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Heat pumps · Error codes

Worcester Bosch heat pump error codes

Worcester Bosch · A major brand in the UK. 245 codes across 10 product families, each taken from the manufacturer’s manuals. Worcester Bosch technical support ↗

Find a Worcester Bosch engineer →245 codes · reviewed 23 September 2026

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Type the code on your display or a word from its meaning. Each code opens its own page with what it means, whether it is safe and what you can check.

245 codes

CodeMeaningStops?Homeowner check?
5H
Relay test was activated
NoYes
1000
System configuration not confirmed (Systemkonfiguration nicht bestätigt)
PartlyYes
1010
No communication via EMS BUS connection
PartlyYes
1017
Info: operating pressure too low (Betriebsdruck zu niedrig)
PartlyYes
1038
Time/date invalid value
NoYes
3091
Room temperature sensor defective
PartlyYes
4052
Thermal disinfection unsuccessful (Thermische Desinfektion misslungen)
NoYes
5111
Alarm: signal from temperature sensor TC3 on the condenser outside permitted range
YesYes
5143
Alarm: flow and return swapped between indoor and outdoor unit
YesYes
5197
Hybrid circulation pump fault (PH0).
PartlyYes
5198
Hybrid circulation pump (PH0) blocked or defective.
PartlyYes
5199
Dry running of the hybrid circulation pump (PH0).
PartlyYes
5203
Alarm: outside temperature sensor T1 fault
PartlyYes
5206
Alarm: Z1 flow temperature sensor T0 fault
YesYes
5239
Alarm: no signal from DHW temperature sensor TW1; DHW heating blocked
PartlyYes
5378
Info: outdoor unit defrost fault
PartlyYes
5480
No circulation to heat pump.
PartlyYes
5481
No CAN communication between hybrid manager and outdoor unit.
PartlyYes
5482
Signal from ret. temp. sensor TH2 on hybr. man. outside curve.
PartlyYes
5483
Signal from ret. temp. sensor TH1 on hybr. man. outside curve.
PartlyYes
5484
Chosen hyd. conf. n. supp. f. det. sys.
PartlyYes
5485
Circulation to heat pump too low (Zu geringer Umlauf zur Wärmepumpe)
PartlyYes
5486
No LIN bus communication.
PartlyYes
5487
Defective low loss header temperature sensor on the hybrid manager
PartlyYes
5488
Defective outside temperature sensor on the hybrid manager
PartlyYes
5489
No values entered for energy prices.
NoYes
5490
Signal from return temperature sensor TH2 on hybrid manager is outside the curve, cable break, sensor defective.
PartlyYes
5522
Alarm: installer PCB and heat pump/IO PCB do not match
YesYes
5594
Alarm: Z1 air in system
YesYes
5691
Non-compatible SW version in the outdoor unit.
PartlyYes
5692
Incompatible SW version in the heat generator, or unsupported heat generator connected.
PartlyYes
5693
Internal fault in the outdoor unit.
PartlyYes
6242
Alarm: safety temperature limiter FE on electric booster heater has tripped
PartlyYes
6243
Warning: high temperature difference between heat pump flow and return sensors (TC1-TC0)
NoYes
6248
Alarm: underfloor heating temperature limiter has tripped
PartlyYes
6253
Alarm: temperature too high in electric booster heater EE
PartlyYes
A01-811
DHW provision: thermal disinfection unsuccessful
NoYes
A01-5378
Outdoor unit defrost failure
PartlyYes
A01-5522
Wrong combination of indoor and outdoor units
YesYes
A01-5800
Outdoor unit controller restarted (Info)
NoYes
A01-5801
Outdoor unit CAN gateway restarted (Info)
NoYes
A01-5802
No power supply at compressor (Info)
NoYes
A01-5804
Current sensor fault (Info)
NoYes
A01-5806
IPM driver pin fault (Info)
NoYes
A01-5808
AC input zero cross error (Info)
NoYes
A01-5810
Compressor current sensor fault (Info)
NoYes
A8
No communication with EMS heat appliance / No communication with system controller (status B)
PartlyYes
A11-1000
System configuration not confirmed
PartlyYes
A11-1010
No communication via BUS interface EMS 2
PartlyYes
A11-1037
Outside temperature sensor – heating standby mode active (A61 = heating circuit 1…A64 = heating circuit 4)
PartlyYes
A11-1038
Invalid time/date
NoYes
A11-1094
No communication with ventilation unit.
NoYes
A11-3061
No communication with mixer module (3061 = heating circuit 1...3064 = heating circuit 4)
PartlyYes
A11-3091
Room temperature sensor defective (3091 = heating circuit 1...3094 = heating circuit 4)
PartlyYes
A11-3091-CR10H
Remote control not registered correctly in the system / Room temperature sensor for remote control is faulty (A11/3091: heating/cooling circuit 1 ... 3094: circuit 4)
PartlyYes
A11-6004
No communication with solar module
PartlyYes
A21-1001
CR 10 H in heating circuit 1 incorrectly configured
PartlyYes
A21-3141
Sensor for relative humidity in the remote control is faulty (A21/3141: heating/cooling circuit 1 ... A24/3144: circuit 4)
PartlyYes
A22-1001
BUS signal from the higher-level user interface for remote control is missing (A22: heating circuit 2 ... A28: heating circuit 8)
PartlyYes
A31-3021
Heating circuit 1…4 flow temperature sensor faulty – standby mode active (A31/3021 = heating circuit 1…A34/3024 = heating circuit 4)
PartlyYes
A51-6021
Solar collector temperature sensor defective
PartlyYes
A51-6022
Cylinder 1 Bottom temp. sensor faulty - heating standby mode active
PartlyYes
A61-1010
No communication via BUS connection EMS 2.
PartlyYes
A61-1081
Two master control units in the system (A61/1081 = heating circuit 1…A64/1084 = heating circuit 4)
PartlyYes
A61-1081-CR10H
CR 10 H incorrectly configured (A61/1081: heating circuit 1 ... A68/1088: heating circuit 8)
PartlyYes
A61-3061
CR 10 H incorrectly configured (A61/3061: heating circuit 1 ... A68/3068: heating circuit 8)
PartlyYes
A61-3091
Room temperature sensor for CR 10 H is faulty (A61/3091: heating circuit 1 ... A68/3098: heating circuit 8)
PartlyYes
Add-heat-is-now-working-at-its-highest-permitted-temperature
Info window: Add. heat is now working at its highest permitted temperature
PartlyYes
Additional-heat-is-now-working-at-its-highest-temperature
Additional heat is now working at its highest temperature
NoYes
Air-Water-pump-not-connected
Alarm window: Air/Water pump not connected
YesYes
Alarm-heat-pump
Alarm: Alarm heat pump
YesYes
bH
Alarm table: PED board failure / Troubleshooting table: PED board error
YesYes
C0
Alarm table: Multiple units configured as Master in the M/S network. / Troubleshooting table: multiple units configured as master in the master - slave network (printed 'CO')
PartlyYes
C7
Alarm table: Heat sink over-temperature protection
YesYes
CC
Outside temperature sensor faulty (status B)
PartlyYes
Check-CANbus-cable-connection
Check CANbus cable connection
PartlyYes
Check-connection-to-I-O-board-X
Check connection to I/O board X
PartlyYes
d1
Return temp. sensor contact faulty (status L) - temperature sensor short/open circuit, condenser inlet
YesYes
E0
Alarm table: Water flow failure (water flow failure 3 times) / Troubleshooting table: Flow switch error (E8 displayed 3 times; to be seen together with E8)
YesYes
E1
Alarm table: Line-to-line or zero phase error (three-phase models have this error code) / Troubleshooting table: Phase sequence error (only for three-phase units)
YesYes
E1x.T1-failure
Failure on sensor E12.T1, E13.T1... flow
PartlyYes
E1X.T1-high
High flow temperature E1X.T1
YesYes
E1x.T1-short
Short circuit on sensor E12.T1, E13.T1... flow
PartlyYes
E1X.TT-comm
Check connection to room sensor E1X.TT (room controller)
NoYes
E1X.TT.T5-failure
Failure on sensor E1X.TT.T5 room
NoYes
E1X.TT.T5-short
Short circuit on sensor E1X.TT.T5 room
NoYes
E2
Alarm table: Communication error between user interface and hydraulic module / Troubleshooting table: Communication error between the user interface and the main hydraulic module control board
YesYes
E2X-T8T9-delta
High temperature difference heat transfer fluid E2X
NoYes
E2X-T10T11-delta
High temperature difference collector circuit E2X
NoYes
E2X.F11
Motor cut-out 1 E2X.F11, compressor
YesYes
E2X.RHP
Tripped high pressure switch
YesYes
E2X.RLP
Tripped low pressure switch
YesYes
E2X.T6
High hot gas temperature
YesYes
E2X.T6-failure
Failure on sensor E2X.T6 hot gas
YesYes
E2X.T6-short
Short circuit on sensor E2X.T6 hot gas
YesYes
E2X.T8-aux-high
Electric additional heat shut down due to high temperature E2X.T8
PartlyYes
E2X.T8-failure
Failure on sensor E2X.T8 heat transfer fluid out
NoYes
E2X.T8-info
High flow temperature E2X.T8
PartlyYes
E2X.T8-short
Short circuit on sensor E2X.T8 heat transfer fluid out
NoYes
E2X.T9-failure
Failure on sensor E2X.T9 heat transfer fluid in
NoYes
E2X.T9-short
Short circuit on sensor E2X.T9 heat transfer fluid in
NoYes
E2X.T10
Low temperature collector circuit in
PartlyYes
E2X.T10-failure
Failure on sensor E2X.T10
NoYes
E2X.T10-short
Short circuit on sensor E2X.T10
NoYes
E2X.T11
Low temperature collector circuit out
PartlyYes
E2X.T11-failure
Failure on sensor E2X.T11
NoYes
E2X.T11-short
Short circuit on sensor E2X.T11
NoYes
E3
Alarm table: Leaving water temperature sensor T1 failure / Troubleshooting table: Error of the backup heater's heat exchanger outlet T1 temperature sensor
YesYes
E4
Alarm table: Storage tank water temperature sensor T5 failure / Troubleshooting table: T5 DHW temperature sensor error
PartlyYes
E5
Alarm table: Unit temperature sensor T3 failure / Troubleshooting table: Error of the finned coil outlet T3 refrigerant temperature sensor in cooling mode
YesYes
E6
Alarm table: Unit room temperature sensor T4 failure / Troubleshooting table: T4 room temperature sensor error
YesYes
E7
Alarm table: Inertial storage tank sensor Tbt1 failure / Troubleshooting table: Tbt1 sensor error
Varies by modelYes
E8
Alarm table: Water flow failure (displayed three times and can be reset after minutes) / Troubleshooting table: Water flow-rate error
YesYes
E9
Alarm table: Temperature sensor Th failure / Troubleshooting table: Th suction pipe sensor error
YesYes
E11.T1-failure
Failure on sensor E11.T1 flow
PartlyYes
E11.T1-short
Short circuit on sensor E11.T1 flow
PartlyYes
E21.E2
Faulty electric heater E21.E2
PartlyYes
E21.RHP-info
Temporary heat pump stop E21.RHP
PartlyYes
E21.RLP-info
Temporary heat pump stop E21.RLP
PartlyYes
E41.F31
Faulty protective anode E41.F31
NoYes
EA
Alarm table: Unit air temperature sensor Tp failure / Troubleshooting table: Tp discharge temperature sensor error
YesYes
Eb
Alarm table: Tsolar sensor failure / Troubleshooting table: Solar panel sensor error (Tsolar)
Varies by modelYes
EC
Alarm table: DHW additional storage tank sensor Tbt2 failure
Varies by modelYes
Ed
Alarm table: Water temperature sensor Twin board replacement failure / Troubleshooting table: Tw_in entering water temperature sensor error
YesYes
EE
Alarm table: EEprom hydraulic module failure / Troubleshooting table: EEPROM control board main hydraulic module control board failure
YesYes
EF
System fault appliance PCB / basic controller (status L); hybrid control module component fault; EEPROM error in hybrid control module (display blank)
YesYes
EK
Electric heater (EK)
PartlyYes
Error-in-accessory-board
Alarm: Error in accessory board
YesYes
Error-in-main-board-heating-system
Alarm: Error in main board, heating system
YesYes
Error-in-multi-function-board
Alarm: Error in multi function board
YesYes
Error-in-room-sensor-board-or-error-in-E12-T5-room-sensor-board
Alarm: Error in room sensor board or error in E12.T5 room sensor board
YesYes
F1
Alarm table: DC bus low voltage protection / Troubleshooting table: DC generatrix voltage too low
YesYes
F5
High pressure switch 63H
YesYes
Failure-Short-circuit-on-sensor
Alarm window: Failure / Short circuit on sensor
YesYes
Fault-in-I-O-card-control-cabinet-electric-boiler
Alarm window: Fault in I/O card control cabinet/electric boiler
YesYes
Fault-on-additional-heater
Alarm: Fault on additional heater
YesYes
Fault-on-electric-additional-heat
Alarm window: Fault on electric additional heat
YesYes
Fault-on-electric-element
Alarm: Fault on electric element
YesYes
Faulty-function-in-4-way-valve
Alarm window: Faulty function in 4-way valve
YesYes
FIL
Filter is dirty.
NoYes
Fill
Water pressure in the heating system is too low.
PartlyYes
Freeze-protection-exchanger-T9-activated
Alarm: Freeze protection exchanger T9 activated
YesYes
GT-sensor
Sensor fault (example GT1 return radiator; all sensors alarm the same way)
YesYes
GT6
Compressor temperature T6 (GT6)
YesYes
GT8
Heat transfer fluid out max T8 (GT8)
YesYes
GT8-GT9
High Heat transfer fluid delta T8/T9 (GT8/GT9)
PartlyYes
GT9
High return to the heat pump T9 (GT9)
YesYes
GT10
HTF in under limit T10 (GT10)
YesYes
GT11
HTF out under limit T11 (GT11)
YesYes
H0
Alarm table: Communication error between indoor unit and unit (continuous communication error for 10 seconds) / Communication error between unit and indoor unit (no communication in 10 seconds) / Troubleshooting table: Communication error between the main PCB B control board and the main hydraulic module control board
YesYes
H1
Alarm table: Communication error between unit and IR341 (unit and inverter module) / Troubleshooting table: Communication error between PCB A inverter module and the main PCB B control board
YesYes
H01-5239
DHW temp sensor TW1 fault
PartlyYes
H01-5594
Air in the system
YesYes
H01-5803
No power supply at compressor (Alarm)
YesYes
H01-5805
Current sensor fault (Alarm)
YesYes
H01-5807
IPM driver pin fault (Alarm)
YesYes
H01-5809
AC input zero cross error (Alarm)
YesYes
H2
Alarm table: Gas side refrigerant temperature sensor T2 failure / Troubleshooting table: Error of the plate heat exchanger inlet temperature sensor (T2) on the refrigerant side in cooling mode
YesYes
H3
Alarm table: Liquid side refrigerant temperature sensor T2B failure / Troubleshooting table: Error of the heat exchanger outlet temperature sensor (T2B) on the refrigerant side in cooling mode
YesYes
H4
Alarm table: After 3 L signals (L0/L1) in 1 hour, H4 appears, which cannot be reset. After H4 it is possible to check the last 3 L signals / Troubleshooting table: Three P6 protection activations
YesYes
H5
Alarm table: Temperature sensor Ta failure / Troubleshooting table: Ta internal temperature sensor error
PartlyYes
H6
Alarm table: DC fan failure / Troubleshooting table: DC fan error
YesYes
H7
Alarm table: Abnormal power supply voltage / Troubleshooting table: Main circuit voltage fault
YesYes
H8
Alarm table: High pressure sensor failure / Troubleshooting table: Pressure sensor error
YesYes
H9
Alarm table: Sensor Tw2 failure / Troubleshooting table: Tw2 sensor error
PartlyYes
HA
Alarm table: Plate exchanger outlet temperature sensor failure / Troubleshooting table: Error of the TW_out leaving water temperature sensor of the plate heat exchanger
YesYes
Hb
Alarm table: Three consecutive faults PP protection and Twout < 7 C; reset for power failure / Troubleshooting table: PP protection trips 3 times and Tw_out < 7 C
YesYes
Hd
Alarm table: Communication error between slave and master (this error occurs when several units are connected in parallel) / Troubleshooting table: Communication error between master and slave units
PartlyYes
HE
Alarm table: Communication error between hydraulic module and hydraulic module adapter board / Troubleshooting table: Communication error between main board and thermostat
PartlyYes
Heat-pump-is-now-working-at-its-highest-permitted-temperature
Info window: Heat pump is now working at its highest permitted temperature
PartlyYes
HF
Alarm table: Unit EEPROM failure / Troubleshooting table: Inverter module EEprom error
YesYes
HH
Alarm table: H6 failure 10 consecutive times in 120 minutes (reset after shut down) / Troubleshooting table: H6 displayed 10 times in 2 hours
YesYes
High-temperature-difference-heat-transfer-fluid
Warning window: High temperature difference heat transfer fluid
NoYes
HL
Troubleshooting table: PFC module fault
YesYes
HP
Alarm table: Cooling mode low pressure protection (in 1 hour, low pressure is below 0.6 MPa three consecutive times, can be reset automatically) / Troubleshooting table: Low pressure protection (Pe < 0.6) tripped 3 times in one hour
YesYes
Hxx
Maintenance message, e.g. service interval of heat source elapsed
NoYes
Is-the-heat-pump-fused-for-this-output
Warning window: Is the heat pump fused for this output?
NoYes
L0
Alarm table: DC compressor module error / Troubleshooting table: Compressor inverter module fault
YesYes
L1
Alarm table: DC bus low voltage protection / Troubleshooting table: Low voltage BUS protection of the inverter module
YesYes
L2
Alarm table: DC bus high voltage protection / Troubleshooting table: High voltage BUS protection of the inverter module
YesYes
L4
Alarm table: MC/synchronisation/closed circuit error / Troubleshooting table: MCE protection
YesYes
L5
Alarm table: Zero speed protection / Troubleshooting table: Speed 0 protection
YesYes
L7
Alarm table: Phase sequence error protection / Troubleshooting table: Phase sequence error
YesYes
L8
Alarm table: Protection for when the preceding and following speed variation is >15 Hz / Troubleshooting table: Compressor frequency variation greater than 15 Hz in 1 sec
YesYes
L9
Alarm table: Protection for when the difference between the set speed and the operating speed is >15 Hz / Troubleshooting table: Compressor frequency difference to target greater than 15 Hz
YesYes
Low-mains-voltage
Alarm: Low mains voltage
YesYes
Low-pressure-collector-circuit
Low pressure collector circuit
YesYes
Low-temperature-in-condenser
Alarm window: Low temperature in condenser
YesYes
LP
Low pressure switch (LP)
YesYes
Max-flow-temperature-heating-system
Alarm: Max flow temperature, heating system
YesYes
Maximum-flow-temperature-additional-heat
Info: Maximum flow temperature, additional heat
PartlyYes
Maximum-flow-temperature-heat-pump
Info: Maximum flow temperature, heat pump
PartlyYes
Maximum-working-temperature-additional-heat
Info: Maximum working temperature additional heat
PartlyYes
Maximum-working-temperature-heat-pump
Warning: Maximum working temperature heat pump
NoYes
MB1
Motor cut-out compressor
YesYes
MB2
Motor cut-out HTF pump
YesYes
No-pressure-in-system
Alarm: No pressure in system
YesYes
Overheat-protection-tripped-hot-water-electric-heater
Overheat protection tripped hot water electric heater
PartlyYes
Overloaded-transformer
Alarm: Overloaded transformer
YesYes
P0
Alarm table: Low pressure protection / Troubleshooting table: Low pressure protection
YesYes
P1
Alarm table: Discharge temperature/high pressure control switch protection / Troubleshooting table: High pressure protection
YesYes
P3
Alarm table: Compressor overcurrent protection / Troubleshooting table: Compressor over current protection
YesYes
P4
Alarm table: Exhaust air temperature overheating protection Tp / Troubleshooting table: Protection for high discharge temperature
YesYes
P5
Alarm table: Twin-Twout, Twout-Twin protection or water supply temperature too high / Troubleshooting table: Protection against high temperature difference between entering and leaving water of the plate heat exchanger
YesYes
P6
Alarm table: Module protection (IPDU and IR341) / Troubleshooting table: Module protection
YesYes
P9
Troubleshooting table: Fan protection
YesYes
Pb
Alarm table: Antifreeze (this is not a protection, the alarm light does not flash), the remote control does not display Pb, but displays the antifreeze icon / Troubleshooting table: Antifreeze protection
PartlyYes
Pd
Alarm table: Unit T3 over-temperature protection / Troubleshooting table: Protection for high refrigerant outlet temperature in the finned coil in cooling mode
YesYes
PP
Alarm table: Abnormal temperature difference between entering and leaving water / Troubleshooting table: The inlet water temperature is higher than the outlet water temperature in heating mode
YesYes
Screed-drying-set-point-value-for-heating-not-reached
Alarm: Screed drying set point value for heating not reached
Varies by modelYes
softstarter
Soft starter alarm (red LED flashes 2/3/4/5)
YesYes
T2-failure
Failure on sensor T2 outdoor
NoYes
T2-short
Short circuit on sensor T2 outdoor
NoYes
T3-failure
Failure on sensor T3 hot water
PartlyYes
T3-short
Short circuit on sensor T3 hot water
PartlyYes
T6-High-hot-gas-temperature
Alarm window: T6 High hot gas temperature
YesYes
T8-High-flow-temperature
Alarm window: T8 High flow temperature
YesYes
T8-high-flow-temperature-or-T71-high-flow-temperature
Alarm: T8 high flow temperature or T71 high flow temperature
YesYes
Temporary-stop-of-compressor-operation
Info window: Temporary stop of compressor operation
PartlyYes
Temporary-stop-of-hot-water-production
Info window: Temporary stop of hot water production
PartlyYes
The-heat-pump-is-now-working-in-anti-freeze-mode
The heat pump is now working in anti-freeze mode
NoYes
This-setting-means-that-additional-heat-can-take-over-operation
Info window: This setting means that additional heat can take over operation
PartlyYes
Too-cold-for-heat-pump-operation
Info: Too cold for heat pump operation
PartlyYes
Too-high-boot-count-I-O-board-BAS-x
Too high boot count I/O board BAS x
YesYes
Too-high-return-temp
Info: Too high return temp
PartlyYes
Too-hot-for-heat-pump-operation
Info: Too hot for heat pump operation
PartlyYes
Too-low-flow-temperature
Info: Too low flow temperature
PartlyYes
Too-short-changeover-time-for-floor-heating
Warning: Too short changeover time for floor heating
NoYes
Tripped-high-pressure-switch
Alarm window: Tripped high pressure switch
YesYes
Tripped-low-pressure-switch
Alarm window: Tripped low pressure switch
YesYes
Tripped-motor-cut-out
Alarm window: Tripped motor cut-out
YesYes
Tripped-motor-cut-out-fan
Alarm window: Tripped motor cut-out fan
YesYes
U1
High pressure too high (63H has responded)
YesYes
U2
Excessively high temperature at hot gas sensor TH4 and compressor sensor TH32 (U2 (1) hot gas too high; U2 (2) insufficient refrigerant; U2 (3) compressor temperature too high)
YesYes
U3
Open / short circuit on hot gas temperature sensor TH4 or compressor temperature sensor TH32
YesYes
U4
Open / short circuit on external unit temperature sensors (TH3, TH32, TH33, TH6, TH7 and TH8)
YesYes
U5
Temperature fault on inverter radiator panel
YesYes
U6
Power module in inverter circuit faulty
YesYes
U7
Superheating not possible through hot gas temperature being too low
YesYes
U8
Speed fault at the fan motor
YesYes
U9
Inverter over or undercurrent and fault in the serial PCB communication
YesYes
Ud
Overheating protection (overload protection, fan motor fault)
YesYes
UF
Safety device to protect against compressor overcurrent: compressor blocked
YesYes
UH
Current sensor fault
YesYes
UP
Compressor overcurrent - safety device has responded
YesYes