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Heat pumps
Check my error code

What does my error code mean?

Enter the code on your display. We translate the manufacturer’s definition into plain English, then point you to the next step.

A heat pump controller showing an error code
Explained from cited manufacturer documentation: 11,009 codes across 74 brands.

What happens next

One code. Three steps to a warm home.

01

Translate the code

The manufacturer’s definition, in plain English, with its source and review date.

02

Diagnose what’s behind it

A few questions about timing, symptoms and your model, with the code prefilled.

Start the diagnosis →
03

Find an engineer who knows it

Specialists filtered to your manufacturer, with their skills shown before you talk.

See specialists →

11,009 codes are explained so far, each from cited manufacturer documentation. Model-specific applicability must be confirmed; this is not an automated diagnosis.

An engineer in a branded jacket servicing an outdoor unit

Rather talk to someone?

An engineer who knows your system, before you book anything.

Specialists in the network show the brands and systems they work on, so a code on your display becomes a conversation with the right person.