909
No information on Energy Management (EMS)
PartlyYes
F.910
Multiple main appliances recognised
Not statedYes
F.912
Inverter temperature sensor fault
YesYes
F.913
Interior temperature too high
YesYes
F.914
Inverter temperature too high
Not statedYes
F.915
Short circuit, temperature sensor, inverter cooling HST
Not statedYes
F.916
Lead break, temperature sensor, inverter cooling HST
Not statedYes
F.923
Data from energy meter 1 not available
PartlyYes
F.924
Data from energy meter 2 not available
PartlyYes
F.925
Data from energy meter 3 not available
PartlyYes
F.926
Data from energy meter 4 not available
PartlyYes
F.927
Data from energy meter 5 not available
PartlyYes
F.928
Data from energy meter 6 not available
PartlyYes
F.929
Data from energy meter 7 not available
PartlyYes
F.930
Data from energy meter 8 not available
PartlyYes
F.931
Data from energy meter 9 not available
PartlyYes
F.932
Data from energy meter 10 not available
PartlyYes
F.933
Data from energy meter 11 not available
PartlyYes
F.934
Data from energy meter 12 not available
PartlyYes
F.935
Data from energy meter 13 not available
PartlyYes
F.936
Data from energy meter 14 not available
PartlyYes
F.937
Data from energy meter 15 not available
PartlyYes
F.938
Data from inverter 1 not available
PartlyYes
F.939
Data from inverter 2 not available
PartlyYes
F.940
Data from inverter 3 not available
PartlyYes
F.941
Data from inverter 4 not available
PartlyYes
F.942
Data from inverter 5 not available
PartlyYes
F.943
Data from inverter 6 not available
PartlyYes
F.944
Data from consumer 1 not available
PartlyYes
F.945
Data from consumer 2 not available
PartlyYes
F.946
Data from consumer 3 not available
PartlyYes
F.947
Data from consumer 4 not available
PartlyYes
F.948
Data from consumer 5 not available
PartlyYes
F.949
Data from consumer 6 not available
PartlyYes
F.950
Data from consumer 7 not available
PartlyYes
F.951
Data from consumer 8 not available
PartlyYes
F.952
Data from consumer 9 not available
PartlyYes
F.953
Data from consumer 10 not available
PartlyYes
F.954
Data from consumer 11 not available
PartlyYes
F.955
Data from consumer 12 not available
PartlyYes
F.956
Data from consumer 13 not available
PartlyYes
F.957
Data from consumer 14 not available
PartlyYes
F.958
Data from consumer 15 not available
PartlyYes
F.959
Data from generator 1 not available
PartlyYes
F.960
Data from generator 2 not available
PartlyYes
F.961
Data from generator 3 not available
PartlyYes
F.962
Data from generator 4 not available
PartlyYes
F.963
Data from generator 5 not available
PartlyYes
F.964
Data from generator 6 not available
PartlyYes
F.965
Data from battery module 1 not available
PartlyYes
F.966
Data from battery module 2 not available
PartlyYes
F.967
Data from battery module 3 not available
PartlyYes
F.968
Data from battery module 4 not available
PartlyYes
F.969
Data from battery module 5 not available
PartlyYes
F.970
Data from battery module 6 not available
PartlyYes
F.980
Required flow rate for DHW heating not reached
PartlyYes
F.981
Minimum flow rate for DHW undershot
PartlyYes
F.982
Heating circuit pump running dry
PartlyYes
F.983
Inverter EEPROM faulty
Not statedYes
F.984
Repeated control fault, electronic expansion valve 1
Not statedYes
F.985
Repeated control fault, electronic expansion valve 2
Not statedYes
F.990
Short circuit, low loss header temperature sensor
Not statedYes
F.991
Lead break, low loss header temperature sensor
Not statedYes
F.992
Short circuit, temperature sensor in heating/cooling water buffer cylinder
PartlyYes
F.993
Lead break, temperature sensor in heating/cooling water buffer cylinder
PartlyYes
F.994
Short circuit, temperature sensor in heating water buffer cylinder
PartlyYes
F.995
Lead break, temperature sensor in heating water buffer cylinder
PartlyYes
F.996
Short circuit, temperature sensor in cooling water buffer cylinder
PartlyYes
F.997
Lead break, temperature sensor in cooling water buffer cylinder
PartlyYes
F.998
Communication error, refrigerant circuit controller to EHCU/flow rate signal
PartlyYes
F.999
Communication error, HIO
Not statedYes
F.1006
Heat pump start count exceeded
Not statedYes
F.1007
Heat pump locked
Not statedYes
F.1008
Number of supported devices on main control unit exceeded
Not statedYes
F.1009
Fault, heat pump electric compressor heating
YesYes
F.1010
Water pressure sensor fault
YesYes
F.1011
Fault, high pressure sensor, refrigerant circuit
YesYes
F.1012
Fault, low pressure sensor, refrigerant circuit
YesYes
F.1013
Incorrect setting of the DIP switches
YesYes
F.1014
Incorrect setting of the DIP switches
Not statedYes
F.1015
Incorrect setting of the DIP switches
Not statedYes
F.1016
Return temperature sensor in secondary circuit not recognised
YesYes
F.1017
Secondary circuit flow temperature sensor downstream of condenser not recognised
YesYes
F.1018
High pressure sensor ICT not recognised
YesYes
F.1019
Secondary heat exchanger, liquid gas temperature sensor not available
YesYes
F.1022
Fault, energy meter
Not statedYes
F.1034
Communication fault, external CAN bus
NoYes
F.1035
Communication fault, internal CAN bus
NoYes
F.1045
Fault, external heat/cooling generator 1
Not statedYes
F.1049
Fault, 3/2-way mixing valve for dual mode operation
Not statedYes
F.1050
Short circuit, temperature sensor, external heat/cooling generator 1
Not statedYes
F.1051
Lead break, temperature sensor, external heat/cooling generator 1
Not statedYes
F.1054
Maximum temperature, external heat/cooling generator 1 exceeded
Not statedYes
F.1056
Faulty relay, inverter intermediate circuit
YesYes
F.1057
Fault, high pressure sensor, refrigerant circuit
YesYes
F.1062
Inverter voltage too low
Not statedYes
F.1063
Voltage at inverter too high
Not statedYes
F.1065
Power supply, power supply utility too low
Not statedYes
F.1066
Power supply, power supply utility too high
Not statedYes
F.1067
Frequency of the power supply, power supply utility too high
Not statedYes
F.1069
Condenser overheating
YesYes
F.1074
Pressure differential too low for circuit reversal
Not statedYes
F.1076
Compressor start count exceeded with oil temperature too low
Not statedYes
F.1077
Minimum runtime of compressor repeatedly undershot
Not statedYes
F.1078
Flow rate repeatedly too low at compressor startup
Not statedYes
F.1079
Flow rate repeatedly too low during defrost process
Not statedYes
F.1080
Evaporator temperature too low
YesYes
F.1081
Flow temperature of secondary circuit or heating/cooling circuit 1 too low
YesYes
F.1082
Condensing temperature during defrosting
YesYes
F.1083
Evaporator temperature in cooling mode too high
YesYes
F.1085
Mechanical fault, cylinder loading pump
PartlyYes
F.1086
Electrical fault, cylinder loading pump
PartlyYes
F.1087
Cylinder loading pump running dry
PartlyYes
F.1088
Short circuit, return temperature sensor, cylinder loading system
PartlyYes
F.1089
Lead break, return temperature sensor, cylinder loading system
PartlyYes
F.1090
Short circuit, flow temperature sensor, cylinder loading system
PartlyYes
F.1091
Lead break, flow temperature sensor, cylinder loading system
PartlyYes
F.1092
Incorrect configuration of refrigerant circuit controller
YesYes
F.1093
Fault, electronics module, cylinder loading pump
PartlyYes
F.1094
No flow rate in the cylinder loading system
PartlyYes
F.1105
Cooling function for heating/cooling circuit 1 is not supported by extension module
Not statedYes
F.1106
Cooling function for heating/cooling circuit 2 is not supported by extension module
Not statedYes
F.1107
Cooling function for heating/cooling circuit 3 is not supported by extension module
Not statedYes
F.1108
Cooling function for heating/cooling circuit 4 is not supported by extension module
Not statedYes
F.1129
Fault on inverter
Not statedYes
F.1130
No connection to the datalogger
PartlyYes
F.1131
Network fault (LAN)
PartlyYes
F.1132
Peak output for inverter incorrectly configured
Not statedYes
F.1172
Inverter recognises asymmetrical compressor currents
PartlyYes
F.1173
Maximum number of inverter safety shutdowns interlock input 1 reached
YesYes
F.1174
Forced safety shutdown, compressor - interlock input 2 active
PartlyYes
F.1175
Maximum number of inverter safety shutdowns interlock input 2 reached
PartlyYes
F.1179
Internal safety shutdown, inverter, due to mains side phase fault
PartlyYes
F.1180
Inverter, safety-relevant internal earth fault
PartlyYes
F.1181
Safety shutdown, compressor, due to superimposed direct current
PartlyYes
F.1182
Safety shutdown, thermal overload protection, compressor
PartlyYes
F.1183
Fault, compressor start-up
PartlyYes
F.1184
Fault, mains voltage measurement, inverter
PartlyYes
F.1186
Offset error, inverter current sensor
PartlyYes
F.1187
Fault, inverter current sensor outside the valid range
PartlyYes
F.1191
Fault, sensor interlock input 1
PartlyYes
F.1192
Fault, sensor interlock input 2
YesYes
F.1194
Inverter overcurrent, internal power module
PartlyYes
F.1195
Fault, overload, inverter
PartlyYes
F.1196
Fault, analogue/digital converter, inverter
Not statedYes
F.1211
CAN bus communication fault between indoor and outdoor unit
Not statedYes
F.1213
Communication error, refrigerant circuit controller, outdoor unit 2
Not statedYes
F.1216
Loss of communication with the lead heat pump
PartlyYes
F.1217
Communication loss to the lag heat pump
PartlyYes
F.1218
Communication error with the slave heat pump
PartlyYes
F.1221
Excessive consumption of photovoltaic energy
PartlyYes
F.1225
Required oil sump temperature not reached
YesYes
F.1233
Electrical fault, electronic expansion valve 1
Not statedYes
F.1234
Electrical fault, electronic expansion valve 2
Not statedYes
F.1254
Safety shutdown, thermal overload protection after multiple compressor starts
YesYes
F.1259
Modbus communication fault, refrigerant circuit controller (VCMU) to inverter
YesYes
F.1313
No feedback, actual compressor speed
YesYes
F.1317
Short circuit, inverter temperature sensor
YesYes
F.1318
Lead break, inverter temperature sensor
YesYes
F.1319
Inverter temperature sensor fault
YesYes
F.1320
Communication error between HPMU and EHCU
NoYes
F.1324
Function check: Fault, instantaneous heating water heater
Not statedYes
F.1336
Low pressure in refrigerant circuit
NoYes
F.1337
Lead break, feedback signal, heating circuit pump, heating/cooling circuit 2
PartlyYes
F.1341
Lead break, dual mode temperature sensor
NoYes
F.1343
Short circuit, dual mode temperature sensor
NoYes
F0
Comprssr, refrig. circ: Compressor stops.
YesYes
F1
Comprssr2, refrig. circ: Compressor heat pump stage 2 stops.
Not statedYes
F2
Parameters 5030/5130: Energy statement not calculated correctly.
Not statedYes
FE
Minimum room area: Heat pump with flammable refrigerant does not operate.
Not statedYes
FF
New start: Information display, no restriction of functions: Indicates that the heat pump has been re-started.
NoYes
I.9
Screed drying active
Not statedYes
I.10
DHW heating runtime limit
Not statedYes
I.56
External heat demand active
Not statedYes
I.57
External blocking active
Not statedYes
I.63
Cooling circuit not ready
Not statedYes
I.70
Mains overcurrent - Load current in inverter intermediate circuit too high (excess current); Compressor temporarily off
PartlyYes
I.71
Mains overvoltage - Inverter mains voltage too high; Compressor temporarily off
PartlyYes
I.72
Mains undervoltage - Inverter mains voltage too low; Compressor temporarily off
PartlyYes
I.73
Overvoltage, DC link, inverter
PartlyYes
I.74
Undervoltage, DC link, inverter
PartlyYes
I.75
Excess temperature, internal power module, inverter
PartlyYes
I.76
Overtemperature, PFC inverter
PartlyYes
I.77
Overcurrent warning, PFC inverter
PartlyYes
I.78
Inverter current derating due to excessive power demand
Not statedYes
I.79
Inverter current derating due to excessive power demand from compressor
Not statedYes
I.80
Inverter field weakening operation due to excessive power demand from compressor
Not statedYes
I.81
Derating due to excessive temperature of internal power module of inverter
Not statedYes
I.82
Inverter output reduction due to excess temperature, power factor correction filter (derat-
Not statedYes
I.83
4/3-way valve min. flow rate reached
Not statedYes
I.84
4/3-way valve min. return temperature reached
Not statedYes
I.85
Controlled low pressure shutdown, refrigerant circuit
Not statedYes
I.86
Controlled high pressure shutdown, refrigerant circuit
Not statedYes
I.89
Time set forward
Not statedYes
I.90
Time set back
Not statedYes
I.92
Reset energy statement
Not statedYes
I.96
Pre-configured appliance was recognised on the external CAN
Not statedYes
I.97
List of connected appliances was deleted from the main appliance
Not statedYes
I.98
New appliance was recognised on the external CAN
Not statedYes
I.99
Hygiene function target temperature reached
Not statedYes
I.100
Max. condensation pressure reached
YesYes
I.101
Min. heating operation evaporation pressure reached
YesYes
I.102
Min. cooling operation evaporation pressure reached
YesYes
I.103
Max. evaporation pressure reached
YesYes
I.104
Maximum hot gas temperature reached
YesYes
I.105
Max. runtime lower evaporation temperature reached
YesYes
I.106
Max. compressor pressure differential reached
YesYes
I.107
Max. condensation temperature reached
YesYes
I.108
Max. compressor torque reached
YesYes
I.109
Max. compressor evaporation temperature reached
PartlyYes
I.110
Min. compressor pressure condition reached
YesYes
I.111
Min. compressor evaporation temperature reached
YesYes
I.113
SmartGrid forced shutdown active
Not statedYes
I.114
Standard mode active
NoYes
I.115
SmartGrid recommended switch-on active
Not statedYes
I.116
SmartGrid forced switch-on active
Not statedYes
I.117
Home Energy Management System active
Not statedYes
I.118
Underfloor temperature limiter heating circuit 1 activated
Not statedYes
I.119
Underfloor temperature limiter heating circuit 2 activated
Not statedYes
I.120
Low-noise mode in refrigerant circuit activated
Not statedYes
I.121
Cooling circuit 1, contact humidistat activated
Not statedYes
I.122
Cooling circuit 2, contact humidistat activated
Not statedYes
I.123
Refrigerant circuit, max. return temperature reached
Not statedYes
I.124
Refrigerant circuit, min. return temperature reached
Not statedYes
I.125
Refrigerant circuit, max. primary inlet temperature reached
Not statedYes
I.126
Refrigerant circuit, min. primary inlet temperature reached
Not statedYes
I.127
Max. pressure differential for compressor start reached
Not statedYes
I.128
Min. oil sump temperature reached
Not statedYes
I.129
Heat pump operating reversal, pressure differential too low
Not statedYes
I.130
Heat pump start phase timed out
Not statedYes
I.131
Min. evaporation temperature reached
Not statedYes
I.132
Heat pump control unit restarting
Not statedYes
I.133
Heat pump control unit communication unit restarting
Not statedYes
I.134
Forced de-icing activated
Not statedYes
I.135
Controlled defrost active
NoYes
I.137
Connected appliance reports information message
Not statedYes
I.142
Compressor minimum runtime violation
Not statedYes
I.143
Heat pump blocked by power supply utility
Not statedYes
I.144
Mains side frequency deviations detected
Not statedYes
I.155
Message that screed drying has been cancelled by the user
Not statedYes
I.168
Configuration as cascade main appliance
Not statedYes
I.169
Configuration as cascade auxiliary appliance
Not statedYes
I.170
In the event of a fault, a lag heat pump temporarily takes over the task of the lead heat pump.
Not statedYes
I.171
Inverter - Software update running.; Inverter off; No action required
Not statedYes
I.173
Inverter - Output current too high; Reduced compressor speed; No action required
PartlyYes
I.174
Inverter - The inverter output is temporarily reduced.; Reduced compressor speed; No action required
PartlyYes
I.175
Compressor does not start
PartlyYes
I.176
Compressor runs with reduced output
Not statedYes
I.178
Temporary internal CAN bus communication fault between the electronics modules
Not statedYes
I.179
Temporary Modbus communication fault between inverter and refrigerant circuit controller
Not statedYes
I.183
Electronic expansion valve 1 deviated from target position
Not statedYes
I.184
Electronic expansion valve 2 deviated from target position
Not statedYes
P.1
Service due after interval.
Not statedYes
P.4
Top up heating water.
Not statedYes
P.8
Service due after hours run.
Not statedYes
P.34
Maintenance of hydraulic filter strainer necessary
Not statedYes
P.37
Maintenance of gas condensing boiler
NoYes