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Heat pumps · Error codes · Viessmann
F.881Viessmann · One Base

F.881 on a Viessmann One Base: Safety shutdown, refrigerant circuit

Short answer

On a Viessmann heat pump, F.881 means: Safety shutdown, refrigerant circuit. The heat pump keeps running with some functions stopped. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Safety shutdown, refrigerant circuit.

Part involved: Safety shutdown, refrigerant circuit.

When it shows: System characteristics:; Only Vitocal 250-A.../252-A, sizes 16 to 19: Refrigerant circuit safety shutdown: Unlocking only possible after the fault has been rectified; All others: Compressor demand not possible.

Likely causes:

  • Only Vitocal 250-A.../252-A, sizes 16 to 19: Max. permissible number of shutdown processes reached.
  • All others: Refrigerant circuit safety shutdown.

Is it safe?

Does the heat pump stop?Partly
SeveritySafety lockout
Engineer needed?Yes

The heat pump keeps running with some functions stopped.

Resetting itself: Not stated per code in Viessmann document 6199893 GB 01/2026 (VSA00009).

Manual reset: Measures include resetting/unlocking the refrigerant circuit via HMI service menu "Reset outdoor unit" or ViGuide (engineer, password-protected; 6199893 p.118).

What you can check

  • On the HMI, tap the message and "?" to read the system characteristics and Viessmann's user tips; note the code (e.g. F.xxx) and text for your contractor (operating instructions 6249162 p.57).
  • Acknowledge the message once via the HMI; do not acknowledge fault messages several times in quick succession (6249162 p.58) - notify your contractor.
  • Check the heat pump breaker/isolator in the consumer unit is ON (do not repeatedly reset a breaker or RCD that keeps tripping).

What the engineer will check

  • Only Vitocal 250-A.../252-A, sizes 16 to 19:.
  • Replace inverter.
  • Replace the high pressure switch PSH.
  • Unlock refrigerant circuit. All others:.
  • Isolate the system from the power supply. Wait at least 2 min. Switch on the system.
  • Check inverter safety circuit for correct function.
  • Disconnect plug-in connection X7 of high pressure switch PSH. Check for continuity. If necessary, replace high pressure switch.
  • Disconnect the plug-in connection X8 of the high limit safety cut-out. Check for continuity. If necessary, replace high limit safety cut-out.

Who to ask for: Viessmann-trained heat pump engineer with F-gas certification and R290 (A3 flammable refrigerant) competence.

Certification: F-gas certificate (UK F-gas Regulations; EU 2015/2067 Cat. I cited by Viessmann) plus A3/R290 competence per EN 378-4 or IEC 60335-2-40 Annex HH (6202263 p.2).

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026