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Heat pumps
Heat pumps · Error codes · Samsung
E907Samsung · Samsung, all models

E907 on a Samsung heat pump: Error due to pipe rupture protection

Short answer

On a Samsung heat pump, E907 means: Error due to pipe rupture protection. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Error due to pipe rupture protection.

Part involved: Water circuit pipe rupture protection.

When it shows: Unit self-diagnosis: Error due to pipe rupture protection.

Likely causes:

  • Pipe rupture protection triggered (possible water leak/pressure loss).
  • Engineer checks per Samsung service manual: Check water circuit for pipe rupture/leak and system pressure.

Is it safe?

Switch the heat pump off at its isolator and call an engineer.

Does the heat pump stop?Yes
Engineer needed?Yes

The heat pump stops until the fault clears or is reset.

Resetting itself: unknown.

Manual reset: unknown.

What you can check

  • Note the full error code shown on the controller; check the heat pump breaker/isolator in the consumer unit is ON; check the heating system pressure gauge reading (typically 1-2 bar when cold; do not top up unless you have been shown how); look for visible water leaks from pipes or the indoor unit without opening any casing; then contact your installer or Samsung service; Samsung manuals do not describe a homeowner reset for this code.

What the engineer will check

  • Check water circuit for pipe rupture/leak and system pressure. Any work inside casings, on PCBs, wiring, sensors, pumps, valves or refrigerant is engineer-only.

Who to ask for: Heat pump installer (wet system).

Certification: None specific (plumbing competence).

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026