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Heat pumps · Error codes · Mitsubishi Electric
U5Mitsubishi Electric

U5 on a Mitsubishi Electric heat pump: Temperature of heat sink (TH8 over-temperature on inverter heat sink)

Short answer

On a Mitsubishi Electric heat pump, U5 means: Temperature of heat sink (TH8 over-temperature on inverter heat sink). The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 9 sources

What it means

On the Ecodan Hydrodan

The manual says: Temperature of heat sink (TH8 over-temperature on inverter heat sink).

Part involved: Heat sink thermistor TH8 / inverter power module.

When it shows: TH8 heat sink detects 95C.

Likely causes:

  • 1 Rise of ambient temperature (upper limit 35C); 2 Defective thermistor; 3 Defective input circuit of power circuit board.

On the Ecodan Puhz Sw Split

The manual says: Temperature of heat sink (TH8 over-temperature on inverter heat sink).

Part involved: Heat sink thermistor TH8 / inverter power module.

When it shows: TH8 heat sink >= 77C (SW75V), 94C (SW100V/SW120V), 84C (SW100Y; SW40/50).

Likely causes:

  • 1 Outdoor fan motor locked; 2 Failure of outdoor fan motor; 3 Airflow path clogged; 4 Rise of ambient temperature; 5 Defective thermistor; 6 Defective input circuit of outdoor power circuit board; 7 Failure of outdoor fan drive circuit.

On the Ecodan Puhz W Monobloc

The manual says: Temperature of heat sink (TH8 over-temperature on inverter heat sink).

Part involved: Heat sink thermistor TH8 / inverter power module.

When it shows: TH8 heat sink >= 77C (W50VHA/W50VHA2, W85VHA/W85VHA2); W112VHA uses an internal power-module thermistor (short detection 170C).

Likely causes:

  • 1 Outdoor fan motor locked; 2 Failure of outdoor fan motor; 3 Airflow path clogged; 4 Rise of ambient temperature; 5 Defective thermistor; 6 Defective input circuit of outdoor power circuit board; 7 Failure of outdoor fan drive circuit.

On the Ecodan R290 Puz Wz

The manual says: Temperature of heat sink (TH8 over-temperature on inverter heat sink).

Part involved: Heat sink thermistor TH8 / inverter power module.

When it shows: TH8 heat sink >= 78C (all PUZ-WZ sizes).

Likely causes:

  • 1 Outdoor fan motor locked; 2 Failure of outdoor fan motor; 3 Airflow path clogged; 4 Rise of ambient temperature; 5 Defective thermistor; 6 Defective input circuit of outdoor power circuit board; 7 Failure of outdoor fan drive circuit.

On the Ecodan R32 Puz Wm

The manual says: Temperature of heat sink (TH8 over-temperature on inverter heat sink).

Part involved: Heat sink thermistor TH8 / inverter power module.

When it shows: TH8 heat sink >= 77C (WM50V), 78C (WM60V/85V/112V), 85C (WM85Y/112Y).

Likely causes:

  • 1 Outdoor fan motor locked; 2 Failure of outdoor fan motor; 3 Airflow path clogged; 4 Rise of ambient temperature; 5 Defective thermistor; 6 Defective input circuit of outdoor power circuit board; 7 Failure of outdoor fan drive circuit.

On the Ecodan R32 Zubadan Puz Hwm

The manual says: Temperature of heat sink (TH8 over-temperature on inverter heat sink).

Part involved: Heat sink thermistor TH8 / inverter power module.

When it shows: TH8 >= 76C (HWM140VHA) / 95C (HWM140YHA).

Likely causes:

  • 1 Outdoor fan motor locked; 2 Failure of outdoor fan motor; 3 Airflow path clogged; 4 Rise of ambient temperature; 5 Defective thermistor; 6 Defective input circuit of outdoor power circuit board; 7 Failure of outdoor fan drive circuit.

On the Ecodan Ultra Quiet Puhz W Vaa

The manual says: Temperature of heat sink (TH8 over-temperature on inverter heat sink).

Part involved: Heat sink thermistor TH8 / inverter power module.

When it shows: TH8 heat sink >= 78C (W85V, W112V) / 85C (W85Y, W112Y).

Likely causes:

  • 1 Outdoor fan motor locked; 2 Failure of outdoor fan motor; 3 Airflow path clogged; 4 Rise of ambient temperature; 5 Defective thermistor; 6 Defective input circuit of outdoor power circuit board; 7 Failure of outdoor fan drive circuit.

On the Ecodan Zubadan Puhz Hw Monobloc

The manual says: Temperature of heat sink (TH8 over-temperature on inverter heat sink).

Part involved: Heat sink thermistor TH8 / inverter power module.

When it shows: TH8 >= 84C (HW140VHA), 95C (HW112YHA/HW140YHA, HW112/140YHA2 R1-R4), 89C (HW140VHA2 R1-R7), 91C (HW112/140YHA2 R5/R7).

Likely causes:

  • 1 Outdoor fan motor locked; 2 Failure of outdoor fan motor; 3 Airflow path clogged; 4 Rise of ambient temperature; 5 Defective thermistor; 6 Defective input circuit of outdoor power circuit board; 7 Failure of outdoor fan drive circuit.

On the Ecodan Zubadan Puhz Shw Split

The manual says: Temperature of heat sink (TH8 over-temperature on inverter heat sink).

Part involved: Heat sink thermistor TH8 / inverter power module.

When it shows: TH8 heat sink >= 95C (SHW80V, SHW112V) / 84C (SHW112Y, SHW140Y).

Likely causes:

  • 1 Outdoor fan motor locked; 2 Failure of outdoor fan motor; 3 Airflow path clogged; 4 Rise of ambient temperature; 5 Defective thermistor; 6 Defective input circuit of outdoor power circuit board; 7 Failure of outdoor fan drive circuit.

Is it safe?

Does the heat pump stop?Yes
SeverityFault — needs a manual reset once the cause is fixed
Engineer needed?Yes

The heat pump stops until the fault clears or is reset.

Resetting itself: Not stated as auto-recovering in the service manual; code is logged in the outdoor unit error history.

Manual reset: Clear via RESET on the main remote controller after the cause is fixed; service manual actions include switching power off and on to recheck.

What you can check

On the Ecodan Hydrodan

  • Note the code, unit and ref. address shown on the main remote controller and contact your installer (Mitsubishi user manuals: 'Make a note of the error code number and contact installer'). Check the heat pump breaker/isolator at the consumer unit is on and read the primary system pressure gauge (if fitted) so you can report it. A single reset from the main remote controller (RESET, then Yes) may be tried; if the code returns, do not keep resetting. Do not open the outdoor unit, cylinder/hydrobox or any casing.

On the Ecodan Puhz Sw Split

  • Note the code, unit and ref. address shown on the main remote controller and contact your installer (Mitsubishi user manuals: 'Make a note of the error code number and contact installer'). Check the heat pump breaker/isolator at the consumer unit is on and read the primary system pressure gauge (if fitted) so you can report it. A single reset from the main remote controller (RESET, then Yes) may be tried; if the code returns, do not keep resetting. Do not open the outdoor unit, cylinder/hydrobox or any casing. Also check from a distance that the outdoor unit air inlet/outlet is not blocked by snow, ice, leaves or other debris (never reach into the fan).

On the Ecodan Puhz W Monobloc

  • Note the code, unit and ref. address shown on the main remote controller and contact your installer (Mitsubishi user manuals: 'Make a note of the error code number and contact installer'). Check the heat pump breaker/isolator at the consumer unit is on and read the primary system pressure gauge (if fitted) so you can report it. A single reset from the main remote controller (RESET, then Yes) may be tried; if the code returns, do not keep resetting. Do not open the outdoor unit, cylinder/hydrobox or any casing. Also check from a distance that the outdoor unit air inlet/outlet is not blocked by snow, ice, leaves or other debris (never reach into the fan).

On the Ecodan R290 Puz Wz

  • Note the code, unit and ref. address shown on the main remote controller and contact your installer (Mitsubishi user manuals: 'Make a note of the error code number and contact installer'). Check the heat pump breaker/isolator at the consumer unit is on and read the primary system pressure gauge (if fitted) so you can report it. A single reset from the main remote controller (RESET, then Yes) may be tried; if the code returns, do not keep resetting. Do not open the outdoor unit, cylinder/hydrobox or any casing. Also check from a distance that the outdoor unit air inlet/outlet is not blocked by snow, ice, leaves or other debris (never reach into the fan).

On the Ecodan R32 Puz Wm

  • Note the code, unit and ref. address shown on the main remote controller and contact your installer (Mitsubishi user manuals: 'Make a note of the error code number and contact installer'). Check the heat pump breaker/isolator at the consumer unit is on and read the primary system pressure gauge (if fitted) so you can report it. A single reset from the main remote controller (RESET, then Yes) may be tried; if the code returns, do not keep resetting. Do not open the outdoor unit, cylinder/hydrobox or any casing. Also check from a distance that the outdoor unit air inlet/outlet is not blocked by snow, ice, leaves or other debris (never reach into the fan).

On the Ecodan R32 Zubadan Puz Hwm

  • Note the code, unit and ref. address shown on the main remote controller and contact your installer (Mitsubishi user manuals: 'Make a note of the error code number and contact installer'). Check the heat pump breaker/isolator at the consumer unit is on and read the primary system pressure gauge (if fitted) so you can report it. A single reset from the main remote controller (RESET, then Yes) may be tried; if the code returns, do not keep resetting. Do not open the outdoor unit, cylinder/hydrobox or any casing. Also check from a distance that the outdoor unit air inlet/outlet is not blocked by snow, ice, leaves or other debris (never reach into the fan).

On the Ecodan Ultra Quiet Puhz W Vaa

  • Note the code, unit and ref. address shown on the main remote controller and contact your installer (Mitsubishi user manuals: 'Make a note of the error code number and contact installer'). Check the heat pump breaker/isolator at the consumer unit is on and read the primary system pressure gauge (if fitted) so you can report it. A single reset from the main remote controller (RESET, then Yes) may be tried; if the code returns, do not keep resetting. Do not open the outdoor unit, cylinder/hydrobox or any casing. Also check from a distance that the outdoor unit air inlet/outlet is not blocked by snow, ice, leaves or other debris (never reach into the fan).

On the Ecodan Zubadan Puhz Hw Monobloc

  • Note the code, unit and ref. address shown on the main remote controller and contact your installer (Mitsubishi user manuals: 'Make a note of the error code number and contact installer'). Check the heat pump breaker/isolator at the consumer unit is on and read the primary system pressure gauge (if fitted) so you can report it. A single reset from the main remote controller (RESET, then Yes) may be tried; if the code returns, do not keep resetting. Do not open the outdoor unit, cylinder/hydrobox or any casing. Also check from a distance that the outdoor unit air inlet/outlet is not blocked by snow, ice, leaves or other debris (never reach into the fan).

On the Ecodan Zubadan Puhz Shw Split

  • Note the code, unit and ref. address shown on the main remote controller and contact your installer (Mitsubishi user manuals: 'Make a note of the error code number and contact installer'). Check the heat pump breaker/isolator at the consumer unit is on and read the primary system pressure gauge (if fitted) so you can report it. A single reset from the main remote controller (RESET, then Yes) may be tried; if the code returns, do not keep resetting. Do not open the outdoor unit, cylinder/hydrobox or any casing. Also check from a distance that the outdoor unit air inlet/outlet is not blocked by snow, ice, leaves or other debris (never reach into the fan).

What the engineer will check

On the Ecodan Hydrodan

  • 1 Check for heat sources around unit; power off/on and check U5 within 30 min; 2 Check TH8; 3 Replace power circuit board.

Who to ask for: Mitsubishi Ecodan-trained heat pump engineer (controls / wiring).

On the Ecodan Puhz Sw Split

  • 1-2 Check outdoor fan; 3 Check airflow path for cooling; 4 Check for anything raising temperature around outdoor unit (ambient upper limit 46C); power off/on and check if U5 recurs within 30 min (if U4 appears follow U4); 5 Check TH8 resistance; 6 Replace outdoor power board; 7 Replace outdoor controller board.

Who to ask for: Mitsubishi Ecodan-trained heat pump engineer (controls / wiring).

On the Ecodan Puhz W Monobloc

  • 1-2 Check outdoor fan; 3 Check airflow path for cooling; 4 Check for anything raising temperature around outdoor unit (ambient upper limit 46C); power off/on and check if U5 recurs within 30 min (if U4 appears follow U4); 5 Check TH8 resistance; 6 Replace outdoor power board; 7 Replace outdoor controller board.

Who to ask for: Mitsubishi Ecodan-trained heat pump engineer (controls / wiring).

On the Ecodan R290 Puz Wz

  • 1-2 Check outdoor fan; 3 Check airflow path for cooling; 4 Check for anything raising temperature around outdoor unit (ambient upper limit 46C); power off/on and check if U5 recurs within 30 min (if U4 appears follow U4); 5 Check TH8 resistance; 6 Replace outdoor power board; 7 Replace outdoor controller board.

Who to ask for: Mitsubishi Ecodan-trained heat pump engineer (controls / wiring).

On the Ecodan R32 Puz Wm

  • 1-2 Check outdoor fan; 3 Check airflow path for cooling; 4 Check for anything raising temperature around outdoor unit (ambient upper limit 46C); power off/on and check if U5 recurs within 30 min (if U4 appears follow U4); 5 Check TH8 resistance; 6 Replace outdoor power board; 7 Replace outdoor controller board.

Who to ask for: Mitsubishi Ecodan-trained heat pump engineer (controls / wiring).

On the Ecodan R32 Zubadan Puz Hwm

  • 1-2 Check outdoor fan; 3 Check airflow path for cooling; 4 Check for anything raising temperature around outdoor unit (ambient upper limit 46C); power off/on and check if U5 recurs within 30 min (if U4 appears follow U4); 5 Check TH8 resistance; 6 Replace outdoor power board; 7 Replace outdoor controller board.

Who to ask for: Mitsubishi Ecodan-trained heat pump engineer (controls / wiring).

On the Ecodan Ultra Quiet Puhz W Vaa

  • 1-2 Check outdoor fan; 3 Check airflow path for cooling; 4 Check for anything raising temperature around outdoor unit (ambient upper limit 46C); power off/on and check if U5 recurs within 30 min (if U4 appears follow U4); 5 Check TH8 resistance; 6 Replace outdoor power board; 7 Replace outdoor controller board.

Who to ask for: Mitsubishi Ecodan-trained heat pump engineer (controls / wiring).

On the Ecodan Zubadan Puhz Hw Monobloc

  • 1-2 Check outdoor fan; 3 Check airflow path for cooling; 4 Check for anything raising temperature around outdoor unit (ambient upper limit 46C); power off/on and check if U5 recurs within 30 min (if U4 appears follow U4); 5 Check TH8 resistance; 6 Replace outdoor power board; 7 Replace outdoor controller board.

Who to ask for: Mitsubishi Ecodan-trained heat pump engineer (controls / wiring).

On the Ecodan Zubadan Puhz Shw Split

  • 1-2 Check outdoor fan; 3 Check airflow path for cooling; 4 Check for anything raising temperature around outdoor unit (ambient upper limit 46C); power off/on and check if U5 recurs within 30 min (if U4 appears follow U4); 5 Check TH8 resistance; 6 Replace outdoor power board; 7 Replace outdoor controller board.

Who to ask for: Mitsubishi Ecodan-trained heat pump engineer (controls / wiring).

What you might notice

What owners and engineers report

1 owner and engineer report mentions this.

  • Keeps stopping / cutting out on the Ecodan R32 Puz Wm: 1 report

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026