Tripped-motor-cut-out-fan on a Worcester Bosch Greensource air to water heat pump: Alarm window: Tripped motor cut-out fan
Short answer
On a Worcester Bosch heat pump, Tripped-motor-cut-out-fan means: Alarm window: Tripped motor cut-out fan. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.
Reviewed 23 September 2026 · 1 source
What it means
The manual says: Alarm window: Tripped motor cut-out fan.
Part involved: fan motor cut-out.
When it shows: Occasional fault/overloaded supply; power supply to fan failed.
Likely causes:
- Occasional fault/overloaded supply; power supply to fan failed.
Is it safe?
| Does the heat pump stop? | Yes |
|---|---|
| Severity | Fault — needs a manual reset once the cause is fixed |
| Engineer needed? | Yes |
The heat pump stops until the fault clears or is reset.
Resetting itself: no.
Manual reset: Select Acknowledge on the control panel (manual says there is never a risk in resetting an alarm); heat pump restarts within ~15 min if there is demand. Call the installer if the alarm recurs.
What you can check
- Read and note the full alarm text shown on the controller and pass it to your installer.
- Check the outdoor unit is not blocked by leaves, snow, ice or other debris (do not open the casing).
- Select Acknowledge on the control panel (manual says there is never a risk in resetting an alarm); heat pump restarts within ~15 min if there is demand. Call the installer if the alarm recurs.
What the engineer will check
- Check fan supply; contact dealer.
Who to ask for: heat pump installer / electrician.
Certification: Electrical work to BS 7671 by competent person.
What you might notice
Sources
- Installation Manual Air to Water Heat Pump with DHW distribution unit Greensource 6/7/9.5 kW ↗ · 6 720 641 467 (2010/01) · page 43 · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026