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Heat pumps · Error codes · Dimplex
F29Dimplex · WPM heat pump manager platform (error-code grouping)

F29 on a Dimplex WPM heat pump manager platform: Temperature difference: temperature difference between flow and return is too large (>12 K) or negative for defrosting

Short answer

On a Dimplex heat pump, F29 means: Temperature difference: temperature difference between flow and return is too large (>12 K) or negative for defrosting. The heat pump keeps running with some functions stopped. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Temperature difference: temperature difference between flow and return is too large (>12 K) or negative for defrosting.

Part involved: Flow and return sensors.

Likely causes:

  • Heating water flow rate too low.
  • Overflow valve or pump size.
  • Flow and return mixed up.
  • Cold screed/underfloor started too quickly (GDHV).

Is it safe?

Does the heat pump stop?Partly
SeverityFault — needs a manual reset once the cause is fixed
Engineer needed?Yes

The heat pump keeps running with some functions stopped.

Resetting itself: After rectifying the fault the heat pump can be restarted; switching off the control voltage also acknowledges the fault (WPM Touch p.54). On text-display WPMs press Esc to acknowledge (EconPlus EN-16).

Manual reset: Acknowledge after rectification.

What you can check

  • Note the fault code, the heat pump model (type plate) and controller software version shown in operating data, and contact the installer/Dimplex service.

What the engineer will check

  • Check heating water flow rate.
  • Check overflow valve and pump size.
  • Check flow/return not swapped.
  • Check buffer/hydraulic layout and volume.

Who to ask for: heating engineer.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026