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Heat pumps · Error codes

Toshiba heat pump error codes

Toshiba · An established brand in the UK. 70 codes across 4 product families, each taken from the manufacturer’s manuals. Toshiba technical support ↗

Find a Toshiba engineer →70 codes · reviewed 23 September 2026

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Type the code on your display or a word from its meaning. Each code opens its own page with what it means, whether it is safe and what you can check.

70 codes

CodeMeaningStops?Homeowner check?
A01
Flowing quantity failure
Varies by modelYes
A02
Temperature increase failure (heating)
PartlyYes
A03
Temperature increase failure (hot water supply)
PartlyYes
A04
Antifreeze operation (1)
PartlyYes
A05
Piping antifreeze operation
PartlyYes
A07
Standard: pressure switch operation; Powerful: incorrect outdoor/hydro matching
Varies by modelYes
A08
Low pressure sensor operation failure
PartlyYes
A09
Overheat protection operation
PartlyYes
A10
Antifreeze operation (2)
Varies by modelYes
A11
Operation of the release protection
PartlyYes
A12
Heating, hot water heater failure
PartlyYes
A13
Pump failure
PartlyYes
A14
Pump failure
PartlyYes
A15
Pump failure (for zone 2)
PartlyYes
E01
No communication between hydro unit and remote controller (detected by remote controller)
YesYes
E02
Defect in signal transmission to the hydro unit (detected by remote controller)
YesYes
E03
Regular communication failure between hydro unit and remote controller
YesYes
E04
Regular communication failure between hydro unit and outdoor unit
PartlyYes
E08
Duplicate address of hydro unit / duplicate master in group control
YesYes
E09
Several remote controller base units (detected by remote controller)
YesYes
E14
Regular communication failure between hydro unit and 0-10 V interface
YesYes
E18
Regular communication failure between master and slave hydro unit (group control)
YesYes
F03
TC sensor failure
PartlyYes
F04
TD sensor failure
PartlyYes
F06
TE sensor failure
PartlyYes
F07
TL sensor failure
PartlyYes
F08
TO sensor failure
PartlyYes
F10
TWI sensor failure
PartlyYes
F11
TWO sensor failure
PartlyYes
F12
TS sensor failure
PartlyYes
F13
TH sensor failure
PartlyYes
F14
TTW sensor failure
PartlyYes
F15
TE, TS sensors failure
PartlyYes
F17
TFI sensor failure
PartlyYes
F18
THO sensor failure
PartlyYes
F19
Detection of THO disconnection failure
PartlyYes
F20
TFI sensor failure
PartlyYes
F23
Low pressure sensor failure
PartlyYes
F24
PD sensor failure
PartlyYes
F29
EEPROM failure (hydro unit)
YesYes
F30
Extended IC failure
YesYes
F31
EEPROM failure
PartlyYes
F32
Flow sensor failure
PartlyYes
F33
Flowing quantity failure
PartlyYes
H01
Compressor breakdown
PartlyYes
H02
Compressor lock
PartlyYes
H03
Defect in the current detection circuit
PartlyYes
H04
Operation of case thermostat
PartlyYes
L02
Combination failure
YesYes
L03
Duplicate main hydro unit during group control
YesYes
L07
Communication failure
YesYes
L08
Hydro unit group / address unset
YesYes
L09
Communication failure - capability code unset
YesYes
L10
Unset service PC board jumper
PartlyYes
L15
Combination failure
Varies by modelYes
L16
Setting failure
YesYes
L22
0-10 V setting failure
YesYes
L29
Communication failure between outdoor PC board MCUs
PartlyYes
P02
Converter circuit failure
PartlyYes
P03
Discharge temperature failure
PartlyYes
P04
High pressure switch failure
PartlyYes
P05
Power supply voltage failure
PartlyYes
P07
Overheating of heat sink failure
PartlyYes
P15
Detection of gas leak
PartlyYes
P19
4-way valve inversion failure
PartlyYes
P20
High pressure protection operation
PartlyYes
P22
Outdoor fan system failure
PartlyYes
P26
Short circuit of compressor driver element
PartlyYes
P29
Compressor rotor position failure
PartlyYes
P31
Slave hydro unit failure following master hydro unit failure
YesYes