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Heat pumps · Error codes · Viessmann
F.1187Viessmann · One Base

F.1187 on a Viessmann One Base: Fault, inverter current sensor outside the valid range

Short answer

On a Viessmann heat pump, F.1187 means: Fault, inverter current sensor outside the valid range. The heat pump keeps running with some functions stopped. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Fault, inverter current sensor outside the valid range.

Part involved: Fault, inverter current sensor outside the valid range.

When it shows: System characteristics:; Output demand to heat pump not possible; Compressor not available.

Likely causes:

  • Current value of the inverter is outside the permissible measuring range.

Is it safe?

Does the heat pump stop?Partly
Engineer needed?Yes

The heat pump keeps running with some functions stopped.

Resetting itself: Not stated per code in Viessmann document 6199893 GB 01/2026 (VSA00009).

Manual reset: User may acknowledge via HMI after noting the code (6249162 p.57); the message returns if the cause persists.

What you can check

  • On the HMI, tap the message and "?" to read the system characteristics and Viessmann's user tips; note the code (e.g. F.xxx) and text for your contractor (operating instructions 6249162 p.57).
  • Acknowledge the message once via the HMI; do not acknowledge fault messages several times in quick succession (6249162 p.58) - notify your contractor.
  • Check the heat pump breaker/isolator in the consumer unit is ON (do not repeatedly reset a breaker or RCD that keeps tripping).
  • Check the outdoor unit is not blocked by leaves, debris or snow.

What the engineer will check

  • Isolate the outdoor unit from the power supply. Wait at least 2 min. Switch on voltage again.
  • Check connections U, V, W on the inverter:.
  • Check wires and plugs for correct seating.
  • Check connections for contact corrosion.
  • Check cables for mechanical damage, e.g. crushing, kinking, chafing or breakage. Replace cable if necessary.
  • Check connections X12 to X14 on the compressor for short circuit with the cable disconnected. Replace compressor if required.
  • Replace inverter.

Who to ask for: Viessmann-trained heat pump installer/service engineer.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026