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Heat pumps · Error codes · Mitsubishi Heavy Industries Air-Conditioning Europe
78Mitsubishi Heavy Industries Air-Conditioning Europe · Hydrolution HM gen 1 (HMA100V/HMS140V integrated-controller systems)

78 on a Mitsubishi Heavy Industries Air-Conditioning Europe Hydrolution HM gen 1: Temperature difference BT12-BT3 bigger than predetermined value during defrost; defrost finished and heating restarts

Short answer

On a Mitsubishi Heavy Industries Air-Conditioning Europe heat pump, 78 means: Temperature difference BT12-BT3 bigger than predetermined value during defrost; defrost finished and heating restarts. The heat pump keeps running with some functions stopped. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Temperature difference BT12-BT3 bigger than predetermined value during defrost; defrost finished and heating restarts.

Part involved: Min flow protection.

When it shows: Temperature difference BT12-BT3 bigger than predetermined value during defrost; defrost finished and heating restarts.

Is it safe?

Does the heat pump stop?Partly
SeverityFault — clears by itself when the condition goes
Engineer needed?Yes

The heat pump keeps running with some functions stopped.

Resetting itself: yes.

Manual reset: no.

What you can check

  • Note the alarm number/text shown on the display. Check the consumer-unit breakers/isolators for the indoor and outdoor units are on. No action needed if it clears; if it keeps recurring, contact the installer.

What the engineer will check

  • Review flow rate, set temperatures and defrost conditions; if escalated see alarms 5/6/7/14/16.

Who to ask for: Heat pump / refrigeration engineer (manufacturer-trained).

Certification: F-gas certification for refrigerant-circuit work; electrical competence (Part P/18th Edition) for PCB/wiring.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026