SolarpunkHomes
Sign inCall us · +44 7510 081687
Heat pumps
Heat pumps · Error codes

Dimplex heat pump error codes

Dimplex (Glen Dimplex) · An established brand in the UK. 80 codes across 3 product families, each taken from the manufacturer’s manuals. Dimplex technical support ↗

Find a Dimplex engineer →80 codes · reviewed 23 September 2026

Filter by product family

Type the code on your display or a word from its meaning. Each code opens its own page with what it means, whether it is safe and what you can check.

80 codes

CodeMeaningStops?Homeowner check?
BLK-BF
Heat pump blocked: current return flow temperature is lower than the set limit.
PartlyYes
BLK-BR
Heat pump blocked: in 'Bivalent-regenerative' mode the cylinder temperature is high enough to process all pending requests.
PartlyYes
BLK-Def
Heat pump blocked: with 'measure defrost' active the usual lowering of the flow temperature during defrosting did not occur.
PartlyYes
BLK-DHW
Heat pump blocked: domestic hot water reheating via the 2nd heat generator is active.
PartlyYes
BLK-ET
Heat pump blocked: external temperature lower than -25C (or -15C) or higher than 35C.
PartlyYes
BLK-EVS
Heat pump blocked: utility block (EVU) or bridge A1 (ID3-X2) has not been inserted.
PartlyYes
BLK-FR
Heat pump blocked: the flow rate switch of the primary or secondary side has not detected any flow rate.
PartlyYes
BLK-OM
Heat pump blocked: in 'Bivalent-alternative' mode the external temperature is below limit temperature HG2; 2nd heat generator released.
PartlyYes
BLK-PR
Heat pump blocked: current pressure value in the refrigerant circuit is above the permitted limit.
PartlyYes
BLK-SK
Heat pump blocked: a system control was activated in the special functions menu; deactivated automatically after 24 hours.
PartlyYes
BUS-INITIALISING
'Bus Initialising' (from software 1.17 'Network Refreshing'): the indoor wiring centre cannot find the outdoor unit on the communication (Modbus) network.
YesYes
F1
Extension N17.1: 'General cooling' extension module is not detected.
PartlyYes
F2
Extension N17.2: 'Active cooling' extension module not detected.
PartlyYes
F3
Extension N17.3: 'Passive cooling' extension module not detected.
PartlyYes
F4
Extension N17.4: 'Solar thermal system' extension module not detected.
PartlyYes
F5
Extension N17: 'Cooling' extension module not detected.
PartlyYes
F6
Electronic expansion valve not detected.
PartlyYes
F7
RTH room modulator Econ: reference room modulator not detected.
PartlyYes
F8
ODU extension: refrigeration circuit controller not detected.
YesYes
F9
Flow frost protection: the generator circuit pump M16 is switched on for frost protection and no flow is detected.
PartlyYes
F10
WPIO extension: refrigeration circuit controller not detected.
YesYes
F12
Refrigerant high pressure switch activated to protect the system.
YesYes
F13
Fault WQIF: the heat source module is not detected.
PartlyYes
F14
Compressor rotation failure detected.
YesYes
F15
No rotation detected by the outdoor fan motor(s).
Varies by modelYes
F16
Excessive current draw detected (overcurrent protection).
YesYes
F19
Primary circuit: fault caused by primary pump or fan motor protection.
YesYes
F20
Compressor overheating protection activated.
Varies by modelYes
F21
Brine pressure monitoring: the brine pressure monitor in the brine circuit has tripped.
YesYes
F22
Power transistor (IPM) overheating - system stopped to protect itself.
Varies by modelYes
F23
DC peak detection - system stopped to protect itself.
YesYes
F24
Coding: coding does not correspond to the heat pump type.
YesYes
F25
Low pressure: the heat source is producing insufficient energy.
YesYes
F26
Frost protection: the flow temperature in heating operating mode is below 7C.
PartlyYes
F28
High pressure: the heat pump has been switched off by the high pressure sensor or pressure switch.
YesYes
F29
Temperature difference: temperature difference between flow and return is too large (>12 K) or negative for defrosting.
PartlyYes
F30
Hot gas thermostat fault.
YesYes
F31
Flow: the heat pump has been switched off because there is no flow in the primary or secondary circuit.
YesYes
F32
Warm up: if the minimum oil temperature is not reached after 9 hours, the warm up error is triggered.
YesYes
F43-F47
F43-F47 error messages are defrost errors (A-Class controller).
Not statedYes
H12
Mismatch of PCB fitted to the heat pump (capacity of refrigerant PCB and water PCB do not match).
YesYes
H15
Compressor temperature sensor abnormality.
YesYes
H23
Refrigerant liquid temperature sensor defective or disconnected.
YesYes
H42
Compressor low pressure abnormality.
YesYes
H62
Water flow fault: insufficient water flow between heat pump and house detected by the flow switch.
YesYes
H64
Refrigerant high pressure (sensor) abnormality.
YesYes
H70
Backup heater overload protection (OLP) activated or disconnected.
PartlyYes
H72
Hot water tank temperature sensor misreading.
PartlyYes
H76
Communication fault between indoor control screen and heat pump (remote control error).
YesYes
H90
Communication error between main water PCB and main fridge (refrigerant) PCB.
YesYes
H91
Hot water overheat sensor (tank booster heater OLP) activated, or cylinder mechanical temperature dial adjusted.
PartlyYes
H95
Supply voltage issue to the fridge (refrigerant) PCB.
YesYes
H98
Refrigerant high pressure overload protection.
YesYes
H99
Poor water flow during defrost (anti-freezing protection of indoor heat exchanger).
PartlyYes
NO-LINK
'No Link' on display: link between display screen and heat pump controller not established.
YesYes
RCCS
Room climate control station fault (silent cooling only): break or short-circuiting sensor in the room climate control station, or number of connected stations does not match the number set.
PartlyYes
S5
Function control: the control function has been activated by a user.
PartlyYes
S7
System control: the system control has been activated by a user for approx. 24 hours.
PartlyYes
S8
Delay operating mode switching: delay protects the heat pump from rapid temperature change when cooling and DHW are requested.
PartlyYes
S9
Pump flow: the heat pump starts after the set pump flow (pump forerun) has passed.
PartlyYes
S10
Minimum pause time: after it has elapsed the heat pump starts to meet pending requests; can last up to 5 minutes.
PartlyYes
S11
Line load: power-up line load delay required by utilities after voltage restoration or utility block; up to 200 seconds.
PartlyYes
S12
Switch cycle block: required by utility companies, can last up to 20 minutes (max 3 compressor starts per hour).
PartlyYes
S13
Domestic hot water reheating via the flange heater or pipe heater is active.
PartlyYes
S14
Renewable: in 'Bivalent-renewable' mode the cylinder temperature is high enough to process the pending request.
PartlyYes
S15
Utility block: a utility block is in place.
PartlyYes
S16
Soft starter: heat pump switch-off due to soft starter.
PartlyYes
S17
Flow: heat pump switched off because there is no flow in the primary or secondary circuit; message automatically reset after 4 minutes.
PartlyYes
S18
2nd heat generator: heat pump blocked because outside temperature too low; 2nd heat generator activated.
PartlyYes
S19
High pressure: the heat pump's permissible high pressure values have been exceeded.
PartlyYes
S20
Low pressure: pressure is below the heat pump's permissible low pressure values.
PartlyYes
S21
Operating limit: the heat source temperature is below the heat pump's operating limit.
PartlyYes
S22
4-way valve: the 4-way valve has not reset to its initial state after defrosting.
PartlyYes
S23
System limit: the system temperatures are too low for the heat pump to be operated.
PartlyYes
S24
Primary circuit load: heat pump disabled by the fan motor protection; restarts by itself.
PartlyYes
S25
Block external: system switched to blocking status by an external blocking signal at input ID4.
PartlyYes
S31
Warm up: compressor protection - heat pump blocked until minimum oil temperature is reached.
PartlyYes
S33
Electronic expansion valve initialisation: establishing communication with the EEV.
PartlyYes
S34
2nd heat generator operating mode selected: heat pump switched off, heat provided exclusively by 2nd heat generator.
PartlyYes
SENSOR
Sensor fault (text-display WPM): breakage or short-circuit of a sensor. Depending on system type: return flow sensor, sensor limit value, hot water sensor, flow sensor, 2nd/3rd heating circuit sensor, external sensor, room temperature sensor, additional return flow sensor, hot gas sensor, high-pressure sensor, low-pressure sensor (and indoor air temperature sensor on WPM 2006 plus).
PartlyYes