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Heat pumps
Heat pumps · Error codes · Worcester Bosch
The-heat-pump-is-now-working-in-anti-freeze-modeWorcester Bosch · Greenstore LECP ground source heat pump (System & Combi)

The-heat-pump-is-now-working-in-anti-freeze-mode on a Worcester Bosch Greenstore LECP ground source heat pump: The heat pump is now working in anti-freeze mode

Short answer

On a Worcester Bosch heat pump, The-heat-pump-is-now-working-in-anti-freeze-mode means: The heat pump is now working in anti-freeze mode. The heat pump keeps running. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: The heat pump is now working in anti-freeze mode.

Part involved: circuit flow temperature.

When it shows: Circuit flow temperature below 8 C and 10-min timer elapsed; resets above 25 C.

Likely causes:

  • Circuit flow temperature below 8 C and 10-min timer elapsed; resets above 25 C.

Is it safe?

Does the heat pump stop?No
SeverityWarning
Engineer needed?Yes

The heat pump keeps running.

Resetting itself: yes.

Manual reset: Automatic.

What you can check

  • Read and note the full alarm text and category letter shown on the controller and pass it to your installer.

What the engineer will check

  • Diagnose per chapter 21: Circuit flow temperature below 8 C and 10-min timer elapsed; resets above 25 C.

Who to ask for: heat pump installer / heating engineer.

Certification: None specific for hydraulic checks; MCS-certified installer recommended for system changes.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026