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Heat pumps · Error codes · Viessmann
56Viessmann · Vitotronic 200

56 on a Viessmann Vitotronic 200: Condenser frost risk

Short answer

On a Viessmann heat pump, 56 means: Condenser frost risk. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manuals for this range word it in different ways:

  • Condenser frost risk.
  • Frost protection, secondary circuit.

Part involved: Condenser frost risk; Frost protection, secondary circuit.

When it shows: Type "Note" (H) - triggers "07 Refrigerant circuit" on the heat pump control unit. Heat pump characteristics: Compressor OFF; Refrigerant circuit reversal OFF Type "Note" (H) - triggers "07 Refrigerant circuit" on the heat pump control unit. Heat pump characteristics: Compressor OFF Type "Note" (H) - triggers "07 Refrigerant circuit" on the heat pump control unit. Heat pump characteristics: Both compressors OFF; Refrigerant circuit reversal OFF Type "Note" (H) - triggers "07 Refrigerant circuit" on the heat pump control unit. Heat pump characteristics: Only in cooling mode: Compressor OFF.

Likely causes:

  • Condenser frost risk.
  • Frost protection, secondary circuit.

Is it safe?

Does the heat pump stop?Yes
SeverityWarning
Engineer needed?Yes

The heat pump stops until the fault clears or is reset.

Resetting itself: Not stated in 6150133.

Manual reset: Refrigerant circuit messages cannot be acknowledged in the message history (6150133 p.155); acknowledge the resulting 05/07/A9 message on the control unit.

What you can check

  • This code is only visible to engineers in the service menu (Diagnosis > Refrigerant circuit > Message history); homeowners see message 05, 07 or A9 - note that code and call your contractor.

What the engineer will check

  • Check hydraulics in the secondary.
  • circuit, e.g. whether all shut-off valves are fully open. Check secondary circuit flow rate.
  • Check flow and return temperature.
  • sensor in the secondary circuit: See "Controller and sensor PCB". Check amount of refrigerant. Adjust.
  • the amount of refrigerant if necessary. Check temperature sensors in the.
  • refrigerant circuit: See "EEV PCB [4-3] / [4-4] ".
  • refrigerant circuit: See "EEV PCB [4-6] / [4-7] ".
  • in the secondary circuit. Check flow and return temperature.
  • sensor in the secondary circuit. Check amount of refrigerant. Adjust.
  • if necessary. Check temperature sensors in the.
  • refrigerant circuit.
  • in the secondary circuit. Check secondary circuit flow temperature sensor in the appliance. Check refrigerant charge. Adjust if.
  • necessary. Check temperature sensors in the.
  • No action required.

Who to ask for: Viessmann-trained heat pump engineer with F-gas refrigeration certification.

Certification: F-gas certificate (UK F-gas Regulations; Viessmann: refrigerant work by authorised refrigeration engineers only).

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026