SolarpunkHomes
Sign inCall us · +44 7510 081687
Heat pumps
Heat pumps · Error codes · Viessmann
I.170Viessmann · One Base

I.170 on a Viessmann One Base: In the event of a fault, a lag heat pump temporarily takes over the task of the lead heat pump

Short answer

On a Viessmann heat pump, I.170 means: In the event of a fault, a lag heat pump temporarily takes over the task of the lead heat pump. The manual does not say whether the heat pump stops.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: In the event of a fault, a lag heat pump temporarily takes over the task of the lead heat pump.

Part involved: In the event of a fault, a lag heat pump temporarily takes ….

Likely causes:

  • In the event of a fault, a lag heat pump temporarily takes over the task of the lead heat pump.

Is it safe?

Does the heat pump stop?Not stated
SeverityInformation only
Engineer needed?No

The manual does not say whether the heat pump stops.

Resetting itself: Not stated per code in Viessmann document 6199893 GB 01/2026 (VSA00009).

Manual reset: User may acknowledge via HMI after noting the code (6249162 p.57); the message returns if the cause persists.

What you can check

  • On the HMI, tap the message and "?" to read the system characteristics and Viessmann's user tips; note the code (e.g. F.xxx) and text for your contractor (operating instructions 6249162 p.57).
  • Acknowledge the message once via the HMI; do not acknowledge fault messages several times in quick succession (6249162 p.58) - notify your contractor.

What the engineer will check

  • See Viessmann service instructions.

Who to ask for: Viessmann-trained heat pump installer/service engineer.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026