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Heat pumps · Error codes · Grant
E16Grant · Aerona 290

E16 on a Grant Aerona 290: DC bus voltage is too high

Short answer

On a Grant heat pump, E16 means: DC bus voltage is too high. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: DC bus voltage is too high.

Part involved: refrigerant & drive PCB / compressor.

Likely causes:

  • Cables incorrectly connected.
  • Refrigerant & Drive PCB is faulty.

Is it safe?

Does the heat pump stop?Yes
SeverityFault — needs a manual reset once the cause is fixed
Engineer needed?Yes

The heat pump stops until the fault clears or is reset.

Resetting itself: Not stated in DOC 0204.

Manual reset: DOC 0204 s11.1: once the fault is resolved, reset by turning the unit OFF and back ON; s11.5: power cycle can be done from the Aerona Smart Controller touchscreen instead of the external isolator (installer procedure).

What you can check

  • Note the exact code shown on the controller display and tell your installer or Grant-trained engineer.
  • Check the heat pump isolator switch and the consumer-unit breaker/RCD for the heat pump are ON (do not repeatedly reset a tripping breaker).

What the engineer will check

  • Check all connections from the Refrigerant PCB (or Refrigerant & Drive PCB for the 15.5 kW model); ensure made correctly.
  • Check the Refrigerant PCB (or Refrigerant & Drive PCB for 15.5 kW); replace if faults remain.

Who to ask for: Grant-trained heat pump engineer with inverter/electrical competence.

Certification: Competent electrician/heating engineer for mains electrical and PCB work (safe isolation; capacitor discharge).

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026