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Heat pumps · Error codes

Grant heat pump error codes

Grant · A major brand in the UK. 136 codes across 4 product families, each taken from the manufacturer’s manuals. Grant technical support ↗

Find a Grant engineer →136 codes · reviewed 23 September 2026

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Type the code on your display or a word from its meaning. Each code opens its own page with what it means, whether it is safe and what you can check.

136 codes

CodeMeaningStops?Homeowner check?
01
No communication with the controller
PartlyYes
02
No compatibility of programs
PartlyYes
03
Panel temperature sensor error
PartlyYes
04
DHW sensor error
PartlyYes
05
Upper buffer temperature sensor error
PartlyYes
06
Lower buffer temperature sensor error
PartlyYes
07
Circuit 2 temperature sensor error
PartlyYes
08
Circuit 3 temperature sensor error
PartlyYes
09
Anti-freeze active
Varies by modelYes
11
No communication with the thermostat
Varies by modelYes
12
No communication with thermostat circuit 1
PartlyYes
13
No communication with thermostat circuit 2
PartlyYes
14
No communication with thermostat circuit 3
PartlyYes
15
Alarm from digital input
PartlyYes
16
No flow detected
YesYes
17
Too often no flow detected
YesYes
19
No communication with heat pump module
YesYes
20
Circuit 4 temperature sensor error (not used)
Varies by modelYes
21
Circuit 5 temperature sensor error (not used)
NoYes
22
Circuit 6 temperature sensor error (not used)
NoYes
23
Circuit 7 temperature sensor error (not used)
NoYes
24
No communication with thermostat circuit 4 (not used)
NoYes
25
No communication with thermostat circuit 5 (not used)
NoYes
26
No communication with thermostat circuit 6 (not used)
NoYes
27
No communication with thermostat circuit 7 (not used)
NoYes
28
No communication with thermostat circuit 7 (not used)
NoYes
740
Remote controller communication error
Not statedYes
750
Slave Remote controller communication error
Not statedYes
A0
DC voltage error
YesYes
A1
Discharge temperature error
YesYes
A2
Protective action against excess Current DC current detection
YesYes
A3
CT disconnection
YesYes
A4
Protective action against excess Current AC current detection
YesYes
A5
Abnormal revolution of compressor
YesYes
A6
Suction temperature sensor error
YesYes
A7
Defrost tem sensor error
YesYes
A8
Discharge temp. sensor error
YesYes
BOIL IN OPn
HP return sensor open
Not statedYes
BOIL IN SHr
HP return sensor short
Not statedYes
BOIL OUT OPn
HP flow sensor open
Not statedYes
BOIL OUT SHr
HP flow sensor short
Not statedYes
C1
Upper fan motor error
YesYes
C2
Outdoor temp. sensor error
PartlyYes
C3
Lower Fan motor error / Fan motor error
YesYes
C4
Rise of temperature (above 110°C) of Main PCB
YesYes
C5
Main PCB sensor error
YesYes
C6
Main PCB error
YesYes
C7
Controller PCB serial error
YesYes
C8
Main PCB error
YesYes
E01
Communication error between Smart Controller wiring centre and heat pump (error shown on touch screen)
YesYes
E01 Err
Internal control fault
Not statedYes
E02
Discharge temperature sensor failure (TP)
YesYes
E03
Coil temperature sensor failure (T3)
YesYes
E04
Ambient temperature sensor failure (T4)
YesYes
E4
Outgoing water temp. sensor error
YesYes
E05
Liquid pipe temperature sensor failure (T5)
YesYes
E5
Return water temp. sensor error
YesYes
E06
Return air temperature sensor failure (TH)
YesYes
E6
Plate heat exchanger temp. sensor error
YesYes
E07
Water tank temperature sensor failure (TW)
YesYes
E08
Outlet water temperature sensor failure (TA)
YesYes
E8
Remote controller communication error
Not statedYes
E09
Outlet water temperature sensor failure (TB)
YesYes
E10
Communication failure between hydraulic PCB and refrigerant PCB
YesYes
E13
Discharge pressure sensor fault
YesYes
E14
Low pressure sensor LPS failure
YesYes
E15
DC bus voltage is too low
YesYes
E16
DC bus voltage is too high
YesYes
E17
AC current protection (input current)
YesYes
E18
IPM module is abnormal
YesYes
E19
PFC abnormal
YesYes
E20
Compressor failed to start
YesYes
E21
Compressor phase loss
YesYes
E22
Inverter Module reset
NoYes
E23
Compressor over-current
YesYes
E24
PFC module temperature is too high
YesYes
E25
Current detection circuit failure
YesYes
E26
Out of step
YesYes
E27
PFC module temperature sensor is abnormal
YesYes
E28
Communication fail
YesYes
E29
IPM module temperature is too high
YesYes
E30
IPM module temperature sensor failure
YesYes
E31
Reserved
Not statedYes
E32
Reserved
NoYes
E33
Reserved
NoYes
E34
AC input voltage is abnormal
YesYes
E35
Drive EEPROM error
NoYes
E36
Power off reset
YesYes
E37
Reserved
NoYes
E38
Reserved
NoYes
E57
GAS SENSOR OFFLINE
YesYes
E58
GAS SENSOR
YesYes
EE1
High pressure - circulating pump failure or circuit air locked
YesYes
EE2
Low pressure
YesYes
EE3
Open circuit between PCB terminals 23-24
YesYes
EE4
Supply L and N are reversed
YesYes
EE8
Communication failure
YesYes
F5
Main PCB communication error
YesYes
FU
High pressure switch is operating
YesYes
L0
EEPROM error
YesYes
L1
DHW temperature sensor error
PartlyYes
L2
Outdoor temperature sensor error
PartlyYes
L3
Thermal store temperature sensor error
PartlyYes
L4
Mix water temperature sensor error
PartlyYes
L5
Humidity sensor error
PartlyYes
L6
Flow switch error
YesYes
L7
Mixing valve error
PartlyYes
L8
Room temp. (Master Remote controller) error
PartlyYes
L9
Room temp. (Slave Remote controller) error
PartlyYes
LC
Anti Legionella Function Not completed
NoYes
OUTDR OPn
Outdoor sensor open
Not statedYes
OUTDR SHr
Outdoor sensor short
Not statedYes
P01
Water flow protection
YesYes
P1
Pump error
YesYes
P02
High pressure protection
YesYes
P03
Low pressure protection
YesYes
P3
High pressure switch error
YesYes
P04
Condenser temperature overheat protection
YesYes
P05
Discharge temperature protection
YesYes
P08
Middle pressure protection
YesYes
P11
DC fan 1 failure
YesYes
P12
DC fan 2 failure
YesYes
P13
4-way valve fault
YesYes
P14
Refrigerant leakage fault
YesYes
P21
Abnormal operation of DC pump
YesYes
P25
Outlet pressure sensor failure
YesYes
PP1
Inlet (return) water temperature sensor failure
YesYes
PP2
Discharge gas sensor failure
YesYes
PP3
Coil temperature sensor failure
YesYes
PP4
Return gas sensor failure
YesYes
PP5
Ambient temperature sensor failure
YesYes
PP6
Discharge gas overheat protection
YesYes
PP7
Winter anti-freeze protection in operation
NoYes
SUP OPn
Supply sensor open
Not statedYes
SUP SHr
Supply sensor short
Not statedYes
U1
Compressor overheat protection relay operation
YesYes