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Heat pumps · Error codes · Grant
P02Grant · Aerona 290

P02 on a Grant Aerona 290: High pressure protection

Short answer

On a Grant heat pump, P02 means: High pressure protection. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: High pressure protection.

Part involved: high pressure switch / EEV.

When it shows: HP1, occurring during operation.

Likely causes:

  • Water flow is low.
  • High pressure switch is faulty.
  • Refrigerant system is blocked.
  • Electric expansion valve is locked.

Is it safe?

Does the heat pump stop?Yes
SeverityFault — needs a manual reset once the cause is fixed
Engineer needed?Yes

The heat pump stops until the fault clears or is reset.

Resetting itself: Not stated in DOC 0204.

Manual reset: DOC 0204 s11.1: once the fault is resolved, reset by turning the unit OFF and back ON; s11.5: power cycle can be done from the Aerona Smart Controller touchscreen instead of the external isolator (installer procedure).

What you can check

  • Note the exact code shown on the controller display and tell your installer or Grant-trained engineer.
  • Check the heating system pressure gauge (if one is fitted) and report a low reading to your installer; make sure the filling loop valves are closed.

What the engineer will check

  • Check system water pressure and that the pump is operational.
  • Check high pressure switch connection/operation; replace if faulty.
  • Check whether the refrigerant system is blocked; change refrigerant filter.
  • Listen for electric expansion valve reset sound in standby at power ON/OFF; replace EEV if locked.

Who to ask for: Grant-trained heat pump engineer.

Certification: F-gas certified engineer also trained/competent for flammable A3 refrigerant R290 (propane).

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026