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Heat pumps
A floating home with a heat pump, solar roof and wind turbine above a sunlit coastal town
Heat pumps

Find the right heat pump for your home.

Heat pumps work in almost any home. Whether one pays back comes down to good design, the right radiators and well-set controls — so start with a ballpark, not a quote.

12 questions · about 3 minutes · always a range, never a single figure

Four kinds of heat pump

Air source is right for most homes.

Ground and water source were once the efficient choice. Air source has closed most of that gap — at a fraction of the cost, and without the digging.

Installed cost, before grant
£ lower££ typical£££ tens of thousands
Relative, not a quote. A survey decides.
Right for most homes

Air source (air-to-water)

Heats your radiators and hot water. Works in old houses if it’s well designed. Needs outdoor space for the unit.

Grant £7,500 · £9,000 for homes on oil or LPG until 31 March 2027

How air source works →
Needs land

Ground source

Historically the most efficient, but it costs tens of thousands and needs a large garden or land. Air source has closed most of the gap.

Grant £7,500

Ground source →
Needs water

Water source

Only for homes next to a suitable water source.

Grant £7,500

Water source →

Grants are the Boiler Upgrade Scheme for England and Wales, paid to your MCS installer — figures from the Energy Saving Trust, checked 16 July 2026. Scotland and Northern Ireland run their own schemes.

Get a ballpark estimate →

What decides your payback

Almost any home can have one. The payback is in the design.

From an engineer who fits them every week: a heat pump works in almost any home. Whether yours pays back depends on five things you can influence.

01

The heat loss survey

Room by room, so the unit is right-sized. Oversizing cuts efficiency.

Read the answer →
02

Radiator sizing

Bigger radiators where needed let the system run cooler — and cheaper.

Read the answer →
03

Controls and thermostat settings

Always on, small night setbacks, immersion off. Wrong settings are the number one mistake.

Read the answer →
04

Your tariff

A heat pump or time-of-use tariff changes the sums.

Read the answer →
05

Solar and battery

Cheap overnight charging and summer sun both shorten payback.

Read the answer →

The estimate ranks these five for your home.

Get a ballpark estimate →
An engineer in a branded jacket checking an outdoor unit

Spot a bad install

Three warning signs you can see without lifting a cover.

  1. Water pooling under the unit

    Condensate and defrost water should drain away, not sit.

  2. Bare pipe bends

    Lagging that stops at the bends leaks heat outside all winter.

  3. Immersion heater left on

    It heats your water at two to three times the cost.

Never remove covers. If there’s smoke or a burning smell, stop and seek help.

Government schemes

Grants and 0% VAT can take thousands off the price.

Support varies across the UK. Start with the official source for where your home is — every figure below links to it.

England & Wales£7,500 or £9,000

Boiler Upgrade Scheme

£7,500 towards an air, ground or water source heat pump, paid straight to your installer. £9,000 if your home runs on oil or LPG, until 31 March 2027. Air-to-air: £2,500.

Check official guidance ↗
Scotland£7,500 + loan

Home Energy Scotland grant

Up to £7,500 grant (£9,000 rural) plus an optional interest-free loan of up to £7,500.

Check official guidance ↗
UK-wide0% VAT

On heat pump installation

Zero-rated as an energy-saving material until 31 March 2027, including labour.

Check official guidance ↗

Figures as published by each scheme at our last review (Energy Saving Trust, 16 July 2026). Eligibility, availability and values change — check before you commit to work. Northern Ireland: start with nidirect ↗. This page does not assess eligibility or submit an application.

Get a ballpark estimate →

Frequently asked questions

  1. 01Are heat pumps worth it?
  2. 02How does a heat pump work?
  3. 03What happens during a heat pump survey?
  4. 04Do heat pumps work in old houses?
  5. 05Air source or ground source: which heat pump do you need?
  6. 06Do you need solar panels or a battery for a heat pump?
  7. 07Where can a heat pump go?
  8. 08Do you need a new hot water cylinder for a heat pump?
  9. 09Does a heat pump need an electrical upgrade?
  10. 10How to spot a bad heat pump installation
  11. 11Why is there water under my heat pump?
  12. 12How should I set my heat pump thermostats?
  13. 13Do heat pumps work in cold weather?
  14. 14Are heat pumps noisy?
  15. 15What happens to a heat pump in a power cut?
  16. 16How much does a heat pump cost, and what grants can I get?
  17. 17How do I choose a heat pump installer?

Not sure where to start? The estimate points you to the answers that matter for your home.

Get a ballpark estimate →

Already have a heat pump?

We look after the ones already fitted, too.

My heat pump isn’t working

Strange noise, no heat, no hot water? A few questions, then guidance and a specialist who knows your system.

Fix my heat pump →

There’s a code on my display

Translate it from the manufacturer’s own documentation, then take the right next step.

Check my error code →

Start with a ballpark. Then a survey.

Twelve questions give you a cost range, the grant you’re likely eligible for and what would improve payback. A room-by-room heat-loss survey comes next — installers in the network show whether they design, install and commission before you book anything.