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Heat pumps · Error codes

Samsung heat pump error codes

Samsung · A major brand in the UK. 110 codes across 9 product families, each taken from the manufacturer’s manuals. Samsung technical support ↗

Find a Samsung engineer →110 codes · reviewed 23 September 2026

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Type the code on your display or a word from its meaning. Each code opens its own page with what it means, whether it is safe and what you can check.

110 codes

CodeMeaningStops?Homeowner check?
E101
Hydro Unit / Outdoor Unit communication connection error
YesYes
E102
CONTROL KIT / OUTDOOR UNIT communication time out error
YesYes
E105
Wi-Fi communication error
NoYes
E108
Setting Address Duplicate Error
YesYes
E109
Address incomplete communication error
YesYes
E118
Indoor unit fan controller PCB overheat error
YesYes
E120
Zone2 Indoor Room Temperature Sensor Short/Open
YesYes
E121
Error of ROOM Temperature Sensor in Indoor unit short/open
YesYes
E122
Error of Evaporator_in Sensor of Indoor unit short/open
YesYes
E123
Error of Evaporator_out Sensor of Indoor unit short/open
YesYes
E151
Error due to opened EEV of indoor unit (2nd detection)
YesYes
E152
Error due to closed EEV of indoor unit (2nd detection)
YesYes
E162
Outdoor UNIT EEPROM Error
YesYes
E163
EEPROM OPTION SETTING Error
YesYes
E177
In hydro box, take place emergency signal Error
YesYes
E198
Error of Terminal Block's Thermal Fuse(Open)
YesYes
E201
CONTROL KIT / Outdoor UNIT Communication Error (Matching Error)
YesYes
E202
CONTROL KIT / Outdoor UNIT Communication Error
YesYes
E203
Communication error between indoor / outdoor INV <-> MAIN MICOM (4~6min)
YesYes
E205
Communication Error Between Outdoor Unit Inv Micom - Fan Motor Micom
YesYes
E221
Outdoor Temperature Sensor Error (open/short)
YesYes
E231
COND_OUT Main Temperature Sensor Error (open/short)
YesYes
E241
COND OUT Sensor of Outdoor Unit breakaway Error
YesYes
E246
COND OUT sensor is detached
YesYes
E251
Discharge Temperature Sensor Error (open/short)
YesYes
E262
Discharge Sensor breakaway Error
YesYes
E266
Comp Top Sensor breakaway Error
YesYes
E269
SUCTION Sensor breakaway Error
YesYes
E276
Compressor Top Temperature Sensor Error (open/short)
YesYes
E291
High Pressure Sensor Error (open/short)
YesYes
E296
Low Pressure Sensor Error (open/short)
YesYes
E308
Suction Sensor Error (open/short)
YesYes
E311
Error on temperature sensor of double layer pipe/liquid pipe (sub heat exchanger) (Short or Open)
YesYes
E320
OLP sensor error
YesYes
E321
EVI Inlet Sensor Error (open/short)
YesYes
E322
EVI Outlet Sensor Error (open/short)
YesYes
E381
Inverter PCB overheat error
YesYes
E403
Protect for Freezing Control Error
YesYes
E404
Protection of OUTDOOR UINT when it is overload
YesYes
E407
COMP down due to High Pressure Sensor Protection Control
YesYes
E410
COMP down due to Low Pressure Sensor Protection Control
YesYes
E416
Comp down due to discharge Temperature
YesYes
E419
Outdoor EEV open error
YesYes
E425
Outdoor Reverse Phase or Missing Phase Detect Error
YesYes
E428
COMP down by Compression Ratio control Error
YesYes
E436
Protect for Freezing Burst Control Error
YesYes
E438
EVI EEV Opening Error
YesYes
E439
Refrigerant Leakage Error (Detect when the system is not operated)
YesYes
E440
Forbid Heat mode Operation when Outdoor Temperature is over 43 °C
PartlyYes
E441
Forbid Cooling Mode when Outdoor Temperature is Low 10°C
PartlyYes
E442
Refrigerant charging restriction in heating mode when air temperature is over 15 °C
PartlyYes
E443
No startup due to Low pressure
YesYes
E458
Outdoor unit Fan Error
YesYes
E461
[Inverter] COMP Operating failure
YesYes
E462
All currency control COMP Stop Or CT2 Low currency
YesYes
E463
OLP over heat and comp stop
YesYes
E464
[Inverter] DC peak Error
YesYes
E465
Compressor V limit Error
YesYes
E466
[Inverter] DC-Link voltage under/over Error
YesYes
E467
COMP Revolute Error
YesYes
E468
[Inverter] Comp Current Sensor Error
YesYes
E469
DC Link Sensor Error
YesYes
E470
Outdoor unit EEPROM Read/Write Error
YesYes
E471
Outdoor unit EEPROM Read/Write Error(OTP error)
YesYes
E474
[Inverter] IPM Heat Sink Error
YesYes
E475
Outdoor unit BLDC Fan Error
YesYes
E483
H/W DC_link over voltage Error
YesYes
E484
PFC Overload Error
YesYes
E485
[Inverter] Input Current Sensor Error (open/short)
YesYes
E488
AC Input Voltage Sensor Error
YesYes
E500
IPM Overheat Error for Inverter COMP
YesYes
E507
Comp Down due to high pressure or High Pressure Switch Open
YesYes
E536
PHE refrigerant leakage error
YesYes
E554
GasLeak Error
YesYes
E556
Capacity mismatching between indoor and outdoor
YesYes
E557
Option code miss matching among the indoors (only for DPM)
YesYes
E563
INDOOR UNIT Mixed Install Error
YesYes
E590
[Inverter] Data flash Error
YesYes
E601
Communication error between the Hydro Unit and AI Home
YesYes
E602
Wired remote controller Main/Sub setting error
NoYes
E604
Communication tracking error between the Hydro Unit and AI Home
YesYes
E607
Communication error between the Main and Sub wired remote controllers
NoYes
E653
AI Home temp sensor SHORT or OPEN
YesYes
E654
Memory(EEPROM) Read/Write Error (AI Home data error)
YesYes
E670
Controller combination error
YesYes
E702
Error due to closed EEV of indoor unit(1st detection)
YesYes
E703
Error due to opened EEV of indoor unit(1st detection)
YesYes
E896
Water outlet temperature sensor (Tw5) for external heater short or open
YesYes
E897
Water Tank in sensor error (open/short)
YesYes
E899
Zone1 Tw Temperature Sensor Short/Open
YesYes
E900
Zone2 Tw Temperature Sensor Short/Open
YesYes
E901
Water Inlet Sensor Error (open/short)
YesYes
E902
Water Outlet Sensor Error (open/short)
YesYes
E903
Water outlet (backup heater) temperature sensor error
YesYes
E904
Water TANK Sensor SHORT / OPEN
YesYes
E906
Outdoor EVA in Sensor Error (open/short)
YesYes
E907
Error due to pipe rupture protection
YesYes
E908
Error due to freeze prevention (Re-operation is possible)
YesYes
E909
Error due to freeze prevention (Re-operation is impossible)
YesYes
E910
Water Temperature Sensor on water Outlet pipe is detached
YesYes
E911
FLow Switch Open Error
YesYes
E912
FLow Switch Close Error
YesYes
E913
Six times detection for Flow Switch Error (Re-operation is not possible)
YesYes
E914
Error due to Incorrect Thermostat Connection
YesYes
E915
Error on DC fan (Non-operating)
YesYes
E916
Mixing Sensor Short/Open
YesYes
E917
Water Tank Sensor configuration error
YesYes
E919
Disinfection Operation Incomplete Error
NoYes
E920
FSV SD Card Read Error
Not statedYes
E973
Water pressure sensor research (Short/Open)
YesYes