A6 on a Viessmann Vitotronic 200: Secondary pump: No flow rate in the secondary circuit: Secondary pump is not running.; The change in the secondary circuit flow temperature for central heating/cooling is insufficient
Short answer
On a Viessmann heat pump, A6 means: Secondary pump: No flow rate in the secondary circuit: Secondary pump is not running.; The change in the secondary circuit flow temperature for central heating/cooling is insufficient. The manual does not say whether the heat pump stops. An engineer is needed to fix the cause.
Reviewed 23 September 2026 · 1 source
What it means
The manual says: Secondary pump: No flow rate in the secondary circuit: Secondary pump is not running.; The change in the secondary circuit flow temperature for central heating/cooling is insufficient.
Part involved: Secondary pump.
When it shows: No flow rate in the secondary circuit: Secondary pump is not running.; The change in the secondary circuit flow temperature for central heating/cooling is insufficient.
Likely causes:
- Secondary pump mechanical fault.
- Secondary pump electrical fault.
- Secondary pump run dry.
Is it safe?
| Does the heat pump stop? | Not stated |
|---|---|
| Engineer needed? | Yes |
The manual does not say whether the heat pump stops.
Resetting itself: Not stated per code; Vitotronic messages remain until the cause is removed and are acknowledged with OK (6150133 p.82). Unremedied acknowledged faults are redisplayed the following day.
Manual reset: Acknowledge with OK on the programming unit (user level permitted per 5817913 p.56-57) after the cause is remedied.
What you can check
- Note the 2-character message code and message text shown on the Vitotronic 200 display (press OK for details) and give them to your heating contractor (operating instructions 5817913 p.56).
- You may acknowledge the message once with OK as described in the Vitotronic 200 operating instructions; if it reappears, do not keep acknowledging it - call your contractor.
- Check the heating system pressure gauge reading and report a low reading to your contractor; make sure the filling loop is closed.
What the engineer will check
- Carry out mechanical check of secondary pump. Measure the voltage at the following connections:.
- Vitocal 200-G/222-G: Connections J5 and J17 on the EEV PCB: See "EEV PCB [4-6] / [4-7] ".
- Vitocal 300-G/333-G: Connections J5 and J20 on the EEV PCB: See "EEV PCB [4-6] / [4-7] ".
- Other heat pumps: Connection 211.2: See "Main PCB". Replace the secondary pump if required.
Who to ask for: Viessmann-trained heat pump installer/service engineer.
What you might notice
Sources
- Service instructions Vitotronic 200 type WO1C heat pump control unit (air/water split & monobloc, brine/water) (6150133, 2023-07) ↗ · 6150133 VSA00004 · page 99 · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026