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Heat pumps · Error codes

Glow-worm heat pump error codes

Glow-worm · An established brand in the UK. 120 codes across 1 product family, each taken from the manufacturer’s manuals. Glow-worm technical support ↗

Find a Glow-worm engineer →120 codes · reviewed 23 September 2026

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Type the code on your display or a word from its meaning. Each code opens its own page with what it means, whether it is safe and what you can check.

120 codes

CodeMeaningStops?Homeowner check?
F.022
No/insufficient water in the product or the water pressure is too low
YesYes
F.042
The coding resistor (in the wiring harness) or the gas group resistor (on the PCB, if available) is invalid
YesYes
F.070
Invalid Device Specific Number (referenced with F.042: heat cell coding resistor not detected)
YesYes
F.283
De-icing was unsuccessful
YesYes
F.514
Invalid compressor inlet temperature sensor signal
YesYes
F.517
Invalid compressor outlet temperature sensor signal
YesYes
F.519
Building circuit return temperature sensor signal invalid
YesYes
F.520
Building circuit flow temperature sensor signal invalid
YesYes
F.526
The signal for the temperature sensor at the evaporator inlet in the refrigerant circuit is invalid
YesYes
F.546
Refrigerant circuit high-pressure sensor signal invalid
YesYes
F.582
A fault has been detected in the connection of the electric expansion valve
YesYes
F.585
The signal for the temperature sensor at the condenser outlet in the refrigerant circuit is invalid
YesYes
F.703
Refrigerant circuit low-pressure sensor signal invalid
YesYes
F.718
Environment circuit fan 1 is blocked
YesYes
F.729
The temperature at the compressor outlet is lower than the condensation temperature
YesYes
F.731
High-pressure switch has been triggered
YesYes
F.732
Compressor outlet temperature too high
YesYes
F.733
Evaporation temperature too low
YesYes
F.734
Condensation temperature too low
YesYes
F.735
Evaporation temperature too high
YesYes
F.737
The condensation temperature in the refrigerant circuit is too high
YesYes
F.739
Refrigerant mass too low
YesYes
F.752
The frequency inverter reports an internal fault or an unknown compressor fault
YesYes
F.753
The communication with the frequency inverter has been interrupted
YesYes
F.755
The 4-port diverter valve is not in the expected position
YesYes
F.757
During heat pump mode, the compressor running time fell below the minimum level too frequently
YesYes
F.764
The internal inverter diagnostics report a compressor phase error
YesYes
F.785
Environment circuit fan 2 is blocked
YesYes
F.788
Building circuit pump reports internal faults
YesYes
F.817
The inverter reports a fault in the compressor motor
YesYes
F.818
The mains voltage at the frequency inverter is not available or outside of the tolerances
YesYes
F.819
The frequency inverter has overheated
YesYes
F.820
The communication with the building circuit pump has been interrupted
YesYes
F.821
Electric back-up heater flow temperature sensor signal invalid
YesYes
F.822
The pressure sensor for the brine in the building circuit has been interrupted or has short-circuited
YesYes
F.823
Compressor temperature switch has triggered
YesYes
F.824
Decoupling module (frost protection) brine circuit pressure too low
YesYes
F.825
The signal for the temperature sensor at the condenser inlet in the refrigerant circuit is invalid
YesYes
F.827
The signal for the water pressure sensor in the building circuit is invalid
YesYes
F.905
Communication interface switched off
YesYes
F.1117
Frequency inverter phase failure
YesYes
F.9997
Communication between the indoor unit and outdoor unit is not possible due to the different versions of the bus protocol
YesYes
F.9998
No communication is possible between the indoor unit and the outdoor unit
YesYes
I.003
The maintenance time has been reached
NoYes
I.032
Building circuit water pressure low
NoYes
I.200
Low pressure in the decoupled brine circuit (building circuit) - systems with decoupled brine circuit
NoYes
I.201
Signal for the cylinder temperature sensor is invalid
NoYes
I.202
Signal for the system temperature sensor invalid
NoYes
I.203
No communication between the display and the main PCB
NoYes
L.250
The target speed for fan 1 not reached.
PartlyYes
L.251
The target speed for fan 2 not reached.
PartlyYes
L.271
Outside of normal operating mode: Building circuit volume flow too low
PartlyYes
L.275
The volume flow in the building circuit is too low during de-icing.
PartlyYes
L.283
De-icing unsuccessful. The unit attempts to restart.
PartlyYes
L.284
The flow temperature in the building circuit during de-icing is too low. The unit attempts to restart.
PartlyYes
L.302
The high-pressure switch in the refrigerant circuit has been triggered.
PartlyYes
L.718
Fan 1 from the environment circuit is not rotating. The heat pump attempts to restart the fan.
PartlyYes
L.745
Outside of normal operation: Setting for building circuit volume flow too high
PartlyYes
L.752
The frequency inverter reports an internal fault or an unknown compressor fault. The unit attempts to restart.
PartlyYes
L.753
The communication with the frequency inverter has been interrupted.
PartlyYes
L.755
The 4-port diverter valve is not in the expected position. The unit attempts a restart.
PartlyYes
L.757
The heat pump has fallen below the minimum running time for the compressor. The unit continues to operate. If the minimum running time is repeatedly not reached, operation is stopped in order to protect the compressor.
PartlyYes
L.764
Inverter reports compressor phase fault
PartlyYes
L.785
Fan 2 from the environment circuit is not rotating. The heat pump attempts to restart the fan.
PartlyYes
L.788
The building circuit pump reports an internal fault. The unit attempts to restart.
PartlyYes
L.817
The inverter reports a fault in the compressor motor. The unit attempts to restart.
PartlyYes
L.818
The mains voltage is not available or is outside of the tolerances. The unit attempts to restart.
PartlyYes
L.819
The frequency inverter has overheated. The unit attempts a restart.
PartlyYes
L.823
The temperature switch at the compressor head or compressor outlet has triggered because the hot gas temperature is too high. The unit attempts to restart.
PartlyYes
N.200
Invalid signal for outdoor unit temperature sensor for the air inlet
PartlyYes
N.521
Outdoor temperature sensor signal invalid
PartlyYes
N.685
System control communication interrupted
PartlyYes
S.34
Heating mode: Frost protection If the measured outdoor temperature falls below XX °C, the temperature of the heating circuit's flow and return is monitored. If the temperature difference exceeds the set value, the pump and compressor are started without a heat demand.
NoYes
S.91
Service message: Demo mode
NoYes
S.100
Unit in standby There is no heat demand or cooling demand. Standby 0: Outdoor unit. Standby 1: Indoor unit
NoYes
S.101
Heating mode: Compressor switched off The heat demand is met, the demand is ended by the system control and the heat deficit is offset. The compressor is switched off.
NoYes
S.102
Heating mode: Compressor blocked The compressor is blocked for heating mode because the heat pump is outside of its application limits.
PartlyYes
S.103
Heating mode: Pump prerun The start conditions for the compressor in heating mode are checked. Start the other actuators for heating mode.
NoYes
S.104
Heating mode: Compressor active The compressor works in order to meet the heat demand.
NoYes
S.107
Heating mode: Pump overrun The heat demand is met, the compressor is switched off. The pump and fan overrun.
NoYes
S.111
Cooling mode: Compressor switched off The cooling demand is met, the demand is ended by the system control. The compressor is switched off.
NoYes
S.112
Cooling mode: Compressor blocked The compressor is blocked for cooling mode because the heat pump is outside of its application limits.
PartlyYes
S.113
Cooling mode: Pump prerun The start conditions for the compressor in cooling mode are checked. Start the other actuators for cooling mode.
NoYes
S.114
Cooling mode: Compressor active The compressor works in order to meet the cooling demand.
NoYes
S.117
Cooling mode: Pump overrun The cooling demand is met, the compressor is switched off. The pump and fan overrun.
NoYes
S.125
Heating mode: Electric back-up heater active The immersion heater is used in heating mode.
NoYes
S.132
DHW generation: Compressor blocked The compressor is blocked for domestic hot water mode because the heat pump is outside of the application limits.
PartlyYes
S.133
DHW generation: Pump prerun The start conditions for the compressor in domestic hot water mode are checked. Start the other actuators for domestic hot water mode.
NoYes
S.134
Domestic hot water mode: Compressor active The compressor works in order to meet the domestic hot water demand.
NoYes
S.135
Domestic hot water mode: Electr. back-up heater active The immersion heater is used in domestic hot water mode.
NoYes
S.137
DHW generation: Pump overrun The domestic hot water demand is met, the compressor is switched off. The pump and fan overrun.
NoYes
S.141
Heating mode: Electr. back-up heater off The heat demand is met, the immersion heater is switched off.
NoYes
S.142
Heating mode: Electric back-up heater blocked The immersion heater is blocked for heating mode.
PartlyYes
S.151
DHW mode: Electr. back-up heater switched off The domestic hot water demand is met, the immersion heater is switched off.
NoYes
S.152
DHW mode: Electr. back-up heater blocked The immersion heater is blocked for domestic hot water mode.
PartlyYes
S.173
Waiting period: No operation approval from ESCO The mains voltage supply is interrupted by the energy supply company. The maximum anti-cycling time is set in the configuration.
PartlyYes
S.176
External electrical output limit active The external electrical output limit is active.
PartlyYes
S.202
Purge programme for building circuit active The purge programme for the building circuit is active.
NoYes
S.203
Actuator test programme active The test programme for actuating the actuators is active.
NoYes
S.240
Waiting period: Compressor oil temperature too low The temperature of the compressor oil is too low. The temperature at the compressor inlet or outlet is too low for the compressor start. The oil sump heating is switched on.
PartlyYes
S.255
Outside of the operating range: Air inlet temperature too high The temperature in the outdoor unit's air inlet is too high. It is outside of the heat pump's operating range.
PartlyYes
S.256
Outside of the operating range: Air inlet temperature too low The temperature in the outdoor unit's air inlet is too low. It is outside of the heat pump's operating range.
PartlyYes
S.272
Remaining feed head limit active The remaining feed head that is set under the configuration is reached.
PartlyYes
S.273
Building circuit flow temperature too low The flow temperature that is measured in the building circuit is below the application limits.
PartlyYes
S.275
Building circuit volume flow too low Building circuit pump defective. All consumers in the heating system are closed. The values fall below the specific minimum volume flows. Check that the dirt filter is permeable. Check the stopcocks and thermostatic valves. Ensure that the flow rate …
PartlyYes
S.276
Wait. per.: Underfl. surf.-mnt thermostat blocks the unit Contact S20 is open at the heat pump's main PCB. Incorrect limit thermostat setting. Flow temperature sensor (heat pump, gas-fired boiler, system sensor) measures values that deviate downwards. Adjust the maximum flow temperature for the direct heating …
PartlyYes
S.278
Outside of the operating range: Building circuit flow temperature too high The building circuit's flow temperature is too high for the heat pump.
PartlyYes
S.285
Compressor outlet temperature too low The temperature at the compressor outlet is too low.
PartlyYes
S.287
Outside of the operating range: Fan 1 rotational speed too high Fan 1 is turning too quickly. The cause is likely to be wind affecting the outdoor unit. It is not possible to start or operate the heat pump.
PartlyYes
S.289
Compressor current limit active The set current limit is active. In the heat pump, based on the customer's home installation, a current limit can be activated and set. The heat pump then limits its intake current to the set value.
PartlyYes
S.290
Waiting period: Switchon delay active The switch-on delay in the heat pump is active.
PartlyYes
S.303
Waiting period: Compressor outlet temperature too high The temperature at the compressor outlet is too high.
PartlyYes
S.304
Waiting period: Evaporation temperature too low The evaporation temperature in the refrigerant circuit is too low. The temperature in the environment circuit (heating/domestic hot water generation) or in the building circuit (cooling) is too low for the compressor to start.
PartlyYes
S.305
Waiting period: Condensation temperature too low The condensation temperature in the refrigerant circuit is too low. The temperature in the building circuit (heating) or in the environment circuit (cooling) is too low for the compressor to start.
PartlyYes
S.306
Waiting period: Evaporation temperature too high The evaporation temperature in the refrigerant circuit is too high. The temperature in the environment circuit (heating/domestic hot water generation) or in the building circuit (cooling) is too high for the compressor to start.
PartlyYes
S.308
Waiting period: Condensation temperature too high The condensation temperature in the refrigerant circuit is too high. The temperature in the building circuit (heating) or in the environment circuit (cooling) is too high for the compressor to start. 8000043014_01 Installation and maintenance instructions 29
PartlyYes
S.312
Building circuit return temperature too low Return temperature in the building circuit too low for compressor to start. Heating: Return temperature < 5 °C. Cooling: Return temperature < 10 °C. Cooling: Check that the 4-port diverter valve works correctly.
PartlyYes
S.314
Building circuit return temperature too high Return temperature in the building circuit too high for the compressor to start. Heating: Return temperature > 56 °C. Cooling: Return temperature > 35 °C. Cooling: Check that the 4-port diverter valve works correctly. Check the sensors.
PartlyYes
S.351
Outside of the operating range: Electric back-up heater flow temperature too high The flow temperature downstream of the electric back-up heater is too high. The appliance is outside of the operating range.
PartlyYes
S.516
De-icing active The heat pump de-ices the outdoor unit's heat exchanger. The heating mode is interrupted. The maximum de-icing time is 16 minutes.
NoYes