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Heat pumps · Error codes · Mitsubishi Electric
U8Mitsubishi Electric

U8 on a Mitsubishi Electric heat pump: Outdoor fan motor: rotational frequency abnormal / not detected during DC fan motor operation

Short answer

On a Mitsubishi Electric heat pump, U8 means: Outdoor fan motor: rotational frequency abnormal / not detected during DC fan motor operation. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 8 sources

What it means

The manual says: Outdoor fan motor: rotational frequency abnormal / not detected during DC fan motor operation.

Part involved: Outdoor DC fan motor.

When it shows: <= 100 rpm for 15 s at >= 20C outside air, or <= 50 rpm or >= 1500 rpm for 1 minute.

Likely causes:

  • 1 Failure in operation of DC fan motor; 2 Failure of outdoor controller circuit board.

Is it safe?

Does the heat pump stop?Yes
SeverityFault — needs a manual reset once the cause is fixed
Engineer needed?Yes

The heat pump stops until the fault clears or is reset.

Resetting itself: Not stated as auto-recovering in the service manual; code is logged in the outdoor unit error history.

Manual reset: Clear via RESET on the main remote controller after the cause is fixed; service manual actions include switching power off and on to recheck.

What you can check

  • Note the code, unit and ref. address shown on the main remote controller and contact your installer (Mitsubishi user manuals: 'Make a note of the error code number and contact installer'). Check the heat pump breaker/isolator at the consumer unit is on and read the primary system pressure gauge (if fitted) so you can report it. A single reset from the main remote controller (RESET, then Yes) may be tried; if the code returns, do not keep resetting. Do not open the outdoor unit, cylinder/hydrobox or any casing. Also check from a distance that the outdoor unit air inlet/outlet is not blocked by snow, ice, leaves or other debris (never reach into the fan).

What the engineer will check

  • 1 Check or replace DC fan motor; 2 Check outdoor controller board voltage during operation; replace board if failure persists after replacing motor.

Who to ask for: Mitsubishi Ecodan-trained heat pump engineer (controls / wiring).

What you might notice

What owners and engineers report

1 owner and engineer report mentions this.

  • Outdoor unit frozen / iced up on the Ecodan Zubadan Puhz Shw Split: 1 report

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026