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Heat pumps · Error codes · Viessmann
33Viessmann · Vitotronic 200

33 on a Viessmann Vitotronic 200: Central heating/DHW heating: Secondary circuit flow temperature too low

Short answer

On a Viessmann heat pump, 33 means: Central heating/DHW heating: Secondary circuit flow temperature too low. The heat pump keeps running. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 2 sources

What it means

The manuals for this range word it in different ways:

  • Central heating/DHW heating: Secondary circuit flow temperature too low.
  • Hot gas temperature: Compressor may shut down as a result of changed refrigerant circuit conditions (only heat pumps without electronic expansion valve).

Part involved: Central heating/DHW heating: Secondary circuit flow temperature too low; Hot gas temperature.

When it shows: Type "Note" (H) - triggers "07 Refrigerant circuit" on the heat pump control unit. Heat pump characteristics: Compressor remains in operation, but does not restart. Compressor may shut down as a result of changed refrigerant circuit conditions (only heat pumps without electronic expansion valve).

Likely causes:

  • Central heating/DHW heating: Secondary circuit flow temperature too low.
  • Short circuit, hot gas temperature sensor.

Is it safe?

Does the heat pump stop?No
SeverityWarning
Engineer needed?Yes

The heat pump keeps running.

Resetting itself: Not stated in 6150133.

Manual reset: Refrigerant circuit messages cannot be acknowledged in the message history (6150133 p.155); acknowledge the resulting 05/07/A9 message on the control unit.

What you can check

  • This code is only visible to engineers in the service menu (Diagnosis > Refrigerant circuit > Message history); homeowners see message 05, 07 or A9 - note that code and call your contractor.
  • Note the 2-character message code and message text shown on the Vitotronic 200 display (press OK for details) and give them to your heating contractor (operating instructions 5817913 p.56).
  • You may acknowledge the message once with OK as described in the Vitotronic 200 operating instructions; if it reappears, do not keep acknowledging it - call your contractor.
  • Check the heating system pressure gauge reading and report a low reading to your contractor; make sure the filling loop is closed.

What the engineer will check

  • Check hydraulics in the secondary.
  • circuit, e.g. whether all shut-off valves are fully open. Check secondary circuit flow rate.
  • Check flow and return temperature.
  • in the secondary circuit. Check flow and return temperature.
  • sensor in the secondary circuit. Check amount of refrigerant. Adjust.
  • the amount of refrigerant if necessary. Check temperature sensors in the.
  • refrigerant circuit.
  • Check hydraulics in the secondary circuit, e.g. whether all shut-off valves are fully open.
  • Check secondary circuit flow rate.
  • Check flow and return temperature in the secondary circuit.
  • Check flow and return temperature sensor in the secondary circuit.
  • Check amount of refrigerant. Adjust the amount of refrigerant if necessary.
  • Check temperature sensors in the refrigerant circuit.
  • Check resistance value (Pt500A) at terminals X25.15/ X25.16 (see "Controller and sensor PCB"); replace sensor if required.

Who to ask for: Viessmann-trained heat pump engineer with F-gas refrigeration certification.

Certification: F-gas certificate (UK F-gas Regulations; Viessmann: refrigerant work by authorised refrigeration engineers only).

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026