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Heat pumps · Error codes · Mitsubishi Electric
UDMitsubishi Electric

UD on a Mitsubishi Electric heat pump: Overheat protection: outdoor liquid pipe TH3 or condensing temperature (63HS) >= 70C during compressor operation

Short answer

On a Mitsubishi Electric heat pump, UD means: Overheat protection: outdoor liquid pipe TH3 or condensing temperature (63HS) >= 70C during compressor operation. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 8 sources

What it means

On the Ecodan Puhz Sw Split

The manual says: Overheat protection: outdoor liquid pipe TH3 or condensing temperature (63HS) >= 70C during compressor operation.

Part involved: Liquid thermistor TH3 / pressure sensor 63HS.

When it shows: TH3 or T63HS >= 70C during compressor operation.

Likely causes:

  • 1 Defective outdoor fan (fan motor) or short cycle of outdoor unit during cooling; 2 Defective TH3 / condensing temperature T63HS; 3 Defective outdoor controller board.

On the Ecodan Puhz W Monobloc

The manual says: Overheat protection: outdoor liquid pipe TH3 or condensing temperature (63HS) >= 70C during compressor operation.

Part involved: Liquid thermistor TH3 / pressure sensor 63HS.

When it shows: TH3 or T63HS >= 70C during compressor operation.

Likely causes:

  • 1 Defective outdoor fan (fan motor) or short cycle of outdoor unit during cooling; 2 Defective TH3 / condensing temperature T63HS; 3 Defective outdoor controller board.

On the Ecodan R290 Puz Wz

The manual says: Overheat protection: outdoor liquid pipe TH3 or condensing temperature (63HS) >= 70C during compressor operation.

Part involved: Liquid thermistor TH3 / pressure sensor 63HS.

When it shows: TH3 or T63HS >= 70C during compressor operation.

Likely causes:

  • 1 Defective outdoor fan (fan motor) or short cycle of outdoor unit during cooling; 2 Defective TH3 / condensing temperature T63HS; 3 Defective outdoor controller board.

On the Ecodan R32 Puz Wm

The manual says: Overheat protection: outdoor liquid pipe TH3 or condensing temperature (63HS) >= 70C during compressor operation.

Part involved: Liquid thermistor TH3 / pressure sensor 63HS.

When it shows: TH3 or T63HS >= 70C during compressor operation.

Likely causes:

  • 1 Defective outdoor fan (fan motor) or short cycle of outdoor unit during cooling; 2 Defective TH3 / condensing temperature T63HS; 3 Defective outdoor controller board.

On the Ecodan R32 Zubadan Puz Hwm

The manual says: Overheat protection: outdoor liquid pipe TH3 or condensing temperature (63HS) >= 70C during compressor operation.

Part involved: Liquid thermistor TH3 / pressure sensor 63HS.

When it shows: TH3 or T63HS >= 70C during compressor operation.

Likely causes:

  • 1 Defective outdoor fan or short cycle during cooling; 2 Defective TH3; 3 Defective outdoor controller board; 4 Defective pressure sensor 63HS.

On the Ecodan Ultra Quiet Puhz W Vaa

The manual says: Overheat protection: outdoor liquid pipe TH3 or condensing temperature (63HS) >= 70C during compressor operation.

Part involved: Liquid thermistor TH3 / pressure sensor 63HS.

When it shows: TH3 or T63HS >= 70C during compressor operation.

Likely causes:

  • 1 Defective outdoor fan (fan motor) or short cycle of outdoor unit during cooling; 2 Defective TH3 / condensing temperature T63HS; 3 Defective outdoor controller board.

On the Ecodan Zubadan Puhz Hw Monobloc

The manual says: Overheat protection: outdoor liquid pipe TH3 or condensing temperature (63HS) >= 70C during compressor operation.

Part involved: Liquid thermistor TH3 / pressure sensor 63HS.

When it shows: TH3 or T63HS >= 70C during compressor operation.

Likely causes:

  • 1 Defective outdoor fan or short cycle during cooling; 2 Defective TH3; 3 Defective outdoor controller board; 4 Defective pressure sensor 63HS.

On the Ecodan Zubadan Puhz Shw Split

The manual says: Overheat protection: outdoor liquid pipe TH3 or condensing temperature (63HS) >= 70C during compressor operation.

Part involved: Liquid thermistor TH3 / pressure sensor 63HS.

When it shows: TH3 or T63HS >= 70C during compressor operation.

Likely causes:

  • 1 Defective outdoor fan (fan motor) or short cycle of outdoor unit during cooling; 2 Defective TH3 / condensing temperature T63HS; 3 Defective outdoor controller board.

Is it safe?

Does the heat pump stop?Yes
SeverityFault — needs a manual reset once the cause is fixed
Engineer needed?Yes

The heat pump stops until the fault clears or is reset.

Resetting itself: Not stated as auto-recovering in the service manual; code is logged in the outdoor unit error history.

Manual reset: Clear via RESET on the main remote controller after the cause is fixed; service manual actions include switching power off and on to recheck.

What you can check

  • Note the code, unit and ref. address shown on the main remote controller and contact your installer (Mitsubishi user manuals: 'Make a note of the error code number and contact installer'). Check the heat pump breaker/isolator at the consumer unit is on and read the primary system pressure gauge (if fitted) so you can report it. A single reset from the main remote controller (RESET, then Yes) may be tried; if the code returns, do not keep resetting. Do not open the outdoor unit, cylinder/hydrobox or any casing. Also check from a distance that the outdoor unit air inlet/outlet is not blocked by snow, ice, leaves or other debris (never reach into the fan).

What the engineer will check

On the Ecodan Puhz Sw Split

  • 1 Check outdoor unit air passage; 2-3 Power off/on and recheck code; if U4 displayed follow U4.

Who to ask for: Mitsubishi Ecodan-trained heat pump engineer (refrigeration / F-gas).

Certification: UK F-gas Category I certification (R410A).

On the Ecodan Puhz W Monobloc

  • 1 Check outdoor unit air passage; 2-3 Power off/on and recheck code; if U4 displayed follow U4.

Who to ask for: Mitsubishi Ecodan-trained heat pump engineer (refrigeration / F-gas).

Certification: UK F-gas Category I certification (R410A).

On the Ecodan R290 Puz Wz

  • 1 Check outdoor unit air passage; 2-3 Power off/on and recheck code; if U4 displayed follow U4.

Who to ask for: Mitsubishi Ecodan-trained heat pump engineer (refrigeration / F-gas).

Certification: UK F-gas Category I certification plus competence for flammable A3 refrigerant (R290).

On the Ecodan R32 Puz Wm

  • 1 Check outdoor unit air passage; 2-3 Power off/on and recheck code; if U4 displayed follow U4.

Who to ask for: Mitsubishi Ecodan-trained heat pump engineer (refrigeration / F-gas).

Certification: UK F-gas Category I certification (R32, A2L mildly flammable).

On the Ecodan R32 Zubadan Puz Hwm

  • 1 Check outdoor unit air passage; 2-3 Power off/on and recheck code; if U4 displayed follow U4.

Who to ask for: Mitsubishi Ecodan-trained heat pump engineer (refrigeration / F-gas).

Certification: UK F-gas Category I certification (R32, A2L mildly flammable).

On the Ecodan Ultra Quiet Puhz W Vaa

  • 1 Check outdoor unit air passage; 2-3 Power off/on and recheck code; if U4 displayed follow U4.

Who to ask for: Mitsubishi Ecodan-trained heat pump engineer (refrigeration / F-gas).

Certification: UK F-gas Category I certification (R410A).

On the Ecodan Zubadan Puhz Hw Monobloc

  • 1 Check outdoor unit air passage; 2-3 Power off/on and recheck code; if U4 displayed follow U4.

Who to ask for: Mitsubishi Ecodan-trained heat pump engineer (refrigeration / F-gas).

Certification: UK F-gas Category I certification (R410A).

On the Ecodan Zubadan Puhz Shw Split

  • 1 Check outdoor unit air passage; 2-3 Power off/on and recheck code; if U4 displayed follow U4.

Who to ask for: Mitsubishi Ecodan-trained heat pump engineer (refrigeration / F-gas).

Certification: UK F-gas Category I certification (R410A).

What you might notice

What owners and engineers report

1 owner and engineer report mentions this.

  • Keeps stopping / cutting out on the Ecodan R32 Puz Wm: 1 report

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026