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750Grant

750 on a Grant heat pump: Slave Remote controller communication error

Short answer

On a Grant heat pump, 750 means: Slave Remote controller communication error. The manual does not say whether the heat pump stops. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 2 sources

What it means

The manual says: Slave Remote controller communication error.

Part involved: slave remote controller / controller PCB.

Likely causes:

  • Incorrect slave remote controller wiring or DIP SW setting.
  • Loose interface connection cable or contacts.
  • Slave remote controller faulty.
  • PCB(Controller) faulty.

Is it safe?

Does the heat pump stop?Not stated
SeverityFault — clears by itself when the condition goes
Engineer needed?Yes

The manual does not say whether the heat pump stops.

Resetting itself: Yes (Chofu 'Auto').

Manual reset: Not required (auto).

What you can check

  • Note the exact code shown on the controller display and tell your installer or Grant-trained engineer.
  • Grant advises homeowners NOT to reset Aerona3 fault codes themselves - leave the reset to the engineer.

What the engineer will check

  • Check loose cable connections and contacts and DIP SW (back of remote controller); correct and restart.
  • Otherwise replace slave remote controller or controller PCB.

Who to ask for: Grant-trained heat pump engineer.

What you might notice

What owners and engineers report

9 owner and engineer reports mention this.

  • Controller / thermostat problem on the Aerona³ R32: 9 reports

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026