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Heat pumps · Error codes · Worcester Bosch
GT10Worcester Bosch · Greenstore ground source heat pump (original, System & Combi)

GT10 on a Worcester Bosch Greenstore ground source heat pump: HTF in under limit T10 (GT10)

Short answer

On a Worcester Bosch heat pump, GT10 means: HTF in under limit T10 (GT10). The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: HTF in under limit T10 (GT10).

Part involved: T10 collector in.

When it shows: HTF in under limit T10 (GT10).

Likely causes:

  • Temporary low HTF temperature; too low collector flow (filter); minimum HTF temperature set too low.

Is it safe?

Does the heat pump stop?Yes
SeverityFault — needs a manual reset once the cause is fixed
Engineer needed?Yes

The heat pump stops until the fault clears or is reset.

Resetting itself: no.

Manual reset: Press Ackn. on the control panel; heat pump restarts within 15 minutes if there is demand. Some causes need a reset button/MCB on the heat pump (engineer).

What you can check

  • Read and note the full alarm text and code in brackets shown on the controller and pass it to your installer.
  • Press the Ackn. button once as the manual describes (manual: no risk in resetting an alarm); contact technical support if the alarm repeats.

What the engineer will check

  • Check collector filter and settings; monitor.

Who to ask for: ground source heat pump engineer.

Certification: F-gas certification for refrigerant circuit; competent person for electrical work.

What you might notice

What owners and engineers report

3 owner and engineer reports mention this.

  • No heating on the Greenstore ground source heat pump (original, System & Combi): 2 reports
  • Stops working in very cold weather on the Greenstore ground source heat pump (original, System & Combi): 1 report

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026