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Heat pumps · Error codes · Viessmann
F.1192Viessmann · One Base

F.1192 on a Viessmann One Base: Fault, sensor interlock input 2

Short answer

On a Viessmann heat pump, F.1192 means: Fault, sensor interlock input 2. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Fault, sensor interlock input 2.

Part involved: Fault, sensor interlock input 2.

When it shows: System characteristics:; Output demand to heat pump not possible; Compressor switched off.

Likely causes:

  • Internal fault in inverter safety circuit.
  • Faulty connection at input for inverter safety circuit.
  • External protection equipment has responded.

Is it safe?

Does the heat pump stop?Yes
SeveritySafety lockout
Engineer needed?Yes

The heat pump stops until the fault clears or is reset.

Resetting itself: Not stated per code in Viessmann document 6199893 GB 01/2026 (VSA00009).

Manual reset: Measures include resetting/unlocking the refrigerant circuit via HMI service menu "Reset outdoor unit" or ViGuide (engineer, password-protected; 6199893 p.118).

What you can check

  • On the HMI, tap the message and "?" to read the system characteristics and Viessmann's user tips; note the code (e.g. F.xxx) and text for your contractor (operating instructions 6249162 p.57).
  • Acknowledge the message once via the HMI; do not acknowledge fault messages several times in quick succession (6249162 p.58) - notify your contractor.
  • Check the heat pump breaker/isolator in the consumer unit is ON (do not repeatedly reset a breaker or RCD that keeps tripping).

What the engineer will check

  • Check connection X3.1/X3.2 (STO2) on the inverter:.
  • Check wires and plugs for correct seating.
  • Check connections for contact corrosion.
  • Check cables for mechanical damage, e.g. crushing, kinking, chafing or breakage.
  • Check the function of the high limit safety cut-out.
  • Isolate the outdoor unit from the power supply. Wait at least 2 min. Switch on voltage again.
  • Replace inverter.
  • Unlock refrigerant circuit.

Who to ask for: Viessmann-trained heat pump engineer with F-gas certification and R290 (A3 flammable refrigerant) competence.

Certification: F-gas certificate (UK F-gas Regulations; EU 2015/2067 Cat. I cited by Viessmann) plus A3/R290 competence per EN 378-4 or IEC 60335-2-40 Annex HH (6202263 p.2).

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026