62 on a Viessmann Vitotronic 200: Flow switch does not detect a flow rate
Short answer
On a Viessmann heat pump, 62 means: Flow switch does not detect a flow rate. The manual does not say whether the heat pump stops. An engineer is needed to fix the cause.
Reviewed 23 September 2026 · 1 source
What it means
The manual says: Flow switch does not detect a flow rate.
Part involved: Flow switch does not detect a flow rate.
When it shows: Type "Fault" (S) - triggers "05 Refrigerant circuit" on the heat pump control unit. Heat pump characteristics: Compressor runs on for max. 5 min.
Likely causes:
- Flow switch does not detect a flow rate.
Is it safe?
| Does the heat pump stop? | Not stated |
|---|---|
| Engineer needed? | Yes |
The manual does not say whether the heat pump stops.
Resetting itself: Not stated in 6150133.
Manual reset: Refrigerant circuit messages cannot be acknowledged in the message history (6150133 p.155); acknowledge the resulting 05/07/A9 message on the control unit.
What you can check
- This code is only visible to engineers in the service menu (Diagnosis > Refrigerant circuit > Message history); homeowners see message 05, 07 or A9 - note that code and call your contractor.
What the engineer will check
- Check secondary circuit flow rate.
- Check secondary pump. Test voltage at the controller PCB connection: See "Controller PCB and EEV PCB [6] ".
- 0 V: Flow switch has responded.
- 230 V~: Flow switch has not responded.
Who to ask for: Viessmann-trained heat pump engineer with F-gas refrigeration certification.
Certification: F-gas certificate (UK F-gas Regulations; Viessmann: refrigerant work by authorised refrigeration engineers only).
What you might notice
Sources
- Service instructions Vitotronic 200 type WO1C heat pump control unit (air/water split & monobloc, brine/water) (6150133, 2023-07) ↗ · 6150133 VSA00004 · page 182 · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026