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Heat pumps · Error codes · Grant
P04Grant · Aerona 290

P04 on a Grant Aerona 290: Condenser temperature overheat protection

Short answer

On a Grant heat pump, P04 means: Condenser temperature overheat protection. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Condenser temperature overheat protection.

Part involved: outdoor coil / fan airflow / T3 sensor.

Likely causes:

  • Airflow of outdoor fan is insufficient.
  • Condenser is too dirty.
  • The temperature sensor (T3) is faulty.

Is it safe?

Does the heat pump stop?Yes
SeverityFault — needs a manual reset once the cause is fixed
Engineer needed?Yes

The heat pump stops until the fault clears or is reset.

Resetting itself: Not stated in DOC 0204.

Manual reset: DOC 0204 s11.1: once the fault is resolved, reset by turning the unit OFF and back ON; s11.5: power cycle can be done from the Aerona Smart Controller touchscreen instead of the external isolator (installer procedure).

What you can check

  • Note the exact code shown on the controller display and tell your installer or Grant-trained engineer.
  • Check the outdoor unit air inlet and fan outlet are not blocked by leaves, snow, ice or stored objects.

What the engineer will check

  • Check for any obstacle preventing airflow; clean the grille and evaporator.
  • Clean the condenser.
  • Check the condenser pipe temperature sensor (T3); replace if faulty.

Who to ask for: Grant-trained heat pump engineer.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026