F.1007 on a Viessmann One Base: Heat pump locked
Short answer
On a Viessmann heat pump, F.1007 means: Heat pump locked. The manual does not say whether the heat pump stops. An engineer is needed to fix the cause.
Reviewed 23 September 2026 · 1 source
What it means
The manual says: Heat pump locked.
Part involved: Heat pump locked.
When it shows: System characteristics: Refrigerant circuit locked ! Please note Escaping refrigerant will cause environmental pollution. Do not unlock refrigerant circuit several times in quick succession.
Likely causes:
- Cause of fault depends on other fault message with which it is combined.
Is it safe?
| Does the heat pump stop? | Not stated |
|---|---|
| Severity | Safety lockout |
| Engineer needed? | Yes |
The manual does not say whether the heat pump stops.
Resetting itself: Not stated per code in Viessmann document 6199893 GB 01/2026 (VSA00009).
Manual reset: Measures include resetting/unlocking the refrigerant circuit via HMI service menu "Reset outdoor unit" or ViGuide (engineer, password-protected; 6199893 p.118).
What you can check
- On the HMI, tap the message and "?" to read the system characteristics and Viessmann's user tips; note the code (e.g. F.xxx) and text for your contractor (operating instructions 6249162 p.57).
- Acknowledge the message once via the HMI; do not acknowledge fault messages several times in quick succession (6249162 p.58) - notify your contractor.
What the engineer will check
- Perform steps according to the other fault message:.
- F.864, F.881.
- F.984, F.985.
- F.1006.
- F.1074, F.1076, F.1077, F.1078.
- F.1173 to F.1177.
- F.1191 to F.1193.
- Unlock refrigerant circuit.
Who to ask for: Viessmann-trained heat pump engineer with F-gas certification and R290 (A3 flammable refrigerant) competence.
Certification: F-gas certificate (UK F-gas Regulations; EU 2015/2067 Cat. I cited by Viessmann) plus A3/R290 competence per EN 378-4 or IEC 60335-2-40 Annex HH (6202263 p.2).
Sources
- Service instructions for contractors: Heat pumps in monoblock design incl. hybrid – System configuration and diagnostics (Vitocal 150-A/151-A/250-A/252-A, IDU-A, AWMOF-151/251, AquaSnap 30AWH, BI-BLOC R290) (6199893 GB 01/2026) ↗ · 6199893 GB 01/2026 (VSA00009) · page 177 · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026