F.1015 on a Viessmann One Base: Incorrect setting of the DIP switches
Short answer
On a Viessmann heat pump, F.1015 means: Incorrect setting of the DIP switches. The manual does not say whether the heat pump stops. An engineer is needed to fix the cause.
Reviewed 23 September 2026 · 1 source
What it means
The manual says: Incorrect setting of the DIP switches.
Part involved: Incorrect setting of the DIP switches.
When it shows: System characteristics: Heat pump does not start.
Likely causes:
- Incorrect DIP switch settings on ODUC refrigerant circuit controller.
Is it safe?
| Does the heat pump stop? | Not stated |
|---|---|
| Engineer needed? | Yes |
The manual does not say whether the heat pump stops.
Resetting itself: Not stated per code in Viessmann document 6199961 GB 01/2026 (VSA00009).
Manual reset: User may acknowledge via HMI after noting the code (6249162 p.57); the message returns if the cause persists.
What you can check
- On the HMI, tap the message and "?" to read the system characteristics and Viessmann's user tips; note the code (e.g. F.xxx) and text for your contractor (operating instructions 6249162 p.57).
- Acknowledge the message once via the HMI; do not acknowledge fault messages several times in quick succession (6249162 p.58) - notify your contractor.
What the engineer will check
- Check DIP switch settings on ODUC refrigerant circuit controller. Adjust if necessary: See chapter "DIP switch settings for the ODUC refrigerant circuit controller".
Who to ask for: Viessmann-trained heat pump engineer with F-gas certification and R290 (A3 flammable refrigerant) competence.
Certification: F-gas certificate (UK F-gas Regulations; EU 2015/2067 Cat. I cited by Viessmann) plus A3/R290 competence per EN 378-4 or IEC 60335-2-40 Annex HH (6202263 p.2).
Sources
- Service instructions: Heat pumps in split design incl. hybrid – System configuration and diagnostics (Vitocal 200-S/222-S One Base) (6199961 GB 01/2026) ↗ · 6199961 VSA00009 · page 161 · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026