B9 on a Viessmann Vitotronic 200: Secondary pump blocked
Short answer
On a Viessmann heat pump, B9 means: Secondary pump blocked. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.
Reviewed 23 September 2026 · 2 sources
What it means
The manuals for this range word it in different ways:
- Secondary pump blocked.
- KM BUS solar ctrl unit: No solar DHW heating.
Part involved: Secondary pump blocked; KM BUS solar ctrl unit.
When it shows: Type "Fault" (S) - triggers "05 Refrigerant circuit" on the heat pump control unit. Heat pump characteristics: Compressor OFF No solar DHW heating.
Likely causes:
- Secondary pump blocked.
- Communication fault KM BUS Vitosolic.
Is it safe?
| Does the heat pump stop? | Yes |
|---|---|
| Engineer needed? | Yes |
The heat pump stops until the fault clears or is reset.
Resetting itself: Not stated in 6150133.
Manual reset: Refrigerant circuit messages cannot be acknowledged in the message history (6150133 p.155); acknowledge the resulting 05/07/A9 message on the control unit.
What you can check
- This code is only visible to engineers in the service menu (Diagnosis > Refrigerant circuit > Message history); homeowners see message 05, 07 or A9 - note that code and call your contractor.
- Note the 2-character message code and message text shown on the Vitotronic 200 display (press OK for details) and give them to your heating contractor (operating instructions 5817913 p.56).
- You may acknowledge the message once with OK as described in the Vitotronic 200 operating instructions; if it reappears, do not keep acknowledging it - call your contractor.
What the engineer will check
- Check secondary pump. Replace the secondary pump if required.
- Check parameter "Type solar control unit 7A00".
- Check KM BUS connecting cable to the Vitosolic.
Who to ask for: Viessmann-trained heat pump engineer with F-gas refrigeration certification; Viessmann-trained heat pump installer/service engineer.
Certification: F-gas certificate (UK F-gas Regulations; Viessmann: refrigerant work by authorised refrigeration engineers only).
What you might notice
Sources
- Service instructions Vitotronic 200 type WO1C heat pump control unit (air/water split & monobloc, brine/water) (6150133, 2023-07) ↗ · 6150133 VSA00004 · page 178 · Reviewed 23 September 2026
- Service instructions Vitotronic 200 heat pump control unit (5692896, 2011-02) – 222-G/242-G/242-S/333-G/343-G/350-A ↗ · 5692896 VSA00001 · page 61 · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026