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Heat pumps
Heat pumps · Error codes · Glow-worm
S.173Glow-worm · GeniaAir (HA x-7.1 O)

S.173 on a Glow-worm GeniaAir: Waiting period: No operation approval from ESCO The mains voltage supply is interrupted by the energy supply company. The maximum anti-cycling time is set in the configuration

Short answer

On a Glow-worm heat pump, S.173 means: Waiting period: No operation approval from ESCO The mains voltage supply is interrupted by the energy supply company. The maximum anti-cycling time is set in the configuration. The heat pump keeps running with some functions stopped.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Waiting period: No operation approval from ESCO The mains voltage supply is interrupted by the energy supply company. The maximum anti-cycling time is set in the configuration.

Part involved: Heat pump control (status/Live Monitor).

When it shows: Waiting period: No operation approval from ESCO The mains voltage supply is interrupted by the energy supply company. The maximum anti-cycling time is set in the configuration.

Likely causes:

  • Operating status reported by the heat pump control (not a fault in itself).

Is it safe?

Does the heat pump stop?Partly
SeverityInformation only
Engineer needed?No

The heat pump keeps running with some functions stopped.

Resetting itself: yes - status changes automatically with operating state.

Manual reset: not applicable.

What you can check

  • Status only: the energy supplier/tariff lockout (e.g. off-peak switching) is interrupting the heat pump supply. Check any tariff time-switch/relay settings with your installer if this happens often.

What the engineer will check

  • None required unless heating/hot water is not delivered; then review status history, settings and application limits.

Who to ask for: Vaillant-trained heat pump installer/engineer (MCS-certified installer).

Certification: MCS installer certification; Vaillant product training recommended.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026