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Heat pumps · Error codes · Viessmann
F.1069Viessmann · One Base

F.1069 on a Viessmann One Base: Condenser overheating

Short answer

On a Viessmann heat pump, F.1069 means: Condenser overheating. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Condenser overheating.

Part involved: Condenser overheating.

When it shows: System characteristics: Heat pump off.

Likely causes:

  • Condenser overheating: Evaporator temperature sensor OMT > 65 °C.
  • Further messages: A.125 and I.148.

Is it safe?

Does the heat pump stop?Yes
Engineer needed?Yes

The heat pump stops until the fault clears or is reset.

Resetting itself: Not stated per code in Viessmann document 6199961 GB 01/2026 (VSA00009).

Manual reset: User may acknowledge via HMI after noting the code (6249162 p.57); the message returns if the cause persists.

What you can check

  • On the HMI, tap the message and "?" to read the system characteristics and Viessmann's user tips; note the code (e.g. F.xxx) and text for your contractor (operating instructions 6249162 p.57).
  • Acknowledge the message once via the HMI; do not acknowledge fault messages several times in quick succession (6249162 p.58) - notify your contractor.
  • Check the heat pump breaker/isolator in the consumer unit is ON (do not repeatedly reset a breaker or RCD that keeps tripping).
  • Check the outdoor unit is not blocked by leaves, debris or snow.

What the engineer will check

  • If message occurs more than twice an hour:.
  • Carry out pressure test on refrigerant circuit. If necessary, purge refrigerant circuit.
  • Check the temperatures via the "Diagnosis" menu.
  • Check the sensor and connection P802 on the ODUC refrigerant circuit controller:.
  • Check wires and plugs for correct seating.
  • Check connections for contact corrosion.
  • Check cables for mechanical damage, e.g. crushing, kinking, chafing or breakage. Check that the sensor including spring is securely fitted.
  • Replace ODUC refrigerant circuit controller.

Who to ask for: Viessmann-trained heat pump engineer with F-gas certification and R290 (A3 flammable refrigerant) competence.

Certification: F-gas certificate (UK F-gas Regulations; EU 2015/2067 Cat. I cited by Viessmann) plus A3/R290 competence per EN 378-4 or IEC 60335-2-40 Annex HH (6202263 p.2).

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026