SolarpunkHomes
Sign inCall us · +44 7510 081687
Heat pumps
Heat pumps · Error codes

Mitsubishi Electric heat pump error codes

Mitsubishi Electric · A major brand in the UK. 72 codes across 11 product families, each taken from the manufacturer’s manuals. Mitsubishi Electric technical support ↗

Find a Mitsubishi Electric engineer →72 codes · reviewed 23 September 2026

Filter by product family

Type the code on your display or a word from its meaning. Each code opens its own page with what it means, whether it is safe and what you can check.

72 codes

CodeMeaningStops?Homeowner check?
A*
M-NET communication error (A* codes)
YesYes
E0
Main remote controller communication failure - reception error (remote controller receives no signal from FTC ref. address 0 for 3 minutes)
YesYes
E1
Main remote controller control board failure - cannot access non-volatile memory
YesYes
E2
Main remote controller control board failure - internal clock fault
YesYes
E3
Main remote controller communication failure - transmission error (remote controller cannot transmit / data mismatch)
YesYes
E4
Main remote controller communication failure - reception error at FTC (no data from main remote controller for 3 min / no signal for 2 min)
YesYes
E5
Main remote controller communication failure - transmission error at FTC (no empty transmission path for 3 min / data mismatch 30 times)
YesYes
E6
Indoor (FTC)/outdoor communication failure - reception error (FTC receives no/incomplete signal for 6 min after power-on or 3 min in operation)
Varies by modelYes
E7
Indoor (FTC)/outdoor communication failure - transmission error (FTC sends '0' but receives '1' 30 consecutive times)
YesYes
E8
Indoor/outdoor unit communication error - signal receiving error detected by outdoor unit (nothing received normally for 3 minutes)
YesYes
E9
Outdoor unit receives no signal from indoor unit (FTC)
YesYes
EA
Indoor/outdoor unit connector miswiring, excessive number of units (2 units or more): outdoor board cannot confirm number of connected FTC/indoor units within 4 minutes of power-on
YesYes
EB
Miswiring of indoor/outdoor unit connecting wire (reverse wiring or disconnection): indoor unit number cannot be set within 4 minutes of power-on
YesYes
EC
Start time exceeded: outdoor microcomputer cannot receive communication
YesYes
ED
Serial communication error between outdoor controller circuit board and outdoor power circuit board
YesYes
EE
Combination error between FTC and outdoor unit
YesYes
EF
Non defined check code: displayed when a non-defined check code is received
YesYes
F3
63L connector open (low pressure switch connector circuit open)
YesYes
F5
63H connector open (high pressure switch connector circuit open)
YesYes
F9
2 connectors open (both 63H and 63L connector circuits open)
YesYes
FB
FTC2 unit control system error (memory error, etc.)
YesYes
FC
Abnormality in outdoor unit control system (detected on outdoor microcomputer)
YesYes
FD
Detection of abnormal AC voltage: input voltage to outdoor unit 70 V or less
YesYes
J0
Communication failure between FTC and wireless receiver
PartlyYes
J1
Communication failure between wireless receiver and wireless remote controller (address 1)
PartlyYes
J2
Communication failure between wireless receiver and wireless remote controller (address 2)
PartlyYes
J3
Communication failure between wireless receiver and wireless remote controller (address 3)
PartlyYes
J4
Communication failure between wireless receiver and wireless remote controller (address 4)
PartlyYes
J5
Communication failure between wireless receiver and wireless remote controller (address 5)
PartlyYes
J6
Communication failure between wireless receiver and wireless remote controller (address 6)
PartlyYes
J7
Communication failure between wireless receiver and wireless remote controller (address 7)
PartlyYes
J8
Communication failure between wireless receiver and wireless remote controller (address 8)
PartlyYes
J9
Communication failure between FTC (main) and FTC (sub/slave) - multiple outdoor units control (FTC4: between main controller and FTC4 slave)
YesYes
L3
Circulation water temperature overheat protection (primary flow/return water too hot)
YesYes
L4
DHW tank water temperature overheat protection
YesYes
L5
Thermistor (Return water temp.) (THW2) failure
PartlyYes
L6
Circulation water freeze protection
YesYes
L8
Heating operation error (flow temperature does not rise as expected / thermistor dislodged)
YesYes
L9
Low primary circuit flow rate detected by flow switch
YesYes
LA
Pressure sensor failure
YesYes
LB
High pressure protection
YesYes
LC
Boiler circulation water temperature overheat protection (hybrid/boiler systems)
YesYes
LD
Boiler temperature thermistor (THWB1, THWB2) failure
PartlyYes
LE
Boiler operation error (boiler running but zone flow stays cold)
PartlyYes
LF
Flow sensor failure
YesYes
LH
Boiler circulation water freeze protection
YesYes
LJ
DHW operation error (type of external plate HEX)
YesYes
LL
Setting errors of DIP switches on FTC4 control board (boiler, 2-zone, multiple outdoor units)
YesYes
LP
Out of water flow rate range for outdoor heat pump unit
YesYes
LU
Water circulation pump failure (pump 1 or pump A PWM feedback 83-92% for 10 s)
YesYes
P1
Flow water (TH1) sensor error
PartlyYes
P2
Thermistor (Ref. liquid temp.) (TH2) failure (FTC2: Refrigerant liquid pipe (TH2) sensor error)
YesYes
P6
Freezing/Overheating protection operation
YesYes
P8
Pipe temperature abnormality (refrigerant temperatures do not change as expected after compressor start)
YesYes
P9
Thermistor (Tank water temp.) (THW5 / TH5) failure - actual tank temperature sensor error
PartlyYes
PE
Inlet water temperature abnormality (return water THW2 too cold during compressor operation)
YesYes
U1
Excessive high pressure: high pressure switch (HPS, 15 MPa, N.C., connector CN934) operated
YesYes
U2
Overheat discharge temperature: discharge thermistor (THERMO_ASSY DIS, TH1) detects 130C or higher
YesYes
U3
Short circuit or disconnection of discharge temperature thermistor (TH1)
YesYes
U4
Short circuit or disconnection of defrost temperature thermistor (TH2)
Varies by modelYes
U5
Temperature of heat sink (TH8 over-temperature on inverter heat sink)
YesYes
U6
Power module abnormality: checked by driving power module when overcurrent detected (UF or UP condition)
YesYes
U7
Too low superheat due to low discharge temperature
YesYes
U8
Outdoor fan motor: rotational frequency abnormal / not detected during DC fan motor operation
YesYes
U9
Abnormal voltage error (see service handbook)
YesYes
UA
Low ambient loop flow rate (flow switch operated below 5.5 L/min during compressor operation)
YesYes
UD
Overheat protection: outdoor liquid pipe TH3 or condensing temperature (63HS) >= 70C during compressor operation
YesYes
UE
Abnormal pressure of pressure sensor 63HS (63HS detects 0.1 MPa or less)
YesYes
UF
Compressor overcurrent interruption (when compressor locked): overcurrent within 30 seconds of compressor start
YesYes
UH
Current sensor error or input current error
YesYes
UL
Low pressure (abnormal low pressure detected after compressor starts heating operation)
YesYes
UP
Overcurrent abnormality: overcurrent detected by secondary current
YesYes