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Heat pumps · Error codes · Worcester Bosch
HdWorcester Bosch · Bosch Compress 2000 AWF (R32 all-in-one monobloc)

Hd on a Worcester Bosch Bosch Compress 2000 AWF: Alarm table: Communication error between slave and master (this error occurs when several units are connected in parallel) / Troubleshooting table: Communication error between master and slave units

Short answer

On a Worcester Bosch heat pump, Hd means: Alarm table: Communication error between slave and master (this error occurs when several units are connected in parallel) / Troubleshooting table: Communication error between master and slave units. The heat pump keeps running with some functions stopped. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Alarm table: Communication error between slave and master (this error occurs when several units are connected in parallel) / Troubleshooting table: Communication error between master and slave units.

Part involved: cascade master/slave bus.

When it shows: Communication error between slave and master (this error occurs when several units are connected in parallel).

Likely causes:

  • Wrong address; incorrect wiring; board fuse; H1-H2 wiring.

Is it safe?

Does the heat pump stop?Partly
SeverityFault — clears by itself when the condition goes
Engineer needed?Yes

The heat pump keeps running with some functions stopped.

Resetting itself: yes.

Manual reset: Manual 13.2: switch the unit off and on again to reset the safety device; if reset fails contact dealer. Manual 11.4 warns repeated resets can cause irreversible damage.

What you can check

  • Read and note the full code (and sub-code) shown on the controller and pass it to your installer.
  • Manual 13.2: one off/on restart may be tried; if the code returns, stop and call an engineer - repeated resets can damage the unit.

What the engineer will check

  • Check cascade addresses, wiring and fuse.

Who to ask for: heat pump installer / controls engineer.

Certification: None specific; electrical isolation required before wiring checks.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026