SolarpunkHomes
Sign inCall us · +44 7510 081687
Heat pumps
Heat pumps · Error codes · Viessmann
E8Viessmann · Vitotronic 200

E8 on a Viessmann Vitotronic 200: Heat management: Electricity prices not set: "Economical" control strat-; If both are missing: Dual mode operation with fixed egy is not available. limits; Primary energy factors not set: "Ecological" control …

Short answer

On a Viessmann heat pump, E8 means: Heat management: Electricity prices not set: "Economical" control strat-; If both are missing: Dual mode operation with fixed egy is not available. limits; Primary energy factors not set: "Ecological" control …. The manual does not say whether the heat pump stops. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Heat management: Electricity prices not set: "Economical" control strat-; If both are missing: Dual mode operation with fixed egy is not available. limits; Primary energy factors not set: "Ecological" control ….

Part involved: Heat management.

When it shows: Electricity prices not set: "Economical" control strat-; If both are missing: Dual mode operation with fixed egy is not available. limits; Primary energy factors not set: "Ecological" control; If fuel type is not set: Dual mode operation with fixed strategy ….

Likely causes:

  • Primary energy factors or electricity prices not specified.
  • Incorrect fuel set.

Is it safe?

Does the heat pump stop?Not stated
Engineer needed?Yes

The manual does not say whether the heat pump stops.

Resetting itself: Not stated per code; Vitotronic messages remain until the cause is removed and are acknowledged with OK (6150133 p.82). Unremedied acknowledged faults are redisplayed the following day.

Manual reset: Acknowledge with OK on the programming unit (user level permitted per 5817913 p.56-57) after the cause is remedied.

What you can check

  • Note the 2-character message code and message text shown on the Vitotronic 200 display (press OK for details) and give them to your heating contractor (operating instructions 5817913 p.56).
  • You may acknowledge the message once with OK as described in the Vitotronic 200 operating instructions; if it reappears, do not keep acknowledging it - call your contractor.

What the engineer will check

  • Set electricity prices and/or primary energy factors.
  • Set fuel type.

Who to ask for: Viessmann-trained heat pump installer/service engineer.

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026