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Heat pumps
Heat pumps · Fitting

Fitting a heat pump

The survey, where the unit can go, the hot water cylinder, the electrics — and how to tell a good install from a bad one before you pay for it.

Get a ballpark estimate →6 answers · checked 24 September 2026
An engineer in a branded jacket checking an outdoor unit
01

What happens during a heat pump survey?

A good heat pump survey measures your home room by room and calculates how much heat it loses on a cold day. The installer then uses that figure…

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02

Where can a heat pump go?

An outdoor heat pump can usually go in several places around a home, but the location must work technically and comply with planning and noise…

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03

Do you need a new hot water cylinder for a heat pump?

Not always. Some existing hot-water cylinders can work with a heat pump, although a cylinder designed for heat pumps may transfer heat more…

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04

Does a heat pump need an electrical upgrade?

Sometimes, but not always. Your installer should calculate the home’s maximum electrical demand and check the main fuse, consumer unit and other…

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05

How to spot a bad heat pump installation

Look for poor drainage, missing pipe insulation, badly supported pipework, very hot exposed pipes, an immersion heater left running, incorrect…

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06

How do I choose a heat pump installer?

Choose an installer who starts with measurements, not a sales pitch. For Boiler Upgrade Scheme work in England and Wales, the installer must be…

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