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Heat pumps
Heat pumps · Error codes · Viessmann
P.1Viessmann · One Base

P.1 on a Viessmann One Base: Service due after interval

Short answer

On a Viessmann heat pump, P.1 means: Service due after interval. The manual does not say whether the heat pump stops.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Service due after interval.

Part involved: Service due after interval.

When it shows: System characteristics: Service due after interval.

Likely causes:

  • Service due after interval.

Is it safe?

Does the heat pump stop?Not stated
SeverityInformation only
Engineer needed?No

The manual does not say whether the heat pump stops.

Resetting itself: Not stated per code in Viessmann document 6171807 GB 10/2021.

Manual reset: User may acknowledge via HMI after noting the code (6249162 p.57); the message returns if the cause persists.

What you can check

  • On the HMI, tap the message and "?" to read the system characteristics and Viessmann's user tips; note the code (e.g. F.xxx) and text for your contractor (operating instructions 6249162 p.57).
  • Acknowledge the message once via the HMI; do not acknowledge fault messages several times in quick succession (6249162 p.58) - notify your contractor.

What the engineer will check

  • See Viessmann service instructions.

Who to ask for: Viessmann-trained heat pump installer/service engineer.

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026