B4 on a Viessmann Vitotronic 200: Fan motor supply voltage too low
Short answer
On a Viessmann heat pump, B4 means: Fan motor supply voltage too low. The heat pump keeps running. An engineer is needed to fix the cause.
Reviewed 23 September 2026 · 1 source
What it means
The manuals for this range word it in different ways:
- Fan motor supply voltage too low.
- AD converter: Heat pump does not start.
Part involved: Fan motor supply voltage too low; AD converter.
When it shows: Type "Fault" (S) - triggers "05 Refrigerant circuit" on the heat pump control unit. Heat pump characteristics: Fan off, compressor remains in operation. Heat pump does not start.
Likely causes:
- Fan motor supply voltage too low.
- Internal fault ADC (analogue digital converter, reference), ribbon cable between sensor PCB and main PCB faulty, or PCBs faulty.
Is it safe?
| Does the heat pump stop? | No |
|---|---|
| Engineer needed? | Yes |
The heat pump keeps running.
Resetting itself: Not stated in 6150133.
Manual reset: Refrigerant circuit messages cannot be acknowledged in the message history (6150133 p.155); acknowledge the resulting 05/07/A9 message on the control unit.
What you can check
- This code is only visible to engineers in the service menu (Diagnosis > Refrigerant circuit > Message history); homeowners see message 05, 07 or A9 - note that code and call your contractor.
- Note the 2-character message code and message text shown on the Vitotronic 200 display (press OK for details) and give them to your heating contractor (operating instructions 5817913 p.56).
- You may acknowledge the message once with OK as described in the Vitotronic 200 operating instructions; if it reappears, do not keep acknowledging it - call your contractor.
- Check the heating system pressure gauge reading and report a low reading to your contractor; make sure the filling loop is closed.
What the engineer will check
- Check electrical connection of fan in.
- heat pump terminal area. Replace fan motor if necessary.
- If fault persists, notify a specialist.
- Check PCB; if necessary, replace in the following order: Controller and sensor PCB, main PCB. Note After removing the fault, switch appliance off and on ….
Who to ask for: Viessmann-trained heat pump engineer with F-gas refrigeration certification; Viessmann-trained heat pump installer/service engineer.
Certification: F-gas certificate (UK F-gas Regulations; Viessmann: refrigerant work by authorised refrigeration engineers only).
What you might notice
Sources
- Service instructions Vitotronic 200 type WO1C heat pump control unit (air/water split & monobloc, brine/water) (6150133, 2023-07) ↗ · 6150133 VSA00004 · pages 165, 102 · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026