Faulty-function-in-4-way-valve on a Worcester Bosch Greensource air to water heat pump: Alarm window: Faulty function in 4-way valve
Short answer
On a Worcester Bosch heat pump, Faulty-function-in-4-way-valve means: Alarm window: Faulty function in 4-way valve. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.
Reviewed 23 September 2026 · 1 source
What it means
The manual says: Alarm window: Faulty function in 4-way valve.
Part involved: 4-way valve.
When it shows: 4-way valve faulty.
Likely causes:
- 4-way valve faulty.
Is it safe?
| Does the heat pump stop? | Yes |
|---|---|
| Severity | Fault — needs a manual reset once the cause is fixed |
| Engineer needed? | Yes |
The heat pump stops until the fault clears or is reset.
Resetting itself: no.
Manual reset: Select Acknowledge on the control panel (manual says there is never a risk in resetting an alarm); heat pump restarts within ~15 min if there is demand. Call the installer if the alarm recurs.
What you can check
- Read and note the full alarm text shown on the controller and pass it to your installer.
- Select Acknowledge on the control panel (manual says there is never a risk in resetting an alarm); heat pump restarts within ~15 min if there is demand. Call the installer if the alarm recurs.
What the engineer will check
- Manually switch 4-way valve on/off in menu to test.
Who to ask for: F-gas refrigeration engineer / heat pump installer.
Certification: F-gas certification (Category I) required for refrigerant circuit work; qualified electrician for electrical work.
What you might notice
Sources
- Installation Manual Air to Water Heat Pump with DHW distribution unit Greensource 6/7/9.5 kW ↗ · 6 720 641 467 (2010/01) · page 42 · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026