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Heat pumps · Error codes · Viessmann
F.101Viessmann · One Base

F.101 on a Viessmann One Base: Short circuit, PlusBus

Short answer

On a Viessmann heat pump, F.101 means: Short circuit, PlusBus. The heat pump keeps running with some functions stopped. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Short circuit, PlusBus.

Part involved: Short circuit, PlusBus.

When it shows: System characteristics:; Electronics modules connected to PlusBus are in emergency mode; No communication possible via PlusBus.

Likely causes:

  • Short circuit PlusBus.

Is it safe?

Does the heat pump stop?Partly
Engineer needed?Yes

The heat pump keeps running with some functions stopped.

Resetting itself: Not stated per code in Viessmann document 6199893 GB 01/2026 (VSA00009).

Manual reset: User may acknowledge via HMI after noting the code (6249162 p.57); the message returns if the cause persists.

What you can check

  • On the HMI, tap the message and "?" to read the system characteristics and Viessmann's user tips; note the code (e.g. F.xxx) and text for your contractor (operating instructions 6249162 p.57).
  • Acknowledge the message once via the HMI; do not acknowledge fault messages several times in quick succession (6249162 p.58) - notify your contractor.
  • Check the heat pump breaker/isolator in the consumer unit is ON (do not repeatedly reset a breaker or RCD that keeps tripping).

What the engineer will check

  • Turn off the ON/OFF switch on the indoor unit. Wait at least 2 min. Turn on the ON/OFF switch.
  • Check the following connections for the PlusBus:.
  • On HPMU electronics module, terminals X2.1/ X2.2.
  • Wall mounted indoor unit: Connection on the underside of the appliance, 5-pole connection socket on the right, terminals 74.1/74.2 Floorstanding indoor unit: Connection to luster ….
  • Connections to all other PlusBus subscribers.
  • Check wires and plugs for correct seating.
  • Check connections for contact corrosion.
  • Check cables for mechanical damage, e.g. crushing, kinking, chafing or breakage.

Who to ask for: Viessmann-trained heat pump installer/service engineer.

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026