E35 on a Mitsubishi Heavy Industries Air-Conditioning Europe Hydrolution HM gen 1: Temperature deviation on the heat exchanger sensor (Tho-R1/R2) five times within 60 minutes or for 60 minutes
Short answer
On a Mitsubishi Heavy Industries Air-Conditioning Europe heat pump, E35 means: Temperature deviation on the heat exchanger sensor (Tho-R1/R2) five times within 60 minutes or for 60 minutes. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.
Reviewed 23 September 2026 · 1 source
What it means
The manual says: Temperature deviation on the heat exchanger sensor (Tho-R1/R2) five times within 60 minutes or for 60 minutes.
Part involved: High HX temp.
When it shows: 5x/60 min or 60 min continuous.
Likely causes:
- Sensor does not work; insufficient air circulation or blocked heat exchanger; defective control PCB in outdoor unit; too much refrigerant.
Is it safe?
| Does the heat pump stop? | Yes |
|---|---|
| Severity | Fault — needs a manual reset once the cause is fixed |
| Engineer needed? | Yes |
The heat pump stops until the fault clears or is reset.
Resetting itself: no.
Manual reset: yes (switch SF1 off/on per user manual).
What you can check
- Note the alarm number/text shown on the display. Check the consumer-unit breakers/isolators for the indoor and outdoor units are on. Check the outdoor unit is not blocked by leaves, snow or ice and its drain is clear (look only - do not open the casing). The user manual allows resetting by switching the indoor unit off and on with switch SF1; if the alarm cannot be reset, hold the operating-mode button to select 'Add. heat only' (immersion heating) and contact the installer. Recurring alarms mean an installation fault.
What the engineer will check
- Refrigerant-side and PCB checks per HM-T-193 flowchart: check sensor resistances (Tho-R/A/D/S, LPT), 63H1 switch, service valves, refrigerant charge, fan motor and fuse F2, inverter/control PCBs, supply voltage.
Who to ask for: Heat pump / refrigeration engineer (manufacturer-trained).
Certification: F-gas certification for refrigerant-circuit work; electrical competence (Part P/18th Edition) for PCB/wiring.
What you might notice
Sources
- Technical Manual HM-T-193 - Air to Water Heat Pump (Hydrolution) ↗ · '13 HM-T-193 (updated December 18, 2014) · page ML p.156; flowchart p.170 · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026