F.103 on a Viessmann One Base: HMI programming unit communication error
Short answer
On a Viessmann heat pump, F.103 means: HMI programming unit communication error. The manual does not say whether the heat pump stops. An engineer is needed to fix the cause.
Reviewed 23 September 2026 · 1 source
What it means
The manual says: HMI programming unit communication error.
Part involved: HMI programming unit communication error.
When it shows: System characteristics: No operation possible.
Likely causes:
- HMI programming unit communication error.
Is it safe?
| Does the heat pump stop? | Not stated |
|---|---|
| Engineer needed? | Yes |
The manual does not say whether the heat pump stops.
Resetting itself: Not stated per code in Viessmann document 6171807 GB 10/2021.
Manual reset: User may acknowledge via HMI after noting the code (6249162 p.57); the message returns if the cause persists.
What you can check
- On the HMI, tap the message and "?" to read the system characteristics and Viessmann's user tips; note the code (e.g. F.xxx) and text for your contractor (operating instructions 6249162 p.57).
- Acknowledge the message once via the HMI; do not acknowledge fault messages several times in quick succession (6249162 p.58) - notify your contractor.
What the engineer will check
- Replace HMI programming unit.
Who to ask for: Viessmann-trained heat pump installer/service engineer.
What you might notice
Sources
- Installation and service instructions Vitocal 150-A, AWO(-M)-E-AC/AWO(-M)-E-AC-AF 151.A (6171807, 2021-10) ↗ · 6171807 VSA00001 · page 102 · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026