HL on a Worcester Bosch Bosch Compress 2000 AWF: Troubleshooting table: PFC module fault
Short answer
On a Worcester Bosch heat pump, HL means: Troubleshooting table: PFC module fault. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.
Reviewed 23 September 2026 · 1 source
What it means
The manual says: Troubleshooting table: PFC module fault.
Part involved: PFC module.
When it shows: PFC module fault.
Likely causes:
- PFC module fault.
Is it safe?
| Does the heat pump stop? | Yes |
|---|---|
| Severity | Fault — needs a manual reset once the cause is fixed |
| Engineer needed? | Yes |
The heat pump stops until the fault clears or is reset.
Resetting itself: no.
Manual reset: Manual 13.2: switch the unit off and on again to reset the safety device; if reset fails contact dealer. Manual 11.4 warns repeated resets can cause irreversible damage.
What you can check
- Read and note the full code (and sub-code) shown on the controller and pass it to your installer.
- Manual 13.2: one off/on restart may be tried; if the code returns, stop and call an engineer - repeated resets can damage the unit.
What the engineer will check
- Contact distributor (manual).
Who to ask for: heat pump installer / electrician.
Certification: Electrical work to BS 7671 by competent person.
What you might notice
What owners and engineers report
1 owner and engineer report mentions this.
- Keeps stopping / cutting out on the Bosch Compress 2000 AWF (R32 all-in-one monobloc): 1 report
Sources
- Installation and operating instructions Compress 2000 AWF CS2000AWF 4-30 R-S/T ↗ · 6721859133 (2025/10) · page 137 · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026