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Mitsubishi Heavy Industries Air-Conditioning Europe heat pump error codes

Mitsubishi Heavy Industries Air-Conditioning Europe · A niche brand in the UK. 186 codes across 2 product families, each taken from the manufacturer’s manuals. Mitsubishi Heavy Industries Air-Conditioning Europe technical support ↗

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Type the code on your display or a word from its meaning. Each code opens its own page with what it means, whether it is safe and what you can check.

186 codes

CodeMeaningStops?Homeowner check?
1
Sensor fault: BT1 outdoor sensor: No contact with the sensor (temperature sensor, outdoor)
PartlyYes
3
Temperature limiter in indoor unit has tripped (blocks both outdoor unit and electric heater).
YesYes
4
No voltage to the outdoor unit from indoor unit.
YesYes
5
Too low temperature out from the condenser; occurs if alarm 70 occurs 3 times within an hour.
YesYes
6
Sensor fault: BT6 hot water load: No contact with the sensor (temperature sensor, hot water charging)
Varies by modelYes
7
Anti-freeze of heat exchanger; occurs if alarm 72 occurs 3 times within an hour.
YesYes
8
Too high temperature (>90 C) on hot water sensor (BT6); blocks hot water via outdoor unit and additional heat.
PartlyYes
9
Too high temperature (>90 C) on immersion heater sensor (BT19).
PartlyYes
10
Too high temperature (>90 C) on flow line sensor, system 1 (BT2); heating/cooling switched off, only hot water permitted.
PartlyYes
11
Too high temperature (>90 C) on flow line sensor, system 2.
PartlyYes
14
Occurs if alarm 70 or 77 occurs 10 times continuously during defrost operation.
YesYes
16
Occurs if alarm 78 (min flow protection) occurs 10 times continuously during defrost operation.
YesYes
25
Sensor fault: BT25 external supply: No contact with the sensor (heat medium supply, external)
PartlyYes
28
Sensor fault: BT71 external return sensor: No contact with the sensor (return line, external)
PartlyYes
30
Sensor fault, outdoor temperature (BT1).
PartlyYes
31
Sensor error: BT63 flow sensor: No contact with the sensor (external supply line after heater)
Varies by modelYes
32
Sensor fault, condenser out (BT12).
YesYes
33
Sensor flt: BT53 solar panel: Sensor not connected/defective (solar panel)
Varies by modelYes
34
Sensor flt: BT54 solar: Sensor not connected/defective (solar coil)
PartlyYes
35
Sensor flt: BT52 boiler sensor: No contact with the sensor (boiler)
PartlyYes
36
Sensor flt: EP21-BT2 flow line sensor: Sensor not connected/defective (supply sensor extra climate system 2)
PartlyYes
37
Sensor flt: EP22-BT2 flow line sensor: Sensor not connected/defective (supply sensor extra climate system 3)
PartlyYes
38
Sensor flt: EP23-BT2 flow line sensor: Sensor not connected/defective (supply sensor extra climate system 4)
PartlyYes
39
Sensor error: EQ1-BT64 cooling supply: No contact with the sensor (cooling supply line)
PartlyYes
48
Sens flt: room sens cool oper: No contact with the sensor (cooling)
PartlyYes
56
Erroneous serial no: The heat pump has a serial number that does not exist
YesYes
57
Erroneous software: The heat pump's program and serial number do not match each other
YesYes
59
Incompatible setting: Additional heat before QN10 without hot water being selected
NoYes
70
Communication fault with PCA input: Communication with the input board (AA3) is missing
PartlyYes
71
Communication fault with PCA base: Communication with PCB (AA2) is missing
Varies by modelYes
72
Low pressure below 0.65 MPa in cooling mode (auto reset above 0.83 MPa or condenser out above 14 C).
PartlyYes
73
Outdoor temperature below 0 C and operating mode does not permit heating (resets above 1 C).
PartlyYes
73-91
Com. err. PCA Accessory: Communication with the accessory board is missing
PartlyYes
75
Too high current output from the house (resets when current decreases).
PartlyYes
77
Low pressure below threshold according to water temperature during defrost; defrost forcibly finished and heating restarts.
PartlyYes
78
Temperature difference BT12-BT3 bigger than predetermined value during defrost; defrost finished and heating restarts.
PartlyYes
96-99
Com. err. RMU: Communication with the room unit is missing
PartlyYes
107
Sensor flt: BT7 HW sens top: The input for the sensor receives an unreasonably high or low value for longer than 2 seconds
NoYes
130-135
Com flt PCA accessory: Communication with the accessory board for climate systems 5-8 has been missing for 15 seconds
PartlyYes
151-152
Sen flt: CL-BTxx: Pool sensor input unreasonable for longer than 5 seconds
PartlyYes
156
Low lp cool: 5 repeated alarms for low pressure within 4 hours
YesYes
157
Low lp cool: The low pressure transmitter in the outdoor unit is showing a value too low (R410A manual: protection against freezing in water HX during cooling)
YesYes
162
High condenser out temperature: Condenser out has reached max permitted temperature (self-resetting)
YesYes
163
High condenser in temperature: Condenser in has reached max permitted temperature (self-resetting)
YesYes
170
Communication fault with PCA input: Communication fault has occurred to the input board AA3
NoYes
171
Communication fault with PCA base: A temporary communication fault has occurred to PCB AA2
YesYes
173-178
Com. err. acc.: Communication fault has occurred to the accessory board
PartlyYes
180
Anti-freeze: Frost protection active (outdoor below 3 C, no heating permitted, supply below calculated)
PartlyYes
181
Problems at periodic increasing: Periodic hot water increase did not reach the stop temperature in 5 hours
NoYes
182
Load monitor active: Measured power consumption for at least one phase exceeds the fuse size specified in the menu
PartlyYes
183
Defrosting: Defrosting in progress (not an alarm, an operating status)
PartlyYes
187
Com. err. acc.: Communication fault has occurred - step controlled additional heat
PartlyYes
188
Com. err. PCA accessory: Communication fault has occurred - solar heating
PartlyYes
191
Com. err. PCA accessory: Communication fault has occurred - hot water comfort
PartlyYes
193
Com flt PCA accessory: Communication fault to EME20M has occurred 3 times in a row
PartlyYes
206
Com flt PCA accessory: Communication with the accessory board for HW comfort has been missing for 15 seconds
PartlyYes
208
Com flt PCA accessory: Communication with the accessory board for external additional heat has been missing for 15 seconds
PartlyYes
209
Com flt PCA accessory: Communication fault - step controlled additional heat
PartlyYes
211
Cpr not running: The compressor has not been running for 36 hours even if needed
NoYes
212
Cmpr has not been running for a week: Compressor has not been running for a week
PartlyYes
218
The compressor's rotor is blocked: Compressor is blocked
YesYes
220
High pressure alarm: The high pressure switch (63H1) has deployed 5 times within 60 minutes or has been deployed for 60 minutes continuously
YesYes
221
Low pressure alarm: Too low value on the low pressure sensor 3 times within 60 minutes
YesYes
223
Motor protection alarm: Communication between the control board and the communication board is interrupted (there must be 22 VDC at CNW2 on PWB1)
YesYes
224
Fan alarm from heat pump: Deviations in the fan speed in the outdoor unit
YesYes
225
Mixing up sensor flow/return: The return is hotter than the supply
YesYes
226
Stove monitor activated: Stove monitor activated
NoYes
227
Sensor fault from heat pump: Sensor not connected/defective
YesYes
228
Failed defrosting: Failed 10 consecutive defrostings
YesYes
229
Short operating times for compr.: Operation was stopped from the indoor unit section after less than 5 minutes
YesYes
230
Hot gas alarm: Temperature deviations on the discharge sensor, 2 times within 60 minutes or continuous for 60 minutes
YesYes
232
Low evaporation temp: 5 repeated alarms for low evaporation temperature within 4 hours
YesYes
251
Com. err. MODBUS: Communication with the accessory (MODBUS40M) has been missing for 15 seconds
PartlyYes
261
High HWX temp: Temperature deviation on the heat exchanger sensor (Tho-R1/R2) 5 times within 60 minutes or continuously for 60 minutes
YesYes
262
Inv. err.: Power transistor too hot: IPM shows FO (fault output) signal 5 times in 60 minutes
YesYes
263
Inv. err.: Voltage from the inverter outside the parameters 4 times within 30 minutes
YesYes
264
Communication error with inverter: Communication between inverter board and control board/PCB interrupted
YesYes
265
Inv. err.: Continuous deviation on power transistor for 15 minutes
YesYes
266
Low refrig.: Insufficient refrigerant detected at start-up in cooling (1 min after start BT15 must have decreased 15K compared to BT3)
YesYes
267
Inv. err: Failed start for compressor
YesYes
268
Inv. err.: Overcurrent, inverter A/F module
YesYes
270
Compr. preheat in progress: Preheating of compressor in progress
YesYes
271
Cold outd air, heating mode: The outside temperature is outside the outdoor unit's working range (R410A manual: 'Lw otd tmp', BT28 below permitted value)
YesYes
272
Warm outd air, heat. mode: The outdoor temperature is outside the outdoor unit's working range (R410A manual: 'High otd tmp')
YesYes
273
Short run times twice in a row: Set hot water levels cannot be reached
PartlyYes
274
Compressor limited by load monitor: The load monitor prevents the compressor from running at desired power
NoYes
275
Compressor long term. restr. by load monitor: The load monitor prevents the compressor from running at desired power
NoYes
277
Sensor fault from heat pump: Input for sensor Tho-R (evaporator) has received an unreasonably high or low value 3 times within 40 minutes
YesYes
278
Sensor fault from heat pump: Input for sensor Tho-A (outdoor sensor) unreasonable 3 times within 40 minutes
YesYes
279
Sensor fault from heat pump: Input for sensor Tho-D (discharge) unreasonable 3 times within 40 minutes
YesYes
280
Sensor fault from heat pump: Input for sensor Tho-S (suction gas) unreasonable 3 times within 40 minutes
YesYes
281
Sensor fault from heat pump: Input for sensor LPT (low pressure sensor) unreasonable 3 times within 40 minutes
YesYes
282
Com flt PCA accessory: Temporary comm. fault, 4-pipe active cooling accessory
PartlyYes
292
Sen flt: BT74 cool/heat sensor: Sensor BT74 on the AUX input is not connected/defective
PartlyYes
294
Incompatible heat pump: The outdoor air heat pump is not compatible
YesYes
301
Slave heat pump #1 comm. err.: Communication with slave heat pump 1 has been missing for 15 seconds
PartlyYes
302-308
Comm. err. slave 2-8: Communication with slave heat pump 2-8 has been missing for 15 seconds
PartlyYes
319-321
Comm flt with EB10x -GP12: Communication with the accessory board for GP12 (EB103/4, EB105/6, EB107/8) missing for 15 seconds
PartlyYes
334
Max. incoming temp. exceeded: BT3 higher than 65 C in heating mode
PartlyYes
336-339
Sen flt: EP4x-BT2 supply temp sens.: Sensor not connected/defective (extra climate systems EP44-EP47)
PartlyYes
341
Recurring safety defr.: Alarm from outdoor unit
YesYes
342
Low water temperature in: Low temperature in during cooling operation
YesYes
343
Low temp water out: Low temperature out during cooling operation (R410A manual: also during tank defrost)
YesYes
344
Recurring low pressure: Alarm from outdoor unit
YesYes
346
Recurring high pressure: Alarm from outdoor unit
YesYes
347
Temp high press: Temporary high pressure alarm
YesYes
349
Sens flt: EQ1-BT74: The cooling accessory room sensor has no contact with the control module
PartlyYes
350
Sensor fault on BT50 room sensor: Sensor not connected/defective
NoYes
354-355
Failed sensor calibration: Delta BT3-BT12 is greater than 2K after calibration
PartlyYes
361-368
Sensor fault EPxx, BT3 return line sensor: Sensor BT3 (return) not connected/defective in one of the climate systems
NoYes
372
Perm. com. error pool 2: Communication with Pool 2 has been missing for 15 seconds
PartlyYes
400
Unspecified fault: Unspecified faults
PartlyYes
403
Sensor fault from PCA 154: Sensor fault in the outdoor unit (R410A manual PSC012D085CD: incoming water sensor BT3)
YesYes
404
Sensor fault from PCA 154: Sensor fault in the outdoor unit (R410A manual: high pressure heating / low pressure cooling sensor BP4)
YesYes
412
Sensor fault from PCA 154: Sensor fault in the outdoor unit (R410A manual: outgoing water sensor BT12)
YesYes
415
Sensor fault from PCA 154: Sensor fault in the outdoor unit (R410A manual: fluid pipe sensor BT15)
YesYes
418
Low temp water out: Flow protection defrosting (R410A manual: anti-freeze protection water HX during defrost)
PartlyYes
419
Freeze prot. exch. defr.: Frost protection exchanger defrosting
PartlyYes
420
Temp. com. fault w. inverter: A temporary communication fault in the inverter has occurred
PartlyYes
421
Com. fault w. inverter: A temporary communication alarm has occurred 3 times within 2 hours or has been active for 1 hour
YesYes
422
Inverter alarm type II: Compressor stop due to protection mode
YesYes
424
Triggered pressure switch: Temporarily triggered pressure switch
YesYes
425
Triggered pressure switch: Permanent pressure switch alarm
YesYes
426
Temp. safety stop inv.: A temporary internal fault in the inverter has occurred
YesYes
427
Safety stop inverter: A temporary fault in the inverter has occurred 2 times within 60 minutes
YesYes
428
Temp. safety stop inv.: A temporary internal fault in the inverter has occurred
YesYes
429
Safety stop inverter: A temporary internal fault in the inverter has occurred 3 times within 2 hours
YesYes
430
Temp. high mains voltage: Phase voltage to the inverter too high
YesYes
431
High mains voltage: The phase voltage in the inverter has been too high 3 times within 3 hours or continuously for 1 hour
YesYes
432
Inverter alarm type I: Phase voltage to inverter too low
YesYes
433
Inverter alarm type I: The phase voltage in the inverter has been too low 3 times within 3 hours or continuously for 1 hour
YesYes
436
Temp. mains disturb.: A temporary inverter fault has occurred
YesYes
437
Mains disturbance: A temporary fault has occurred 3 times within 2 hours or has been continuous for 1 hour
YesYes
438
Temp. overheated inverter: Inverter temporarily reached max working temperature due to poor cooling
YesYes
439
Overheated inverter: Inverter temporarily reached max working temperature due to poor cooling 3 times within 2 hours or continuously for 1 hour
YesYes
440
Inverter alarm type II: Max. current in has been temporarily too high
YesYes
441
Inverter alarm type II: Max current in has been temporarily too high 3 times within 2 hours or continuously for 1 hour
YesYes
442
Temp. overheated inverter: Temporarily overheated inverter
YesYes
443
Overheated inverter: Inverter temporarily reached max working temperature due to poor cooling 3 times within 2 hours or continuously for 1 hour
YesYes
444
Temp. inverter protection: The inverter detects a temporary fault
YesYes
445
Inverter protection: The inverter detected a temporary fault within 10 seconds after compressor start, 5 times in a row
YesYes
446
Temp. phase drop: Compressor phase missing
YesYes
447
Phase drop: Compressor phase has been missing 3 times within 2 hours or continuously for 1 hour
YesYes
448
Failed compressor start: Compressor does not start when required
YesYes
449
Failed compressor starts: The compressor has not started when required 3 times within 2 hours
YesYes
452
Temp. high curr load cmpr: The current out from the inverter to the compressor has been too high
YesYes
453
High curr load cmpr: Output current from the inverter to the compressor temporarily too high 3 times within 2 hours or continuously for 1 hour
YesYes
454
Temp high pow load cmpr: Power from inverter too high
YesYes
455
High power load compressor: Power output from the inverter too high 3 times within 2 hours or continuously for 1 hour
YesYes
460
Inverter alarm type II: Current into the inverter temporarily too high
YesYes
461
Inverter alarm type II: Current to the inverter too high 3 times within 2 hours or continuously for 1 hour
YesYes
502
Compressor speed too low: Compressor speed below the lowest permitted speed
YesYes
503
Compressor speed too low: The compressor speed is below the lowest permitted speed
PartlyYes
505
Inverter has earth fault: Inverter has earth fault
PartlyYes
506
Mains voltage outside inv. work. range: The mains frequency has been outside of the inverter's working range
NoYes
507
Mains voltage outside inv. work. range: The mains frequency has lost contact with the mains network
NoYes
508
Inv. lost contact with the mains: The inverter has lost contact with the mains network
NoYes
509
High ambient temp. at inverter: Ambient temperature at the inverter is too high
NoYes
510
The inverter has high DC voltage: The inverter has high DC voltage
PartlyYes
523
Low flow defrosting: Low flow during defrosting
PartlyYes
572-575
Sensor fault in BT50 room sensor: Sensor fault BT50 in RMU 1-4
PartlyYes
580
Cold outd air, cooling mode: The outdoor temperature at the outdoor unit is outside its working range
YesYes
581
Warm outd air, cool. mode: The outdoor temperature at the outdoor unit is outside its working range
YesYes
582-588
Low flow defrosting: Low flow during defrosting in one of EB102-EB108
PartlyYes
900
Country not selected: Country not defined
NoYes
995
External alarm: An alarm has occurred according to selected function on AUX input
NoYes
996
Blocked: Additional heat externally blocked
PartlyYes
997
Blocked: The compressor is externally blocked
YesYes
998
Starts: Display/installation has restarted
NoYes
E5
Communication between the outdoor unit and indoor unit is not made.
YesYes
E35
Temperature deviation on the heat exchanger sensor (Tho-R1/R2) five times within 60 minutes or for 60 minutes.
YesYes
E36
Temperature deviation on the hot gas sensor (Tho-D) two times within 60 minutes or for 60 minutes.
YesYes
E37
Sensor fault, heat exchanger in outdoor unit (Tho-R).
YesYes
E38
Sensor fault, outdoor air sensor in outdoor unit (Tho-A).
YesYes
E39
Sensor fault, hot gas in outdoor unit (Tho-D).
YesYes
E40
The high pressure switch (63H1) is activated 5 times within 60 minutes or continuously for 60 minutes.
YesYes
E42
Voltage from the inverter outside the parameters four times within 30 minutes (troubleshooting chart titled 'E42 - Current cut').
YesYes
E45
Communication between PCB for inverter and control PCB broken.
YesYes
E47
Inverter A/F module over current.
YesYes
E48
Deviations in the fan speed in outdoor unit (fan speed <=100 rpm 5 times within 60 min stops compressor).
YesYes
E49
Too low value on the low pressure sensor 3 times within 60 minutes.
YesYes
E51
Continuous deviation on power transistor for 15 minutes (also shown as E41).
YesYes
E53
Sensor fault, suction gas in outdoor unit (Tho-S).
YesYes
E54
Sensor fault, low pressure sensor in outdoor unit.
YesYes
E57
Insufficient refrigerant is detected at initial start-up in cooling mode.
YesYes
E59
Compressor fails to start up 14 times (7 patterns x 2 times).
YesYes