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Heat pumps · Error codes · Viessmann
2DViessmann · Vitotronic 200

2D on a Viessmann Vitotronic 200: Compression ratio too low

Short answer

On a Viessmann heat pump, 2D means: Compression ratio too low. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manuals for this range word it in different ways:

  • Compression ratio too low.
  • Liquid gas temp sensor: Compressor stops.

Part involved: Compression ratio too low; Liquid gas temp sensor.

When it shows: Type "Note" (H) - triggers "07 Refrigerant circuit" on the heat pump control unit. Heat pump characteristics: Compressor OFF Compressor stops.

Likely causes:

  • Compression ratio too low.
  • Lead break, liquid gas temperature sensor.

Is it safe?

Does the heat pump stop?Yes
SeverityWarning
Engineer needed?Yes

The heat pump stops until the fault clears or is reset.

Resetting itself: Not stated in 6150133.

Manual reset: Refrigerant circuit messages cannot be acknowledged in the message history (6150133 p.155); acknowledge the resulting 05/07/A9 message on the control unit.

What you can check

  • This code is only visible to engineers in the service menu (Diagnosis > Refrigerant circuit > Message history); homeowners see message 05, 07 or A9 - note that code and call your contractor.
  • Note the 2-character message code and message text shown on the Vitotronic 200 display (press OK for details) and give them to your heating contractor (operating instructions 5817913 p.56).
  • You may acknowledge the message once with OK as described in the Vitotronic 200 operating instructions; if it reappears, do not keep acknowledging it - call your contractor.
  • Check the heat pump breaker/isolator in the consumer unit is ON (do not repeatedly reset a breaker or RCD that keeps tripping).

What the engineer will check

  • If the pressure sensors are OK but the fault persists: Check inverter power connections.
  • Check whether the compressor is.
  • still running at a constant speed after starting: See "Refrigerant circuit controller [2] ". Replace compressor if necessary.
  • Check resistance value (Pt500A) at terminals X25.17/ X25.18: See "Controller and sensor PCB".

Who to ask for: Viessmann-trained heat pump engineer with F-gas refrigeration certification; Viessmann-trained heat pump installer/service engineer.

Certification: F-gas certificate (UK F-gas Regulations; Viessmann: refrigerant work by authorised refrigeration engineers only).

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026