SolarpunkHomes
Sign inCall us · +44 7510 081687
Heat pumps
Heat pumps · Error codes · Samsung
E241Samsung · Samsung, all models

E241 on a Samsung heat pump: COND OUT Sensor of Outdoor Unit breakaway Error

Short answer

On a Samsung heat pump, E241 means: COND OUT Sensor of Outdoor Unit breakaway Error. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: COND OUT Sensor of Outdoor Unit breakaway Error.

Part involved: COND OUT Sensor of Outdoor Unit breakaway Error.

When it shows: Unit self-diagnosis: COND OUT Sensor of Outdoor Unit breakaway Error.

Likely causes:

  • Refrigerant-side temperature sensor open/short circuit, detached or mis-located; connector or PCB fault.
  • Engineer checks per Samsung service manual: Check sensor connection status, sensor location and sensor resistance against the Samsung resistance table (103 or 204 type); replace sensor or PCB if required.

Is it safe?

Does the heat pump stop?Yes
Engineer needed?Yes

The heat pump stops until the fault clears or is reset.

Resetting itself: unknown.

Manual reset: unknown.

What you can check

  • Note the full error code shown on the controller; check the heat pump breaker/isolator in the consumer unit is ON; then contact your installer or Samsung service; Samsung manuals do not describe a homeowner reset for this code.

What the engineer will check

  • Check sensor connection status, sensor location and sensor resistance against the Samsung resistance table (103 or 204 type); replace sensor or PCB if required. Any work inside casings, on PCBs, wiring, sensors, pumps, valves or refrigerant is engineer-only.

Who to ask for: Heat pump engineer (Samsung-trained).

Certification: Competent electrical worker (BS 7671).

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026