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Heat pumps
Heat pumps · Error codes · Dimplex
S17Dimplex · WPM heat pump manager platform (error-code grouping)

S17 on a Dimplex WPM heat pump manager platform: Flow: heat pump switched off because there is no flow in the primary or secondary circuit; message automatically reset after 4 minutes

Short answer

On a Dimplex heat pump, S17 means: Flow: heat pump switched off because there is no flow in the primary or secondary circuit; message automatically reset after 4 minutes. The heat pump keeps running with some functions stopped. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Flow: heat pump switched off because there is no flow in the primary or secondary circuit; message automatically reset after 4 minutes.

Is it safe?

Does the heat pump stop?Partly
SeverityFault — clears by itself when the condition goes
Engineer needed?Yes

The heat pump keeps running with some functions stopped.

Resetting itself: Automatic after 4 minutes.

What you can check

  • Check the heating system pressure gauge reading.

What the engineer will check

  • Check heating/primary flow rate.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026